Snapping a historic 108-year drought, a small hospital, Chicago Community Use Bariatric Health Services (CUBS), implemented their first employee-driven improvement idea Wednesday night, breaking a long curse.
Mark’s Note: Today’s post is by a new guest contributor, Tom Gormley. I first met Tom back in 2009 or 2010 when my wife and I were in Boston for the year. He was in the process of switching into healthcare and he has had a few roles with different health systems since then. You […]
Were there Lean ideas to be found in a tour of AT&T Stadium and an AME Conference speech by NFL great Emmitt Smith?
I saw this article the other day on Deadspin, one of my favorite non-Lean blogs/sites. Bill Belichick, head coach of the New England Patriots, got really frustrated with an NFL-provided Microsoft Surface tablet. As with many technology issues, it wasn’t the first time he experienced a problem. If you click through to the Deadspin article, […]
Bad Systems & Training, Weak Problem Solving, and Poor Supervision Cause Cancelation of NFL Pre-Season Game?
The cancelation of a meaningless NFL exhibition pre-season game is probably one of the least important problems in the world. But, it happened recently and the “comedy errors” is interesting to think about. You might notice the headline of my post. That’s not the way a problem like this is normally portrayed in the news. […]
I recently saw some updates and new details related to some topics I’ve covered here on the blog, so I’m combining them into this batch update. In this post, we cover everything from a hospital NICU, to baseball, to healthcare waiting times and a scandal there that won’t die. The Innovative Franciscan NICU Mattress Cover […]
After living in San Antonio for almost four years, my wife and I will finally be settled into the DFW area by the end of March. There’s a lot we will miss about San Antonio and that includes the San Antonio Spurs. Even if you’re not into the NBA, it’s basically a civic obligation to […]
When we see a simple error, even in something as silly as sports memorabilia, we would ask “why?” or “how?” instead of “who?” Blaming individuals doesn’t help…
Here is a post from today’s date, October 28, from last year. Organizations get in trouble when they copy a Lean tool or method and they don’t have the entire system and mindset in place. It’s a Catch 22 — we want to learn from others…
This week, I’m taking a week off from new blog posts due to a pressing deadline for the 3rd edition of my book Lean Hospitals, our first KaiNexus User Conference, and few other things. Here is a post from today’s date, October 26, back in 2011. With the World Series starting tomorrow, will anything similar happen […]
…this WSJ article caught my attention: “The Coach Who Won’t Leave the Locker Room.” The sub headline is “Why Carolina Panthers’ Ron Rivera has become obsessed with integrating himself into his players’ personal workspace.” An NFL coach is at “the gemba” during a game, of course…
Many of you don’t care about football, but you might find it interesting, as I did, to learn that Northwestern’s defensive coordinator Mike Hankwitz is apparently a fan of Kaizen…
And the idea of knowing why… again that’s an old desire. It’s not just a recent discovery of Simon Sinek and the outstanding book Start with Why (my friends at Gemba Academy have a podcast interview with him coming soon). Why are we doing something? Why are we starting this company? That’s an old tale… are you breaking rocks or building a cathedral?
Many of you might not care, but it’s football season. Major college football starts tomorrow night and the NFL kicks off their season next Thursday. On that note, if you’d like to “kick off” a Kaizen approach to continuous improvement in your organization, I’d like to help. read more
I love what I do and I travel a lot… the travel can sometimes be a drag, such as last Monday’s flight delays with storms in Chicago, arriving in Toronto three hours late (after midnight). But, sometimes things work out in a surprisingly good way. I was in Toronto to take a training class to […]
Here’s the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better experience by clicking through to view […]
The Wall St Journal loves writing about how “Just In Time” (JIT) is a risky inventory strategy. See my past posts about how the WSJ is so often wrong on this. The WSJ seem to only understand Lean as JIT, as opposed to seeing Lean as a broader methodology and management system. JIT is just one component […]
My wife and I were in Boston over the weekend, as it was her fifth reunion from her MIT master’s program. I’m also an alum, but was considered a “guest” since I graduated 16 years ago from my program and you don’t have to have an MIT degree to know 16 divided by 5 is […]