Tag: Pascal Dennis

Ryan McCormack’s Operational Excellence Mixtape: March 26, 2021

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Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! News, blogs, articles, resources,...

Operational Excellence Mixtape: December 20, 2019

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Healthcare - Creating Value for Patients It's been 20 years since To Err is Human, the seminal report from the Institute of Medicine, was released, estimating,...

Cleveland Clinic’s New CEO on Improvement and “Tiered Huddles”

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Tomislav Mihaljevic, MD was named CEO of the Cleveland Clinic just over a year ago, replacing long-time CEO Toby Cosgrove, MD. As I've blogged about (and podcasted about), I've been impressed with the Cleveland Clinic Improvement Model and their approach to continuous improvement, problem solving, and Lean management. Dr. Mihaljevic has written a blog post about the power of "tiered huddles"...

Podcast #263 – Pascal Dennis, “Andy & Me and the Hospital”

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Joining me for Episode #263 is another returning guest, Pascal Dennis (@AuthorPascal on Twitter). He was previously a guest on Episodes #96 and #239, talking...

Podcast #239 – Pascal Dennis, “Lean Production Simplified, 3rd Edition”

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Joining me for Episode #239 is Pascal Dennis, somebody I really respect and have learned a lot from over the years… I’d gladly call him “sensei” (although he and I agree that’s not a term one should bestow upon themselves). I’m very happy to have him as a guest again...

Gemba Academy Podcasts – Jon Miller on “Practical Problem Solving”

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If you've got time over the weekend (or in the near future)... about three hours to be precise... these three four podcast episodes from Gemba...

“Safety is always our top priority” – From lip service to...

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It's really easy to make statements like "patient safety is our top priority." That same statement can be applied to hospital staff, as well. Or,...

Those Who Are Newest to #Lean Are Often Those Who Think...

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Here's a great post from Pascal Dennis on Lean and PDCA (or PDSA): PDCA - the Pounding Heart Muscle of Life Everybody should read Pascal's post......

Questions about and Lessons from a Steering Wheel Falling Off

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In the news yesterday, a General Motors recall over what could be just one isolated steering wheel problem in an Ohio-built Chevrolet (don't call...

Does Setting a Goal for Number of Kaizens Violate “Kaizen Spirit”?

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In discussions of "kaizen" (the Japanese word that is translated to "continuous improvement" or "change for the better"), I often hear of organizations talk...

Interviewed by Mike Wall on Lean Healthcare

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Thanks to Mike Wall, the host of the "Radio Lean" online program for interviewing me on Lean Healthcare. You can find streaming audio here or...

Avoiding the Risks of Using Glib Quotes in Patient Safety Discussions

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Yesterday, I tweeted a quote about patient safety that I've seen posted on the wall or bulletin board in many hospitals: "To err is human,...