When we see a simple error, even in something as silly as sports memorabilia, we would ask "why?" or "how?" instead of "who?" Blaming individuals doesn't help...
The W. Edwards Deming Institute and Dr. Deming's grandson Kevin Cahill worked with NBC to make the 1980 program available, giving the institute perpetual rights to it (see their blog post). To the institute's credit, they've made this freely available on YouTube.
Lean is, of course, not about a better way to build cars. It's a transferrable philosophy, management system, and methodology that is being applied in many different settings and industries, including healthcare. I'm often told (sometimes by somebody who is being sort of huffy): "Patients are not cars." [...]
Lean healthcare really is a global movement. Last year, when I went to Japan, we had people in the group from all across Asia, Denmark, Canada, the U.S., and Saudi Arabia. Health systems all around the world need to improve quality and patient safety, reduce waste and create better work environments, reduce waiting times, and get costs under control. These are universal challenges.
Here's a "Throwback Thursday" post from this date back in 2008. The post is titled, "Why Do Hospitals Have to Rely on Vigilant Patients and Families?" I think it's still an important and relevant post, here in 2015. Why do we ask patients and families to be vigilant and inspect the work being done...
Mark's note: Today's post is by Paul Critchley and he raises important questions that I've seen in both factories and hospitals. Here's his post... As I've moved through my career and Lean journey, I've been blessed to have met and worked with some really fantastic people...
It's tempting to visit a place like ThedaCare and then mandate "everybody must have huddle boards." Then, a bunch of huddle boards get purchased and installed... and maybe not used. It's another thing for executives to realize that they have to change the way they manage. There's a great quote that ThedaCare folks readily share, including Kim Barnas in her book Beyond Heroes:
My guest for episode #229 is John Dyer, president of his consulting firm, JD&A, Inc., and a contributor for IndustryWeek.com. John started his career at General Electric and later moved to Ingersoll-Rand, where he was VP of Operations for their Security and Safety sector.
I stumbled across an article from the Inc. magazine archives from 1987, so it’s today’s “Throwback Thursday.”
In 1987, I was starting high school and that was probably right about the time when my dad, an engineer for General Motors, was able to attend one of Deming’s famed four-day seminars. Hearing about that was my first exposure to Deming or anything vaguely related to Lean thinking.
Traditional book publishing is a funny (and sometimes frustrating) value stream, in a lot of ways.
There are many batches and many queues along the way… one of the reasons it takes so long to transform a Word .DOC manuscript into an edited, formatted, and printed (or Kindled??) book. The work doesn’t flow. The big batches start with the submission of the entire book… thrown over the wall instead of sending a chapter at a time.
I saw this story when it originally appeared online as part of a local public radio station in California. It was now picked up nationally by NPR and a number of you emailed me about this Lean healthcare piece about UCLA Medical Center:
I don’t know how much overlap there is in people who read my blog and people who are fans of Olbermann. I’ve always been a big fan of Olbermann the sports guy… Olbermann the political commentator not so much. But, “the worst persons in the world” is a bit that he’s done on MSNBC and ESPN.
A collection of creative videos was recently brought to my attention and I’d like to share them here. They are created by Dr. Mark Harrison (@leanpsychiatry), a psychiatrist for an NHS Trust. He created the videos by taking photos of LEGO creations and adding voiceover. It’s amazing that we all have the technology required to do this, between basic laptops and phones. It’s great to see the creativity that results.
When I was back at MIT earlier this month, I really enjoyed the lectures that I was able to attend. See my notes from Professor Zeynep Ton’s talk on “The Good Jobs Strategy.”
I’ve heard Professor Steven Spear (not “Spears,” as commonly misspelled) speak a number of times. I love his book The High-Velocity Edge and I’ve interviewed him before for my podcast in episode 58 (on his book, originally titled Chasing the Rabbit) and episode 87 (on Lean in healthcare).
There’s been a back and forth of views about the state of pediatric emergency medicine recently in the Wall St Journal.
Let me start first, actually, with the more recent statement, a rebuttal from Michael Gerardi M.D., FACEP, President of the American College of Emergency Physicians, in the form of a letter to the editor.
I’ve been a big fan of Dr. Atul Gawande’s writing for a long time (see previous posts about him and his work).
His latest article is out, which I was able to read last night. It just came out (or I first heard of it yesterday).
As I sometimes do, I’m going to close out a bunch of browser tabs (which makes my Mac run faster) and I’ll do that by sharing some articles that caught my eye but maybe don’t merit full blog posts of their own.
Back in 2007, I had my first opportunity to travel to England, a country I really love visiting. I had the chance to attend the “First Global Lean Healthcare Summit” that was produced by Dan Jones and the Lean Enterprise Academy. They actually have posted many of the slide decks from the Summit there on the site, but there’s no video that I can find. I’ve embedded some of the decks below and I’ve also added some of my notes that I took.