Posts tagged as:
by Mark Graban on April 10, 2014 · 8 comments
by Mark Graban on March 6, 2014 · 2 comments
by Mark Graban on February 25, 2014 · 4 comments
by Mark Graban on February 20, 2014 · 5 comments
by Chad Walters on November 1, 2013 · 4 comments
by Mark Graban on September 25, 2013 · 13 comments
by Mark Graban on September 10, 2013 · 18 comments
by Mark Graban on August 30, 2013 · 7 comments
by Mark Graban on July 9, 2013 · 0 comments
by Mark Graban on June 3, 2013 · 4 comments
← Previous Entries
Subscribe via RSS
@MarkGraban on Twitter
Mark Graban on LinkedIn
LeanBlog on Facebook
Mark's Public Facebook Page
Add Mark on Google+
LeanBlog store on Amazon.com
Read Lean Blog on Kindle
Lean Blog YouTube Channel
It's not good business to get mad at the customer who complains about your product or service. Thin skinned about a complaint? #FAIL
More wisdom from Dr. #Deming. Practicing #Kaizen can help make this happen. hckaizen.com pic.twitter.com/w3q2nsZWlo
The return of #Lean Captain Obvious... #ObviouslyLean pic.twitter.com/W9mhaEtfiq
Does anybody use the #JustCulture methodology in industries outside of #healthcare? It seems really applicable in manufacturing, etc.
Thanks for reposting, @THCBstaff! --> Things That Make Me Worry About My Colonoscopy thehealthcareblog.com/blog/20… #ptsafety
Blog contents copyright © 2005 - 2014 Constancy, Inc.
The views expressed here are solely my own personal views and not those of my employer.
Website design: Big Big Design.