Tag: Respect for People

So-Called “Just in Time” Retail Staff Scheduling is not #Lean At All

So-Called “Just in Time” Retail Staff Scheduling is not #Lean At All

Stories like this have been in the news before, but this was circulating the past few days: “Why erratic schedules are one of the worst parts of low-wage work.” The story refers to so-called “just-in-time” scheduling techniques that jerk employees around and disrupt lives. It happens to share a term, “JIT” with “Lean manufacturing” or […]

By August 21, 2015 5 Comments Read More →
Throwback Thursday: How My Blog Rant Helped Keep an Office 5S Initiative from Being “L.A.M.E.”

Throwback Thursday: How My Blog Rant Helped Keep an Office 5S Initiative from Being “L.A.M.E.”

It’s time for another Throwback Thursday where I revisit a blog post from the past. To the left, that’s a baby Mark Graban… probably not actually thinking about Lean. I referenced this post in my recent Keith Olber-Lean parody video… the post goes all the way back to 2007, the early days of Lean Blog: […]

Visiting MIT, Learning about “The Good Jobs Strategy” for Retail (and Healthcare?)

Visiting MIT, Learning about “The Good Jobs Strategy” for Retail (and Healthcare?)

Last week was an amazing week of learning and networking. I was in Dallas for the Lean Healthcare Transformation Summit (as I wrote about). As I mentioned yesterday, it was also my wife’s five year reunion from her MIT master’s program. As I also mentioned, I nerded out and sat in on a number of […]

First Look: “Management on the Mend” by Dr. John Toussaint

First Look: “Management on the Mend” by Dr. John Toussaint

At this year’s Lean Healthcare Transformation Summit (see my summary here) Dr. John Toussaint talked about and introduced his newly released book Management on the Mend, a follow up to 2010’s On the Mend. Summit attendees received a copy of the book, so they’re the first to have a chance to read this important work. The book can now […]

10 Key Lean Mindsets for Factories, Hospitals, Startups, and More

10 Key Lean Mindsets for Factories, Hospitals, Startups, and More

Here’s my latest post for LinkedIn through their “Influencers” series. It might be old hat to readers of this blog, but I hope what I shared is useful for a wider audience that I have there. 10 Key Lean Mindsets for Factories, Hospitals, Startups, and More Feel free to comment there at LinkedIn or here […]

Podcast #221 – @JacobStoller, “The #Lean CEO”

Podcast #221 – @JacobStoller, “The #Lean CEO”

My guest for episode #221 is Jacob Stoller, author of a book that was just released: The Lean CEO: Leading the Way to World-Class Excellence. It’s available now through Amazon or you can learn more through his book’s website. As Jacob explains, he’s a journalist, not a Lean practitioner, and he interviewed CEOs across different industries to […]

We Can’t Ignore “Lean Horror Stories” or That Cheeseburger Ain’t Healthy Eatin’

We Can’t Ignore “Lean Horror Stories” or That Cheeseburger Ain’t Healthy Eatin’

When people ask me why I do what I do, my first answers are: improving patient safety creating better workplaces for people It’s as simple as that. Those are the important problems that I’m passionate about (and have been able to help fix, at least in some local situations). At a more global scale, too […]

#ThrowbackThursday: #Lean Manufacturing Training from 2002

#ThrowbackThursday: #Lean Manufacturing Training from 2002

It’s time for another “Throwback Thursday” post, which is, as always, accompanied by one of my thoughtful-looking baby pictures :-) Back in 2002, back when I worked for a software startup, Factory Logic, I was able to sit in on some Lean training that was created and presented by a large electronics manufacturer that will remain […]

10 Ways that Lean Respects & Supports Healthcare Staff

10 Ways that Lean Respects & Supports Healthcare Staff

One of the two main pillars of the Toyota Way management system is “respect for people.” I’ve blogged about that often over the past ten years, including this post. “Respect for people” is a critically important (and necessary) component of a Lean transformation effort. Toyota has referred to “respect for people” and “continuous improvement” as the “equally important […]

Stuff I’m Reading March 2015: Womack, Sweatshops, Hospitals, and Surveys

Stuff I’m Reading March 2015: Womack, Sweatshops, Hospitals, and Surveys

As often happens, I have too many open browser tabs full of articles that I was going to potentially blog about. Too much WIP (a problem that Jim Benson will discuss in our upcoming Boston workshop). So, it’s time for me to clear out my backlog and to share some articles I’ve been reading with […]

What Does ThedaCare CEO Dean Gruner, MD Say About Safety?

What Does ThedaCare CEO Dean Gruner, MD Say About Safety?

For today’s “Throwback Thursday,” I recently re-watched parts of a DVD I helped produce a few years back for the ThedaCare Center for Healthcare Value — Thinking Lean at ThedaCare DVD: Strategy Deployment, Alignment & Leadership. In the video, ThedaCare’s CEO, Dr. Dean Gruner, is talking about their “True North” objectives. First and foremost in that list […]

By February 5, 2015 6 Comments Read More →
Podcast #214: Michael Ballé, Lead With Respect

Podcast #214: Michael Ballé, Lead With Respect

MP3 File (run time 42:37) Today’s guest is Michael Ballé, an author of many novels about Lean management, published by the Lean Enterprise Institute. He joins us for this episode from Paris (he shares many photos of “Paris moments” via his Twitter account @Michael_Balle). Michael and his father, Freddy, have collaborated on these books and have […]

By February 2, 2015 2 Comments Read More →
Lessons from the  Football Coaching and Leadership Styles of the Oregon Ducks and Ohio State Buckeyes

Lessons from the Football Coaching and Leadership Styles of the Oregon Ducks and Ohio State Buckeyes

Note: Today is the fifth anniversary of the Haiti earthquake. Russell Maroni’s journal from his volunteer work there, including some Lean concepts he employed, is still available. You can download a free PDF and I hope you’ll consider making a charitable contribution. Now on to today’s somewhat trivial, by comparison, topic. Tonight is the inaugural […]

By January 12, 2015 1 Comments Read More →
Why Isn’t the “Idea Driven Organization” More Common?

Why Isn’t the “Idea Driven Organization” More Common?

Mark’s Note: This is a guest post from an old friend of the blog, Mark Edmondson. See his older guest posts from years back. He originally posted this on the AME website and he agreed to have me re-post it. Alan Robinson and Dean Schroeder, the authors of the Lean classic Ideas Are Free: How the […]

A Few Recent Articles by (and a Podcast with) Mark Graban: Lean Healthcare, Kaizen, Mobile Devices, Etc.

A Few Recent Articles by (and a Podcast with) Mark Graban: Lean Healthcare, Kaizen, Mobile Devices, Etc.

Here are a few articles (and a podcast) that I either wrote and had published recently or was interviewed for. Lean Management Journal – Lean and Technology I recently got introduced to the relatively new publication, the Lean Management Journal and I actually read the issue (which included Eric Ries being interviewed) from cover to cover, […]

Lean Thinking: We Don’t Blame Individuals for Systemic Errors

Lean Thinking: We Don’t Blame Individuals for Systemic Errors

I saw this video last night on Paul Levy’s blog and it’s important enough that I want to share it here with a few additional thoughts. In the Lean methodology, our mindset is that we respect people as individuals, respecting their human nature, and this means we appreciate that we are fallible and make mistakes. […]

Those Who Are Newest to #Lean Are Often Those Who Think It’s Simplest

Those Who Are Newest to #Lean Are Often Those Who Think It’s Simplest

Here’s a great post from Pascal Dennis on Lean and PDCA (or PDSA): PDCA – the Pounding Heart Muscle of Life Everybody should read Pascal’s post… twice. Honestly, go read it a few times before returning here. I was fortunate to take an LEI class with him about five years ago. I’ve learned a lot […]

By February 11, 2014 19 Comments Read More →
Video: John Shook and the LEI #Lean Transformation Model

Video: John Shook and the LEI #Lean Transformation Model

In a new video released by the Lean Enterprise Institute, CEO John Shook talks about a “Lean transformation” model. He starts by explaining how “prescriptive implementation models” have been attractive to many organizations and “that can be effective in making a certain amount of improvement and learning” but there’s a better approach than “copying” Toyota’s […]

By January 28, 2014 6 Comments Read More →