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Tag: Respect for People

Why Isn’t the “Idea Driven Organization” More Common?

Why Isn’t the “Idea Driven Organization” More Common?

Mark’s Note: This is a guest post from an old friend of the blog, Mark Edmondson. See his older guest posts from years back. He originally posted this on the AME website and he agreed to have me re-post it. Alan Robinson and Dean Schroeder, the authors of the Lean classic Ideas Are Free: How the […]

A Few Recent Articles by (and a Podcast with) Mark Graban: Lean Healthcare, Kaizen, Mobile Devices, Etc.

A Few Recent Articles by (and a Podcast with) Mark Graban: Lean Healthcare, Kaizen, Mobile Devices, Etc.

Here are a few articles (and a podcast) that I either wrote and had published recently or was interviewed for. Lean Management Journal – Lean and Technology I recently got introduced to the relatively new publication, the Lean Management Journal and I actually read the issue (which included Eric Ries being interviewed) from cover to cover, […]

Lean Thinking: We Don’t Blame Individuals for Systemic Errors

Lean Thinking: We Don’t Blame Individuals for Systemic Errors

I saw this video last night on Paul Levy’s blog and it’s important enough that I want to share it here with a few additional thoughts. In the Lean methodology, our mindset is that we respect people as individuals, respecting their human nature, and this means we appreciate that we are fallible and make mistakes. […]

Those Who Are Newest to #Lean Are Often Those Who Think It’s Simplest

Those Who Are Newest to #Lean Are Often Those Who Think It’s Simplest

Here’s a great post from Pascal Dennis on Lean and PDCA (or PDSA): PDCA – the Pounding Heart Muscle of Life Everybody should read Pascal’s post… twice. Honestly, go read it a few times before returning here. I was fortunate to take an LEI class with him about five years ago. I’ve learned a lot […]

By February 11, 2014 19 Comments Read More →
Video: John Shook and the LEI #Lean Transformation Model

Video: John Shook and the LEI #Lean Transformation Model

In a new video released by the Lean Enterprise Institute, CEO John Shook talks about a “Lean transformation” model. He starts by explaining how “prescriptive implementation models” have been attractive to many organizations and “that can be effective in making a certain amount of improvement and learning” but there’s a better approach than “copying” Toyota’s […]

By January 28, 2014 3 Comments Read More →
Toyota Tour Thoughts – Yes, They Have Opportunities for Kaizen

Toyota Tour Thoughts – Yes, They Have Opportunities for Kaizen

I had a chance to go back to the Toyota Motor Manufacturing Texas (TMMTX) plant in south San Antonio last week with a group of executive education students at Trinity University. I first visited the plant back in 2010 and I’ve been there three times while living here the last two years. I love helping […]

By January 13, 2014 2 Comments Read More →
Preview of My #LeanStartup Conference Talk – Engaging Your Team in Continuous Improvement

Preview of My #LeanStartup Conference Talk – Engaging Your Team in Continuous Improvement

Today and tomorrow, I’m attending the Lean Startup conference in San Francisco (the event produced by Eric Ries, the author of The Lean Startup). I’ll be learning a lot of ideas, by attending presentations and networking, that will be applicable over at KaiNexus. I’ll be taking notes in this open Google Doc. I was accepted […]

By December 9, 2013 7 Comments Read More →
Dilbert’s Boss Wonders Why His “Half-Wits” Aren’t Creative

Dilbert’s Boss Wonders Why His “Half-Wits” Aren’t Creative

There were a few great Dilbert cartoons this week that are relevant to Lean culture discussions. Even when the cartoons aren’t directly Lean related (as these are), we can still find thought-provoking ideas related to Lean. Thursday:   Managers can’t force creativity. When you put pressure on people – through unrealistic deadlines, targets and quotas, […]

By November 23, 2013 1 Comments Read More →
The Power of Asking “What Do You Think?”

The Power of Asking “What Do You Think?”

Mark’s post: I’m still away on vacation, but happy to have some guest bloggers, including Chad Walters. Unlike his past posts, today’s not about Lean in sports… and I think you’ll enjoy it. Obviously one of the most important questions we ask in the field of continuous improvement is “Why?” and for very important reasons […]

By November 1, 2013 4 Comments Read More →
Great Question from the ThedaCare Weekly Report Out – Respect

Great Question from the ThedaCare Weekly Report Out – Respect

I had a chance again today to attend ThedaCare’s weekly “report out” where a few hundred people gather in an auditorium to review and celebrate their “rapid improvement events” from the past week. I think everybody should make the trip to Appleton to attend one of these (as they are open to the public). It’s […]

By October 4, 2013 2 Comments Read More →
The Term “Lean Production” is 25 Years Old – Some Thoughts on the Original John Krafcik Article

The Term “Lean Production” is 25 Years Old – Some Thoughts on the Original John Krafcik Article

People often ask me where the term “Lean” comes from. It’s not an acronym, so it shouldn’t be spelled “LEAN” (but it often is). Lean is not a synonym for “lacking or deficient” in resources, as some dictionaries will tell you or as it gets used in news headlines about “surviving the lean economy.” The […]

By September 23, 2013 9 Comments Read More →
Dr. Deming’s “Role of a Manager of People”

Dr. Deming’s “Role of a Manager of People”

Dr. W. Edwards Deming‘s last book was The New Economics for Industry, Government, Education. In Chapter 5, Deming writes, “Transformation in any organization will take place under a leader. It will not be spontaneous.” A leader “possesses knowledge, personality, and persuasive power.” How does a leader accomplish transformation? About LeanBlog.org: Mark Graban is a consultant, […]

Toyota Brings TPS & The Toyota Way to India – The Same Familiar Principles

Toyota Brings TPS & The Toyota Way to India – The Same Familiar Principles

Here’s a fascinating article: “How Toyota brought its famed manufacturing method to India.” The piece starts with a story about a classic Toyota management practice — “Genchi Genbutsu, or on-site inspection, which is at the core of the Toyota Production System (TPS). Nakagawa, who has been a TPS practitioner for four decades, doesn’t believe in […]

“Respect for People” in Healthcare

“Respect for People” in Healthcare

There’s an excellent blog post on the Virginia Mason Medical Center site: “Does respecting co-workers make patients safer?” As a leader in adopting and adapting Toyota management methods to healthcare, Virginia Mason understands that “respect for people” is a core part of this philosophy (as I’ve recently blogged about). Respectful behavior is an active choice […]

Tips for Shadowing in Healthcare

Tips for Shadowing in Healthcare

“Shadowing” is a very powerful method. In a healthcare setting, we can shadow patients or staff to better understand the “current state” of how healthcare is delivered. This allows us to identify waste and opportunities for improvement. We want to see reality rather than make assumptions about how things work – this is the practice […]

Lean is Patient, Lean is Kind

Lean is Patient, Lean is Kind

Today I’m linking to a guest post that I wrote for my friend Marc Rouppe van der Voort who works at St. Elisabeth Hospital (Tilburg, Netherlands) and has a blog in  Dutch  (with auto Google translation). Marc used to maintain a separate blog in  English  (which he stopped because Google does such a good job […]

Photos from the Toyota San Antonio Plant Visitor Center

Photos from the Toyota San Antonio Plant Visitor Center

Following up on my recent post on the tour of the Toyota Motor Manufacturing Texas (TMMTX) plant in San Antonio, here are some pictures from the visitor center… You can compare this to what was displayed at the Toyota Museum in Nagoya, Japan and two pictures (in this post) from the visitor center of a […]

Toyota, Respect for People (or “Humanity”) and Lean

Toyota, Respect for People (or “Humanity”) and Lean

A principle that has been often discussed (and hopefully practiced) in the Lean community over the past few years is usually described as “respect for people.” A certain British rabble rouser recently said at a Lean conference “all this respect for people stuff is horse sh*t,” and that it is a “conventional Western management interpretation.” […]

By February 26, 2013 33 Comments Read More →