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by Mark Graban on May 3, 2013 · 14 comments
by Mark Graban on May 1, 2013 · 8 comments
by Mark Graban on April 15, 2013 · 6 comments
by Mark Graban on March 19, 2013 · 1 comment
by Mark Graban on March 15, 2013 · 2 comments
by Mark Graban on February 26, 2013 · 30 comments
by Mark Graban on January 21, 2013 · 0 comments
by Mark Graban on December 20, 2012 · 13 comments
by Mark Graban on November 29, 2012 · 7 comments
by Mark Graban on October 26, 2012 · 0 comments
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“Just because something bears the aspect of the inevitable one should not, therefore, go along willingly with it.” —Philip K. Dick
My wife & I often end up asking, "Is that person/organization being incompetent or are they trying to screw us?" Not sure which is worse.
I worry some of the #barrescue managers will fall back into old bad habits once the cameras and adult supervision are gone.
If a manager thinks they are an infallible boss who is always right and won't allow questions from employees, your business will fail.
You can't have quality and good service in an environment where people get fired for disagreeing with their managers. #lean #kaizen
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