Tag: Problem Solving
Podcast #378 — Christopher D. Chapman and Valeria Sinclair-Chapman, PhD on...
Joining me for Episode #378 are Christopher D. Chapman, Senior Lean Transformation Coach at Chapman Lean Enterprise and Dr. Valeria Sinclair-Chapman, a social scientist, Associate...
A Great LEI Podcast with Dan Heath on “Upstream”
I was really excited to learn about the new book by Dan Heath, so I pre-ordered it at the start of March. The new...
Podcast #365 — Dan Markovitz on His Book “The Conclusion Trap”
Joining me again for Episode #365 is Dan Markovitz, now a five-time guest (but he doesn't get a special jacket like SNL). You can...
Going Down — When a Solution to One Problem Seems to...
My wife and I have been home in an Orlando condo building for the past month. In efforts to avoid the coronavirus (and to...
Operational Excellence Mixtape: April 10, 2020
Thanks as always to Ryan McCormick for this...
Healthcare - Creating Value for Patients
Healthcare and hospital staff around the world are working tirelessly to provide...
The Path to Patient Safety in Japan (or Elsewhere): Reporting Problems,...
tl;dr summary: The blog post discusses the importance of reporting and solving problems for patient safety in Japan. It highlights stories from two hospitals...
Operational Excellence Mixtape: January 17, 2020
Healthcare - Creating Value for Patients
Sometimes you just need to get a team together and improve. Here's a good example of use of A3 thinking to...
When Problems are Hidden in Kudos: From Celebrations to Root Cause...
I want to give credit to my friend and colleague Tony Milian for the idea that prompted this blog post. Tony and I used...
The “Smart Loves Problems” TV Ad — But What Does Fear...
This ad caught my attention while watching a little bit of Monday Night Football this week.
It's an IBM ad titled "Smart Loves Problems."
The ad's...
Podcast #348 — Cinnamon Dixon, Tiered Huddles at Cleveland Clinic
Our guest today for Episode 348 is Cinnamon Dixon, Director Of Continuous Improvement at Cleveland Clinic. I interviewed her for the KaiNexus Continuous Improvement...
General Jim Mattis on Leadership, Mistakes, and Defining Problems
General Jim Mattis has been making the rounds to talk about his new book that is out today: Call Sign Chaos: Learning to Lead.
"Learning...
An A3 Approach to Explaining the Case for Process Behavior Charts
I was invited to give a presentation on Process Behavior Charts and Measures of Success at Cleveland Clinic last week as part of their...