Tag: Toyota

#TBT: Toyota Helps Another Food Bank

#TBT: Toyota Helps Another Food Bank

Back in 2013, I blogged about Toyota helping the NYC Food Bank… not helping as in giving money, but helping as in sharing their expertise with the Toyota Production System. My post: Video: Toyota Helps a NYC Food Bank & Hurricane Sandy Victims There was another post from 2010 where Toyota helped a food bank serve […]

NEJM Authors Double Down on Their Claim That #Lean & TPS = Taylorism

NEJM Authors Double Down on Their Claim That #Lean & TPS = Taylorism

You might remember the hubbub (and my earlier blog post) about this article that somehow appeared in the NEJM: “Medical Taylorism.” It’s sad and frustrating that people so often talk past each other in these different “debates” about Lean. Drs. Groopman and Hartzband seem unwilling to learn about Lean and TPS. They have just now doubled down on […]

#TBT: Looking Back at Taiichi Ohno’s Book: Lean, Layoffs, Henry Ford, and More

#TBT: Looking Back at Taiichi Ohno’s Book: Lean, Layoffs, Henry Ford, and More

Thanks to my Amazon Kindle app on my iPad, I get to carry much of my book collection with me. Sometimes, while on the road, I end up eating dinner alone with my iPad. Recently, I was in a Japanese restaurant and decided to revisit parts of Taiichi Ohno’s classic book Toyota Production System: Beyond Large-Scale […]

Dr. John Toussaint Responds to the NEJM Piece: What Lean Really Is

Dr. John Toussaint Responds to the NEJM Piece: What Lean Really Is

Regular readers will remember my post about the New England Journal of Medicine piece on Lean by Pamela Hartzband, M.D., and Jerome Groopman, M.D. that so badly confused Lean with top-down Taylorism. John Toussaint, M.D., the former CEO of ThedaCare and CEO of the ThedaCare Center for Healthcare Value wrote a long response that was […]

From a Patient Safety Tragedy to Lean & Baldrige Success in a Small Texas Hospital

From a Patient Safety Tragedy to Lean & Baldrige Success in a Small Texas Hospital

As Patient Safety Awareness Week continues, thanks to all of you who shared this PBS News Hour story with me via email or Twitter. If you ever see something you think might be of interest, please let me know. On March 9, this story aired on PBS: After tragic mistake, rural hospital transforms into model of […]

There’s a Yuuuge Problem with Donald Trump’s Outdated Definition of Leadership

There’s a Yuuuge Problem with Donald Trump’s Outdated Definition of Leadership

I generally avoid politics here on the blog… In October, I broached the subject when I blogged about a company that uses Lean principles to make Donald Trump hats in New Jersey (and interviewed the owner of the company), but that was during a time when Trump seemed like a novelty or fringe candidate. It might […]

#Lean: The Toyota Production System is Mainly About the Philosophy

#Lean: The Toyota Production System is Mainly About the Philosophy

Things are coming along with the 3rd revised edition of my book Lean Hospitals. There’s a lot of “batch and queue” processing (and delays) in the publishing value stream. A few weeks back, the publisher threw the “first pages” over the proverbial wall to me. These are the first typeset pages in PDF form that have […]

By February 24, 2016 12 Comments Read More →
Some of My Recent KaiNexus Blog Posts: Toyota vs. Google, Kaizen, & Visual Management

Some of My Recent KaiNexus Blog Posts: Toyota vs. Google, Kaizen, & Visual Management

In addition to my blogging here, I write occasionally for our blog over at KaiNexus.com, where we have multiple contributors. I also do monthly webinars and the next one is on February 16, where Dr. Greg Jacobson and will talk about gaining “buy in” for improvement. It’s free… I hope you’ll join us (to watch live or […]

By February 8, 2016 0 Comments Read More →
Toyota’s Japan Shutdown & Lessons for Hospitals (and Others)

Toyota’s Japan Shutdown & Lessons for Hospitals (and Others)

I wrote a new piece for LinkedIn that I hope would be of interest to you even if you’re in healthcare. Why? It’s a story about what an organization does when you don’t have enough (or any) direct work for your front-line staff to do. Toyota would continue paying employees and would put them to…

By February 5, 2016 0 Comments Read More →
Is This The One Question That Determines If You’re Truly a Lean-Thinking Hospital?

Is This The One Question That Determines If You’re Truly a Lean-Thinking Hospital?

I get asked a lot, “How do you know if a hospital is truly ‘Lean?’” Nobody is ever perfect or “fully Lean,” but you could ask, “How do you know if somebody is on a legitimate Lean transformation journey?” If you could only ask one question…

By February 3, 2016 6 Comments Read More →
Key Tweets from @MarkGraban – Week of January 25, 2016: Bill Clinton, Patient Safety, Workshops

Key Tweets from @MarkGraban – Week of January 25, 2016: Bill Clinton, Patient Safety, Workshops

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

By January 29, 2016 0 Comments Read More →
Key Tweets from @MarkGraban – Week of January 18, 2016: Fake Lean, Toyota, MLK

Key Tweets from @MarkGraban – Week of January 18, 2016: Fake Lean, Toyota, MLK

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow [email protected] join the fun and the conversation. See theprevious installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

By January 24, 2016 0 Comments Read More →
The Shared Interests & Goals of Lean and the Patient Safety Movement

The Shared Interests & Goals of Lean and the Patient Safety Movement

Later today and tomorrow, I’ll be attending the annual World Patient Safety, Science & Technology Summit that’s produced by a non-profit called the Patient Safety Movement. If you’re also at the event, please say hi! Follow the event on the hashtag #0X2020. I attended last year and wrote a post titled “Politicians and Patient Safety: […]

By January 22, 2016 0 Comments Read More →
Throwback Thursday: HBR on Taylorism vs Toyota

Throwback Thursday: HBR on Taylorism vs Toyota

In the midst of the discussion about the NEJM article, John Shook of LEI (a former Toyota employee) pointed me to this 1993 HBR article: “Time-and-Motion Regained” I believe it’s freely available…

By January 21, 2016 6 Comments Read More →
Cleveland Clinic Improvement Model, Part 2: Problem Solving & Standardization

Cleveland Clinic Improvement Model, Part 2: Problem Solving & Standardization

Yesterday, I wrote Part 1 of this post on the Cleveland Clinic Improvement Model. Part 1 covered the left hand half of the model, with Organizational Alignment and Visual Management being the key themes. Once you have alignment, measures, and visual management in place (with big doses of communication, leadership, and teamwork), you’re better situated […]

By January 20, 2016 4 Comments Read More →
Doctors Bash “Taylorism” and “Toyota Lean” in the New England Journal of Medicine

Doctors Bash “Taylorism” and “Toyota Lean” in the New England Journal of Medicine

In the article posted today, Pamela Hartzband, M.D., and Jerome Groopman, M.D. (the later the author of the popular book How Doctors Think), rant about all sorts of things… some of which have nothing to do with Lean…

By January 13, 2016 54 Comments Read More →
Key Tweets from @MarkGraban – Week of December 14, 2015: Holiday Prius, Lean Videos, What’s Kaizen Really?

Key Tweets from @MarkGraban – Week of December 14, 2015: Holiday Prius, Lean Videos, What’s Kaizen Really?

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a […]

By December 18, 2015 0 Comments Read More →
Throwback Thursday: Humility is a Rare & Powerful Trait

Throwback Thursday: Humility is a Rare & Powerful Trait

Humility is an important part of the Lean management philosophy… it also means being willing to admit that there is a problem. Humility means “we don’t really know so we must understand and then try many things to see if we have the right solution.”

By December 3, 2015 0 Comments Read More →