Tag: Toussaint

Key Tweets from @MarkGraban – Week of December 14, 2015: Holiday Prius, Lean Videos, What’s Kaizen Really?

Key Tweets from @MarkGraban – Week of December 14, 2015: Holiday Prius, Lean Videos, What’s Kaizen Really?

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a […]

By December 18, 2015 0 Comments Read More →
Podcast #236 – Dr. John Toussaint Discussing Lean Transformation, Healthcare Improvement

Podcast #236 – Dr. John Toussaint Discussing Lean Transformation, Healthcare Improvement

For episode #236, things are a little different than usual. Today, I wanted to share a video discussion between my friends Ted Stiles and John Toussaint, MD. Ted is a partner with the recruiting firm Stiles & Associates. John, of course, is the president of the ThedaCare Center for Healthcare Value and has been a frequent guest […]

By December 16, 2015 0 Comments Read More →
“Learning to be Lean” – An Inside Look at a Rapid Improvement Event

“Learning to be Lean” – An Inside Look at a Rapid Improvement Event

There’s a really good article that was published by Modern Healthcare as a special report, written by Sabriya Rice. Sabriya spent a week observing a rapid improvement event (RIE) at the Sts. Mary and Elizabeth Medical Center in Illinois. It’s an in depth article that, I think, very accurately reflects the reality that Lean is helpful, but the process isn’t easy for a number of reasons.

By September 28, 2015 3 Comments Read More →
Model Lines and Model Cells to Start a Lean Transformation Strategy

Model Lines and Model Cells to Start a Lean Transformation Strategy

There are any number of strategies or tactics that hospitals or health systems use when getting started with Lean. These approaches and decisions include one or more of the following… should we… Train lots of employees and managers about Lean? Decide if we’re using Lean or “Lean Six Sigma”? Formally certify managers and employees? Do […]

Podcast #225 – John Toussaint, MD, “Management on the Mend”

Podcast #225 – John Toussaint, MD, “Management on the Mend”

Joining me once again on the podcast today is John Toussaint, MD, the founder and CEO of the ThedaCare Center for Healthcare Value. We’re talking about his latest book, Management on the Mend (read my blog post about my first thoughts about the book). John wrote this new book to document “core elements of successful […]

Reader Question from an MD: One Shot to Talk to the Hospital CEO About #Lean

Reader Question from an MD: One Shot to Talk to the Hospital CEO About #Lean

Before I head out on vacation, here is a reader question that I am sharing for your input.I’m sharing this with permission and I’m obscuring a few details at their request. Please read and leave a comment below the post. My approval of comments might be a bit slow after Tuesday evening as I start […]

First Look: “Management on the Mend” by Dr. John Toussaint

First Look: “Management on the Mend” by Dr. John Toussaint

At this year’s Lean Healthcare Transformation Summit (see my summary here) Dr. John Toussaint talked about and introduced his newly released book Management on the Mend, a follow up to 2010’s On the Mend. Summit attendees received a copy of the book, so they’re the first to have a chance to read this important work. read more

2015 Lean Healthcare Transformation Summit Notes & Highlights (#HCSummit15)

2015 Lean Healthcare Transformation Summit Notes & Highlights (#HCSummit15)

Wednesday was the first day of the 6th annual Lean Healthcare Transformation Summit, being held this year in Addison (Dallas), Texas. I’m here and this year my colleagues Dr. Greg Jacobson and Jeff Roussel from KaiNexus are attending, so please say hi if you are here. Tuesday, I taught a workshop on daily continuous improvement (Kaizen) and […]

A Tale of Two Clinics – What I Wish My Primary Care Could Be

A Tale of Two Clinics – What I Wish My Primary Care Could Be

In American healthcare, there’s a growing gap between hospitals and clinics that are being innovative and those who are stuck in the “way it’s always been done” mode. For example, innovative primary care clinics are using a combination of better processes and better technology to deliver a patient experience that I wish I could experience. […]

Throwback Thursday: A Lean Healthcare Conference From 2007

Throwback Thursday: A Lean Healthcare Conference From 2007

Back in 2007, I had my first opportunity to travel to England, a country I really love visiting. I had the chance to attend the “First Global Lean Healthcare Summit” that was produced by Dan Jones and the Lean Enterprise Academy. They actually have posted many of the slide decks from the Summit there on […]

Podcast #221 – @JacobStoller, “The #Lean CEO”

Podcast #221 – @JacobStoller, “The #Lean CEO”

My guest for episode #221 is Jacob Stoller, author of a book that was just released: The Lean CEO: Leading the Way to World-Class Excellence. It’s available now through Amazon or you can learn more through his book’s website. As Jacob explains, he’s a journalist, not a Lean practitioner, and he interviewed CEOs across different industries to […]

[Video] Kim Barnas on Moving Beyond Heroics and on to Lean Management

[Video] Kim Barnas on Moving Beyond Heroics and on to Lean Management

Today, I’m traveling to Orlando for the annual Society for Health Systems conference. I hope to see some of you there! Joe Swartz and I will be giving a short talk on coaching staff and leaders in Kaizen-style continuous improvement. One of the keynote speakers will be Kim Barnas, a former executive at ThedaCare and […]

By February 18, 2015 0 Comments Read More →
Must Listen: CBC Radio Piece on #Lean in Ontario, ThedaCare, and Saskatchewan

Must Listen: CBC Radio Piece on #Lean in Ontario, ThedaCare, and Saskatchewan

I was thankful to find this CBC Radio news story / podcast from the program “White Coat Black Art,” hosted by Dr. Brian Goldman: The Toyota Way for Healthcare It’s just under 30 minutes long and I think it’s a “must listen.” You can also get this through iTunes and your iOS device. read more

By November 13, 2014 5 Comments Read More →
To Create a Culture of Continuous Improvement, Put Away the Gavel!

To Create a Culture of Continuous Improvement, Put Away the Gavel!

I am giving a new webinar on Wednesday, hosted by the ThedaCare Center for Healthcare Value (to promote a public registration workshop on Kaizen that we’re doing in October). The webinar’s theme is: “Practical Continuous Improvement Leadership: Coaching, Not Judging” I’ll give a bit of a preview of the webinar in this blog post. read […]

By August 26, 2014 2 Comments Read More →
What They’re Saying Now about Lean Healthcare in Saskatchewan

What They’re Saying Now about Lean Healthcare in Saskatchewan

There have been plenty of headlines and updates since I first blogged about the controversy over Lean healthcare in the Canadian province of Saskatchewan (see my previous posts here). From my outside perspective, there are some good things happening. I admire their adoption of a “patient safety alert system” and a blame-free culture (see Saskatoon […]

Report to President Obama Endorses Lean & Systems Engineering in Healthcare

Report to President Obama Endorses Lean & Systems Engineering in Healthcare

I recently saw a tweet that referenced a May 2014 that was sent to President Obama and his administration: “Report to the President – Better HealthCare and Lower Costs: Accelerating Improvement Through Systems Engineering.” The report was written by the “President’s Council of Advisors on Science and Technology,” or PCAST, and a working group that includes professors, […]

Live Blogging Day 1: Lean Healthcare Transformation Summit 2014

Live Blogging Day 1: Lean Healthcare Transformation Summit 2014

Today is the first day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with hashtag #HCSummit14 to see my tweets and thoughts from others. I will be adding updates to this post during the day, as well. These are not meant to be complete notes or a transcript… but quotable and interesting thoughts or comments […]

Lean Leaders are Inclusive Leaders, Humble Leaders

Lean Leaders are Inclusive Leaders, Humble Leaders

This article caught my eye over at Becker’s Hospital Review: “The Hospital CEO Dilemma: Abandon Ship or Change Leadership Style,” written by Shirley Engelmeier, Founder and CEO of InclusionINC. She has a great list of leadership characteristics for modern hospital CEOs (which seem relevant in any industry). read more