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Tag: ThedaCare

“Safety is always our top priority” – From lip service to daily practice?

“Safety is always our top priority” – From lip service to daily practice?

It’s really easy to make statements like “patient safety is our top priority.” That same statement can be applied to hospital staff, as well. Or, it should. But the “happy talk” (as Pascal Dennis calls it) isn’t always followed up by action. When a hospital executive makes the “safety is always our top priority” statement, […]

By February 25, 2015 0 Comments Read More →
[Video] Kim Barnas on Moving Beyond Heroics and on to Lean Management

[Video] Kim Barnas on Moving Beyond Heroics and on to Lean Management

Today, I’m traveling to Orlando for the annual Society for Health Systems conference. I hope to see some of you there! Joe Swartz and I will be giving a short talk on coaching staff and leaders in Kaizen-style continuous improvement. One of the keynote speakers will be Kim Barnas, a former executive at ThedaCare and […]

By February 18, 2015 0 Comments Read More →
What Does ThedaCare CEO Dean Gruner, MD Say About Safety?

What Does ThedaCare CEO Dean Gruner, MD Say About Safety?

For today’s “Throwback Thursday,” I recently re-watched parts of a DVD I helped produce a few years back for the ThedaCare Center for Healthcare Value — Thinking Lean at ThedaCare DVD: Strategy Deployment, Alignment & Leadership. In the video, ThedaCare’s CEO, Dr. Dean Gruner, is talking about their “True North” objectives. First and foremost in that list […]

By February 5, 2015 6 Comments Read More →
The Patriots, Coach Belichick, Aspects of Lean Thinking, and Dr. Deming

The Patriots, Coach Belichick, Aspects of Lean Thinking, and Dr. Deming

Earlier this month, for the College Football Playoff championship game, I wrote about “Lessons from the Football Coaching and Leadership Styles of the Oregon Ducks and Ohio State Buckeyes.” I had found articles about both teams in the name of balance (and because both teams represented Lean-like thinking or new ways of doing things). I […]

By February 1, 2015 2 Comments Read More →
Webinar Previews: Lean is All About People? Leadership Behaviors for Kaizen

Webinar Previews: Lean is All About People? Leadership Behaviors for Kaizen

Tomorrow afternoon, I’m doing two different webinars that I hope you’ll want to sign up for. Even if you can’t attend live, I’d encourage you to register in advance so you can get links sent to you automatically to view these on demand. Both webinars will be recorded and links will be sent out to those who registered. […]

By January 26, 2015 1 Comments Read More →
Strategy Deployment as a Series of Hypotheses or Predictions (Part 1)

Strategy Deployment as a Series of Hypotheses or Predictions (Part 1)

Note: I’m actually doing TWO free webinars on January 27. One is for Becker’s Hospital Review, sponsored by Kronos on the topic of “Lean: Transforming Healthcare Delivery by Uncovering Opportunities Within Your Workforce.”  (Learn about the other here). I hope you can join me. Even with 20 years of experience in studying, applying, and teaching Lean […]

By January 14, 2015 4 Comments Read More →
Good Ideas, Lean Ideas, Keep Crossing the Pacific

Good Ideas, Lean Ideas, Keep Crossing the Pacific

The ideas, principles, and methods that we’d recognize as “Lean” aren’t exclusively of Japanese origin. Many of us, myself included, draw inspiration from Toyota, reading books about them and visiting their factories. For me, I’ve had a chance to visit Toyota plants in Japan, California, and Texas, and the story is very consistent. As Masaaki […]

By December 8, 2014 4 Comments Read More →
Must Listen: CBC Radio Piece on #Lean in Ontario, ThedaCare, and Saskatchewan

Must Listen: CBC Radio Piece on #Lean in Ontario, ThedaCare, and Saskatchewan

I was thankful to find this CBC Radio news story / podcast from the program “White Coat Black Art,” hosted by Dr. Brian Goldman: The Toyota Way for Healthcare It’s just under 30 minutes long and I think it’s a “must listen.” You can also get this through iTunes and your iOS device. Here are […]

By November 13, 2014 5 Comments Read More →
Questions That Aren’t Really Questions

Questions That Aren’t Really Questions

My Lean mentors often talk about “leading with questions.” Kim Barnas and ThedaCare use this approach in different ways, including “stat sheets,” which are basically checklists (or standardized work) full of questions for leaders to use in the workplace. See her outstanding book Beyond Heroes: A Lean Management System for Healthcare. What kinds of questions […]

By October 30, 2014 17 Comments Read More →
Continuous Improvement of Learning: North East Shingo Conference 2014

Continuous Improvement of Learning: North East Shingo Conference 2014

Mark’s note: Christina Kach is our guest blogger today, with a post about the recent North East Shingo Conference, where she was an attendee. See her past posts here. Recently, my coworkers and I had the opportunity to attend the North East Shingo Conference in Springfield, MA (presented by the Greater Boston Manufacturing Partnership, or GBMP). The […]

Report to President Obama Endorses Lean & Systems Engineering in Healthcare

Report to President Obama Endorses Lean & Systems Engineering in Healthcare

I recently saw a tweet that referenced a May 2014 that was sent to President Obama and his administration: “Report to the President – Better HealthCare and Lower Costs: Accelerating Improvement Through Systems Engineering.” The report was written by the “President’s Council of Advisors on Science and Technology,” or PCAST, and a working group that includes professors, […]

Picking on the PICK Chart

Picking on the PICK Chart

The so-called “PICK chart” has become a pretty common sight in healthcare as a way of visualizing and prioritizing Lean or Kaizen improvement ideas. The concept was supposedly invented at Lockheed Martin, but it’s a pretty common-sensical approach that’s used to sort and rank ideas based on two dimensions: Impact the idea would have (low […]

What Does #Lean Flow Look Like in Healthcare? Check Out These Two Videos

What Does #Lean Flow Look Like in Healthcare? Check Out These Two Videos

It’s easy for people to think that Lean is about cost-cutting. That would be wrong, but many people associate Lean with cost cutting. Cost cutting is the old mindset. The old hack and slash approach, which focuses on layoffs or “everybody cut your budget by x%” mandates, dies hard. It’s easy for people to think […]

My Thoughts on “10 Ideas That Hospital and Health System CEOs Need to Ditch,” Including Blame

My Thoughts on “10 Ideas That Hospital and Health System CEOs Need to Ditch,” Including Blame

I saw this piece by Bob Herman at Becker’s Hospital Review and ended up writing a blog post here instead of writing a long comment there. The piece is: 10 Ideas That Hospital and Health System CEOs Need to Ditch I was happy to see ThedaCare’s CEO Dr. Dean Gruner quoted – listen to my podcasts […]

Day 2 Notes: Lean Healthcare Transformation Summit 2014

Day 2 Notes: Lean Healthcare Transformation Summit 2014

Today is the second and final day of the 5th annualLean Healthcare Transformation Summit. Follow along on Twitter with hashtag#HCSummit14 to see my tweets and thoughts from others. I will be adding updates to this post during the day, as well. These are not meant to be complete notes or a transcript… but quotable and interesting thoughts or […]

Live Blogging Day 1: Lean Healthcare Transformation Summit 2014

Live Blogging Day 1: Lean Healthcare Transformation Summit 2014

Today is the first day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with hashtag #HCSummit14 to see my tweets and thoughts from others. I will be adding updates to this post during the day, as well. These are not meant to be complete notes or a transcript… but quotable and interesting thoughts or comments […]

Article about Lean in Two Sioux Falls Health Systems

Article about Lean in Two Sioux Falls Health Systems

I recently saw an article about Avera Medical Group and Sanford Clinic in Sioux Falls, South Dakota: “Health systems learn to be lean.” Avera McKennan Hospital, in Sioux Falls, was featured in the 2nd edition of my book Lean Hospitals.  A physician describes how, with Lean, they are spending MORE time with each patient AND get to […]

A Book, a Webinar, a Workshop & a Summit from the ThedaCare Center for Healthcare Value

A Book, a Webinar, a Workshop & a Summit from the ThedaCare Center for Healthcare Value

I am an unabashed fan of the ThedaCare Center for Healthcare Value, as you’re probably aware. For full disclosure, I was previously an employee of the Lean Enterprise Institute, a key partner of the Center. They have a lot of great information and events, so I’d like to use today’s post to share that with […]