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Tag: Standard Work

Lean Post: Standardization is a Countermeasure, Not a Goal

Lean Post: Standardization is a Countermeasure, Not a Goal

Today’s post is being hosted by the Lean Enterprise Institute and their “Lean Post” blog… click on the headline below or the image to read: “Standardization is a Countermeasure, Never the Goal“ It’s a post that encourages people to “ask why” when thinking about standardized work, 5S, and other Lean practices. Instead of thinking “what […]

Fantastic Mixed Media Online Presentation about Lean in Healthcare

Fantastic Mixed Media Online Presentation about Lean in Healthcare

I recently stumbled across a very interesting and well-produced mixed-media presentation that starts with the sounds of snow crackling under a pair a boots… a video clip that illustrates Delvecchio Finley, the CEO of Harbor-UCLA Medical Center, making a snowy trip to ThedaCare, in Appleton, Wisconsin to learn about Lean and healthcare improvement. Check out the […]

By January 8, 2014 0 Comments Read More →
Lean For Thought

Lean For Thought

Mark’s Note: I’m just getting back from vacation, so we’re wrapping up the guest posts. Today’s post is by Christina Kach and you can read her previous guest posts here. Check out her updated bio at the bottom of the post. I’m sure there will be a lot of good discussion on this post, so […]

Learning Jazz (and Lean?): Imitate, Integrate, Innovate

Learning Jazz (and Lean?): Imitate, Integrate, Innovate

Although I don’t get to play much anymore, I used to be a pretty serious drummer (I almost said “musician,” but that invites jokes that drummers aren’t really musicians). I was more of a percussionist — playing everything from timpani in the orchestra to marching band drums and the drum set in jazz bands. I […]

By October 29, 2012 17 Comments Read More →
Guest Post: 11 Common Misconceptions About Lean

Guest Post: 11 Common Misconceptions About Lean

Mark’s note: Here’s another great vacation guest post by Jeff Hajek: By Jeff Hajek Despite having been fairly main stream for going on three decades now, there are a surprising number of misconceptions about Lean. Here is a list of 11 of the top things people misunderstand about continuous improvement.   Lean means getting rid […]

By October 8, 2012 4 Comments Read More →
Improving “Door to Balloon” Times and Patient Care – in Some Hospitals, Why Not Every One?

Improving “Door to Balloon” Times and Patient Care – in Some Hospitals, Why Not Every One?

Recently, the Wall Street Journal put some focus on the issue of so-called “door to balloon” times in our hospitals. “Door to balloon” is a measure of time from a patient with a serious type of heart attack (“STEMI“) arriving at the hospital (door) to the moment when the arterial blockage that affects the heart […]

By September 17, 2012 8 Comments Read More →
Some Cool Video Technology for Standardized Work & Error Proofing

Some Cool Video Technology for Standardized Work & Error Proofing

I recently ran across a Michigan startup company called OPS Solutions that has some interesting technology that could be applied in many settings for standardized work and error proofing applications. Michigan is my home state and I’m always interested in new companies there, so I had a chance to talk to two guys from the […]

By September 22, 2010 9 Comments Read More →

Mental Models: Standardized Work and Performance Measures

A few thoughts while waiting for a Sunday flight… at least it’s a Sunday flight towards home. One reason traditional organizations (and traditional leaders) struggle with Lean is because the mental models are different. The problem isn’t understanding tools; the problem occurs when people are forcing Lean methods into a traditional setting. What might work […]

Reader Question: Rapid Response Teams (Oops, We Don’t Have the Items)

Reader Question: Rapid Response Teams (Oops, We Don’t Have the Items)

I received an email from a reader that I’m sharing and commenting on with permission. “Dear Mark: I am a lean coordinator for a manufacturing company and it was a real shock to see some of the waste during a recent hospital visit to see a dying family member. He was 92 years old and […]

By August 16, 2010 5 Comments Read More →

Standardized Working Toward Zero Infections and Getting There

First off, there’s nothing about “Lean” per se in this linked article from Quality Digest: “New York Pediatric ICU Ward Off Central-Line Infections for Entire Year“. That said, there are elements that are very similar to both Lean and the checklists methodology. Standardized work has led to so many documented improvements in healthcare. There are […]

Guest Post: Lean Starts at Home

Guest Post: Lean Starts at Home

Mark’s Note: Here’s part 3 of a series by our guest blogger, Andy Wagner – a series that started here. Many of us work in an environment that our host, Mark Graban, would characterize as “non-Deming”: LAME more often than lean.  After several months of long hours and work stress affecting home life, I made […]

Guest Post: The Role of Middle Management in Toyota or a Lean System

Guest Post: The Role of Middle Management in Toyota or a Lean System

Mark’s note: Today is the first of a series of guest posts that will appear over the next two weeks from a variety of bloggers while I’m on vacation. Tracey Richardson is a consultant and LEI faculty member who previously had 21 years of experience with Toyota, starting as a Group Leader in 1988. In […]

ThedaCare, Lean, and Primary Care in the News

ThedaCare, Lean, and Primary Care in the News

ThedaCare, the health system in Wisconsin, often gets a lot of attention for the Lean improvements in their four hospitals, but they are also doing some excellent work in redesigning primary and specialty care, as well (as highlighted in this article: “ThedaCare Encircle Health focus on lean practices“). John Toussaint, CEO Emeritus, recently blogged about […]

Notes from Dr. Brent James at the Shingo Prize, Part 1 – MD/Admin Split

Notes from Dr. Brent James at the Shingo Prize, Part 1 – MD/Admin Split

At last week’s Shingo Prize conference, I was very excited to meet Dr. Stephen Covey (my podcast is here), but I was just as excited, if not more so, to meet Dr. Brent James, the noted healthcare quality expert from the Intermountain Healthcare system. Dr. James was on the cover of the New York Times […]

Lean Consultant to Fill In as Hospital CEO

Interesting news from Idaho, where an outside Lean consultant has been named interim CEO of St. Luke’s Magic Valley Medical Center (see “Consultant to fill in as T.F. hospital CEO“). From the article: Mike Reno, a consultant helping St. Luke’s Magic Valley Medical Center adopt the “Lean” production system used by Toyota Motor Corp., will […]

Dennis Quaid and Patient Safety – Upcoming Documentary

Dennis Quaid and Patient Safety – Upcoming Documentary

You might be familiar with the case where the actor Dennis Quaid’s twins were harmed by an overdose at the famed Cedar-Sinai Hospital in Los Angeles. I blogged about it originally in late 2007 as the post “How Often Must the Same Mistake Be Repeated?” The post title referenced the fact that the exact same […]

TED Video: Dan Pink on Motivation

TED Video: Dan Pink on Motivation

I have been a big fan of the author Daniel Pink (@danielpink on twitter) since I heard about his most recent book Drive: The Surprising Truth About What Motivates Us and I saw him speak near Harvard back in January. I loved the book, as it was reminiscent of Dr. W. Edwards Deming’s ideas on […]

No Joke: Lean Methods Applied by a Hockey Coach in Ontario

Unlike Thursday’s joke, this is real. It’s a video posted by the Association for Manufacturing Excellence (AME), featuring a full-time Lean professional, a “kaizen facilitator,” who is in the third year of coaching a youth (teenagers) hockey team in Ontario. In the video, he talks about applying some Lean tools, but also and more importantly, […]