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Tag: Shingo

Receiving the Shingo Research Award for “Healthcare Kaizen”

Receiving the Shingo Research Award for “Healthcare Kaizen”

Last night, my co-author Joe Swartz and I were able to formally receive the Shingo Research and Professional Publication Award for our book Healthcare Kaizen. We learned about this recognition about a year ago and received the formal recognition last night, including a very cool crystal book. This is a very meaningful recognition for a number of reasons. My parents […]

Upcoming Webinars with Mark Graban, Shingo, and KaiNexus

Upcoming Webinars with Mark Graban, Shingo, and KaiNexus

Here are a few upcoming free webinars that I am participating in… I hope you are interested and can attend: Mark Graban & Joe Swartz – Healthcare Kaizen Join  Shingo Research Award recipients, lean experts and authors of  Healthcare Kaizen, Mark  Graban and Joe Swartz, as they present an hourlong Shingo-sponsored live webinar. Whether you […]

By October 10, 2013 0 Comments Read More →
Key Takeaways from the 2013 Northeast Shingo Prize Conference

Key Takeaways from the 2013 Northeast Shingo Prize Conference

Mark’s Note: Today’s post is by a regular guest contributor, Christina Kach. I was disappointed that I couldn’t attend this year’s event in Massachusetts, but I was happy that Christina put together this summary.   Last week I had the pleasure of attending the Northeast Shingo Prize Conference in Hyannis, Massachusetts. Over the course of […]

Shingo Research Award for “Healthcare Kaizen”!

Shingo Research Award for “Healthcare Kaizen”!

My co-author Joe Swartz and I are happy to announce that our book  Healthcare Kaizen  was named a recipient of the prestigious  Shingo Professional Publication and Research Award. The award will be formally presented to the co-authors in early 2014 at the Shingo Prize annual conference. A formal release will be coming out in a […]

Dr. Deming’s “Role of a Manager of People”

Dr. Deming’s “Role of a Manager of People”

Dr. W. Edwards Deming‘s last book was The New Economics for Industry, Government, Education. In Chapter 5, Deming writes, “Transformation in any organization will take place under a leader. It will not be spontaneous.” A leader “possesses knowledge, personality, and persuasive power.” How does a leader accomplish transformation? About LeanBlog.org: Mark Graban is a consultant, […]

Podcast #173 – Alan Gleghorn, CEO of Christie Clinic

Podcast #173 – Alan Gleghorn, CEO of Christie Clinic

Please upgrade your browser MP3 File (run time 29:36) My guest for podcast #173 is Alan Gleghorn, CEO of Christie Clinic in central Illinois. Alan is one of the keynote presenters at the upcoming Lean Healthcare Transformation Summit, to be held June 5-6, 2013 in Orlando. Alan has been CEO for 14 years, leading Christie […]

Notes from the 2012 Northeast Shingo Prize Conference, Day One

Notes from the 2012 Northeast Shingo Prize Conference, Day One

Yesterday was an outstanding day at the Northeast Shingo Prize Conference in Worcester, Massachusetts – my first time attending and speaking at this event. It’s always great to see Bruce Hamilton (of “Toast Kaizen” fame) and the rest of the GBMP team, along with the great people from the Shingo Prize. You know it’s the […]

By September 26, 2012 1 Comments Read More →

At the Northeast Shingo Prize; New Podcast & Review of Healthcare Kaizen

Even with American Airlines’ problems, I made it to Worcester, MA without any trouble, where I’m speaking this afternoon at the 2012 Northeast Shingo Prize annual conference  about “putting the continuous back into continuous improvement.” I’ve already run into Chet Marchwinski from LEI and fellow author  Gwendolyn Galsworth. I’ll do a blog post later Tuesday […]

By September 25, 2012 2 Comments Read More →
Join Me at the Northeast Shingo Prize Conference, Sept 25-26

Join Me at the Northeast Shingo Prize Conference, Sept 25-26

I hope you’ll join me and a lot of Lean friends at the 2012 Northeast Shingo Prize Conference, to be held in Worcester, MA September 25 and 26. I’m honored to be part of a great program (PDF), with keynote speakers including Jim Womack, Steve Spear, Bob Miller (all previous guests on my Podcast). On […]

“On the Mend” Wins Shingo Award

“On the Mend” Wins Shingo Award

Congratulations to Dr. John Toussaint and Roger Gerard, co-authors of the outstanding book,  On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry, for being one of this year’s recipients of the Shingo Research and Professional Publication Award  (as announced by LEI). Congrats also go to whole team of people who were involved […]

By February 26, 2012 1 Comments Read More →
Podcast #137 – Jerry Bussell, Jacksonville Lean Consortium

Podcast #137 – Jerry Bussell, Jacksonville Lean Consortium

Please upgrade your browser MP3 File (run time 25:27) Episode #137 is a chat with Jerry Bussell, founder of the Jacksonville Lean Consortium. I’ve met and talked with Jerry many times through LEI, so I’m thrilled to finally get him on the podcast. Jerry is a retired Medtronic executive (leading Lean efforts in a unit […]

By February 2, 2012 0 Comments Read More →
Podcast #111, Jeffrey Liker on Toyota’s Challenges and His New Books

Podcast #111, Jeffrey Liker on Toyota’s Challenges and His New Books

Please upgrade your browser MP3 File (run time 31:50) Episode #111 brings us some time with Professor Jeffrey Liker from the University of Michigan, the well-known author of many books in the The Toyota Way series. You can see Dr. Liker talk at the upcoming Shingo Prize Conference (hope to see you there!). Today, we […]

By February 1, 2011 8 Comments Read More →
Toyota Texas Tour – Concepts From the Visitor Center

Toyota Texas Tour – Concepts From the Visitor Center

I’ll start the week with another post about my tour of the TMMTX (Toyota Motor Manufacturing Texas) plant in San Antonio. Today I’ll write about the visitor center – other than having Toyota vehicles on display, what does the company emphasize with the general public? Not surprisingly, to this readership, there was a big focus […]

By September 20, 2010 12 Comments Read More →
Podcast #94 – Bob Miller, Dr. Covey and the Shingo Prize

Podcast #94 – Bob Miller, Dr. Covey and the Shingo Prize

Please upgrade your browser MP3 File |  AAC File (run time 24:13) Episode #94 of the LeanBlog Podcast is here and our guest is  Robert Miller, Executive Director of the  Shingo Prize for Operational Excellence. Bob was previously a guest for Podcast #59, talking about changes to the Shingo Prize criteria. Here, we are talking […]

Notes from Dr. Brent James at the Shingo Prize, Part 2 – Comments on Lean

Notes from Dr. Brent James at the Shingo Prize, Part 2 – Comments on Lean

Last week, I published Part 1 of my notes about a breakfast talk by Dr. Brent James at the Shingo Prize Conference. One of the more interesting things that Dr. James said was something he prefaced as saying it would be a criticism of Lean. Dr. James seems generally very supportive of Lean and TPS […]

Audio from 3rd “Lean Nation” Appearance – Talking Lean Healthcare Again

I was again brought in for somewhat last-minute guest again on Karl Wadensten’s radio show “The Lean Nation” last Thursday. You can click here for the direct MP3 file download or you can stream it via the link on this page. Instructions for subscribing to the podcast via RSS can be found here, too. From […]

Notes from Dr. Brent James at the Shingo Prize, Part 1 – MD/Admin Split

Notes from Dr. Brent James at the Shingo Prize, Part 1 – MD/Admin Split

At last week’s Shingo Prize conference, I was very excited to meet Dr. Stephen Covey (my podcast is here), but I was just as excited, if not more so, to meet Dr. Brent James, the noted healthcare quality expert from the Intermountain Healthcare system. Dr. James was on the cover of the New York Times […]

LeanBlog Podcast #91 – Dr. Stephen Covey on Respect for People and Lean

LeanBlog Podcast #91 – Dr. Stephen Covey on Respect for People and Lean

Please upgrade your browser MP3 File (run time 10:40) Episode #91 is a very special one-on-one conversation with Dr. Stephen Covey, recorded at the Shingo Prize Conference in Salt Lake City last week. My main question to Dr. Covey was to ask his thoughts on Toyota’s “Respect for People” principle, sometimes called ‘Respect for Humanity.” You […]