Tag: Problem Solving

Podcast #378 — Christopher D. Chapman and Valeria Sinclair-Chapman, PhD on...

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Joining me for Episode #378 are Christopher D. Chapman, Senior Lean Transformation Coach at Chapman Lean Enterprise and Dr. Valeria Sinclair-Chapman,  a social scientist, Associate...

A Great LEI Podcast with Dan Heath on “Upstream”

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I was really excited to learn about the new book by Dan Heath, so I pre-ordered it at the start of March. The new...

Podcast #365 — Dan Markovitz on His Book “The Conclusion Trap”

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Joining me again for Episode #365 is Dan Markovitz, now a five-time guest (but he doesn't get a special jacket like SNL). You can...

Going Down — When a Solution to One Problem Seems to...

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My wife and I have been home in an Orlando condo building for the past month. In efforts to avoid the coronavirus (and to...

Operational Excellence Mixtape: April 10, 2020

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Thanks as always to Ryan McCormick for this... Healthcare - Creating Value for Patients Healthcare and hospital staff around the world are working tirelessly to provide...

The Path to Patient Safety in Japan (or Elsewhere): Reporting Problems,...

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tl;dr summary: The blog post discusses the importance of reporting and solving problems for patient safety in Japan. It highlights stories from two hospitals...

Operational Excellence Mixtape: January 17, 2020

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Healthcare - Creating Value for Patients Sometimes you just need to get a team together and improve.  Here's a good example of use of A3 thinking to...

When Problems are Hidden in Kudos: From Celebrations to Root Cause...

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I want to give credit to my friend and colleague Tony Milian for the idea that prompted this blog post. Tony and I used...

The “Smart Loves Problems” TV Ad — But What Does Fear...

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This ad caught my attention while watching a little bit of Monday Night Football this week. It's an IBM ad titled "Smart Loves Problems." The ad's...

Podcast #348 — Cinnamon Dixon, Tiered Huddles at Cleveland Clinic

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Our guest today for Episode 348 is Cinnamon Dixon, Director Of Continuous Improvement at Cleveland Clinic. I interviewed her for the KaiNexus Continuous Improvement...

General Jim Mattis on Leadership, Mistakes, and Defining Problems

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General Jim Mattis has been making the rounds to talk about his new book that is out today: Call Sign Chaos: Learning to Lead. "Learning...

An A3 Approach to Explaining the Case for Process Behavior Charts

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I was invited to give a presentation on Process Behavior Charts and Measures of Success at Cleveland Clinic last week as part of their...