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Tag: Liker

Toyota, Respect for People (or “Humanity”) and Lean

Toyota, Respect for People (or “Humanity”) and Lean

A principle that has been often discussed (and hopefully practiced) in the Lean community over the past few years is usually described as “respect for people.” A certain British rabble rouser recently said at a Lean conference “all this respect for people stuff is horse sh*t,” and that it is a “conventional Western management interpretation.” […]

By February 26, 2013 33 Comments Read More →
Just Call it “5S Six Sigma” Instead of “Lean Sigma,” Please

Just Call it “5S Six Sigma” Instead of “Lean Sigma,” Please

My whole career, I have worked with the Lean methodology (aka the Toyota Production System). I’ve just really never done much with Six Sigma. I’ve read about Six Sigma and I took a Green Belt course when I worked at Dell in the late 90s. I’ve studied and used statistical methods (especially what I learned […]

By October 22, 2012 23 Comments Read More →
New Lean Blog Charity Auctions – Great Books on #Lean, #Quality, #Deming!

New Lean Blog Charity Auctions – Great Books on #Lean, #Quality, #Deming!

Update 5/1/12 – more auctions! Back in October, we raised about $1000 for Friends of the Orphans through a charity auction, for which authors and publishers generously donated books. Now, I’m happy to present another auction that comes as a result of me “5S-ing” my home office as my wife and I prepare for our […]

Proof that 100% Inspection is not 100% Effectiv

Proof that 100% Inspection is not 100% Effectiv

It’s sometimes said (I believe this to be true) that “100% inspection isn’t 100% effective” (it seems like Dr. W. Edwards Deming might be the origin of that quote). This is true in healthcare, if we talk about inspecting medications to make sure the wrong med hasn’t been sent from the pharmacy or in other […]

By November 10, 2011 4 Comments Read More →

“The Lean Edge” Authors on Teamwork

Here is the latest set of discussions from the authors at The Lean Edge, site that has participation from some very notable Lean authors (and they let me slip in, somehow). The question of the moment: Lean focuses on individual problem solving yet stresses the importance of   teamwork. What would be your definition of […]

Fox News Channel Understands “Lean” Better than the WSJ

Fox News Channel Understands “Lean” Better than the WSJ

On Friday, there was yet another Wall Street Journal article about Lean (fixating as they always do on the “Just In Time” component). The article titled “For Lean Factories, No Buffer” yet again takes an outdated 1980s view that Lean is about low inventory. On the flip side, I was more pleasantly surprised that Fox […]

From The Lean Edge: Alternatives to Hospitals Spending, Building, and Hiring More

From The Lean Edge: Alternatives to Hospitals Spending, Building, and Hiring More

Today, I’m linking to a response I gave on TheLeanEdge.org‘s blog that features some really well known Lean authors (people I really have learned a lot from, so it’s an honor to be included). The question they posed (which is hard if not impossible to figure out, due to the design of the site) is […]

Podcast #115 – Eric Ries (@ericries), The #LeanStartup

Podcast #115 – Eric Ries (@ericries), The #LeanStartup

Please upgrade your browser MP3 File (run time 24:40) Episode #115 is a discussion with Eric Ries (@ericries), entrepreneur and author of the upcoming book “The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses.” You can also read a transcript of the podcast. Today, we talk about how got introduced […]

Interviewed by Mike Wall on Lean Healthcare

Interviewed by Mike Wall on Lean Healthcare

Thanks to Mike Wall, the host of the “Radio Lean” online program for interviewing me on Lean Healthcare. You can find streaming audio here or directly download an MP3 file. About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals […]

Living in Your Customers’ Shoes – Airport Car Rentals & Lessons for Healthcare?

Living in Your Customers’ Shoes – Airport Car Rentals & Lessons for Healthcare?

This might seem like a random topic, but what the heck, it’s a Friday. I arrived in Orlando yesterday for the  Society for Health Systems and  HIMSS conferences and I picked up a rental gar from the garage. It’s a nice Buick Lucerne – these rental Buicks surprise me with a nice impression, while rental […]

By February 18, 2011 5 Comments Read More →
Podcast #111, Jeffrey Liker on Toyota’s Challenges and His New Books

Podcast #111, Jeffrey Liker on Toyota’s Challenges and His New Books

Please upgrade your browser MP3 File (run time 31:50) Episode #111 brings us some time with Professor Jeffrey Liker from the University of Michigan, the well-known author of many books in the The Toyota Way series. You can see Dr. Liker talk at the upcoming Shingo Prize Conference (hope to see you there!). Today, we […]

By February 1, 2011 8 Comments Read More →
Is This Woman Set Up to Fail?

Is This Woman Set Up to Fail?

There are lots of places online where people can ask questions about Lean, such as the LEI forums and numerous LinkedIn groups. I saw one question in a LinkedIn group that really gave me pause… I won’t use her name or company name since the LinkedIn groups are somewhat private. She wrote: Hello! I’ve been […]

My Debut on “The Lean Edge” — Too Lean?

I’m happy to announce my debut on the site TheLeanEdge.org, where many Lean authors have their say in answering a question of the week. It’s a thrill to be included in a list of authors including Art Smalley, Daniel T Jones, Jeff Liker, Michael Balle, Mike Micklewright, Mike Rother, Pascal Dennis, Peter Senge, and Steven […]

How I Broke My Blog and Fixed It… Lessons Learned

How I Broke My Blog and Fixed It… Lessons Learned

For those of you who have had difficulty accessing LeanBlog.org for the past two weeks or so, I apologize. It’s been frustrating to me and I’ve gotten a number of emails from people who couldn’t get the site to load. I think I finally got to the root cause, with the help of tech support […]

Familiar Voices and New Voices on Lean

You heard enough from me yesterday… today I want to share some other voices with you and their thoughts on Lean. First, familiar voices (John Shook and Jeff Liker) and someone who might seem like a new voice in the Lean world (Stephen Covey). About LeanBlog.org: Mark Graban is a consultant, author, and speaker in […]

By February 23, 2010 6 Comments Read More →
Ten (Mostly) Common Misconceptions About Toyota & Lean

Ten (Mostly) Common Misconceptions About Toyota & Lean

Ten Common Misconceptions About Toyota | Quality Digest I found this interesting column from Quality Digest, by Stewart Anderson, a guy who says he has first hand experience with Toyota people and suppliers. The website bio page requires registration to view, which is a ridiculous request of QD, I believe. So out of principle, I’m […]

By October 27, 2009 5 Comments Read More →

University of Michigan Health System and Lean

University of Michigan looks to lean principles for system-wide improvements – MLive.com Here is some positive news coming out of my home state of Michigan… the U of M health system is a leader in Lean thinking for healthcare. The lean principles that revolutionized the auto industry are at work in the largest medical center […]

Observations from One End of the Hospital

Lean Leap to Health Care #7 (click for Part #6) by Scott McDuffee “Where is the main entrance? Why do I follow the signs to HERE? Now you are telling me to go all the way down THERE! How far is it? Are we better off driving?” At one end of the hospital each Wednesday, […]