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Tag: Lean Hospitals

Lean Post: Standardization is a Countermeasure, Not a Goal

Lean Post: Standardization is a Countermeasure, Not a Goal

Today’s post is being hosted by the Lean Enterprise Institute and their “Lean Post” blog… click on the headline below or the image to read: “Standardization is a Countermeasure, Never the Goal“ It’s a post that encourages people to “ask why” when thinking about standardized work, 5S, and other Lean practices. Instead of thinking “what […]

“You get what you expect and you deserve what you tolerate.”

“You get what you expect and you deserve what you tolerate.”

Along my Lean journey, I learned an expression about the role of leaders and I shared this in my first book Lean Hospitals. Last year, this phrase somehow “went viral” via Twitter when Tariq Trotter, aka @BlackThought, (co-founder of hip-hop “neo-soul” band The Roots) tweeted the phrase with attribution to me (which isn’t quite correct because […]

By February 10, 2014 6 Comments Read More →
Back from Vacation; Chinese Translation; Champagne Gemba Time

Back from Vacation; Chinese Translation; Champagne Gemba Time

I’m back from vacation and, as with any good vacation, I’m trying to get back into the swing of things with work and the blog. Thanks again to all of my great guest bloggers from the past two weeks. One thing that was waiting for us when my wife and I returned was the Chinese […]

By October 15, 2012 0 Comments Read More →
ASQ Influential Voices: Happy Quality Professionals?

ASQ Influential Voices: Happy Quality Professionals?

In this month’s installment of the “ASQ Influential Voices” blog series, ASQ President Paul Borawski asked, “Are Quality Professionals Happy On the Job?,” citing a study published in  Forbes Magazine that named software quality assurance engineer as the “happiest job” in the U.S.. Being “happy” at work is a good thing, but I think we […]

Reader & Book Reviewer Question: The Business Case for Lean Healthcare?

Reader & Book Reviewer Question: The Business Case for Lean Healthcare?

Dr. Jaap van Ede, a Dutch journalist and researcher on business improvement methods (such as Lean, Six Sigma, TOC, QRM, and TPM), has posted a summary and review of my book Lean Hospitals. The review is titled “A well-balanced introduction to Lean in hospitals.” His summary can be viewed at left (click for a larger […]

By February 8, 2012 5 Comments Read More →
What’s Changed in Lean Healthcare Since 2008?

What’s Changed in Lean Healthcare Since 2008?

It’s been three years since the first edition  of my book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement  was published. The second edition  came out last week and I’ve tried to reflect a bit on what has changed in the past three years on the Lean healthcare front. I’m also curious to hear […]

By November 17, 2011 6 Comments Read More →
Now Shipping! “Lean Hospitals,” 2nd Revised Edition (w/ 20% Off)

Now Shipping! “Lean Hospitals,” 2nd Revised Edition (w/ 20% Off)

It’s official – the 2nd revised edition of my first book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, is now shipping from Amazon.com! Other country sites, like Amazon.ca and Amazon.co.uk don’t have their inventory yet. Ah, paper and global supply chains!. I received my author’s box of books on Friday and sent off […]

By November 14, 2011 3 Comments Read More →
Update on Lean Hospitals, 2nd Edition – Download the New Chapter 1

Update on Lean Hospitals, 2nd Edition – Download the New Chapter 1

Today’s post is an update on the 2nd revised edition of my first book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. The final edits and fully typeset book have been sent to the printer and Amazon currently shows no date – but it should be available by December 1, if not earlier, based […]

By October 18, 2011 8 Comments Read More →
25% off on Pre-Orders of “Lean Hospitals,” 2nd Edition

25% off on Pre-Orders of “Lean Hospitals,” 2nd Edition

The 2nd revised edition of my book Lean Hospitals can be pre-ordered from Productivity Press for a 25% discount. The book should be available in early November. Click here for more details on the discount offer. You can also, if prefer, pre-order the book through Amazon. It will be available via Kindle and other ebook […]

By September 29, 2011 0 Comments Read More →

The Global Spread of “Lean Hospitals”

I’m in beautiful Traverse City, Michigan for a few days for the Michigan Lean Consortium annual conference. It’s my home state, so it’s great to see the collaboration around lean healthcare and lean, more generally. Michigan, along with other industrial states like Wisconsin and Iowa, have been strong adopters of lean healthcare, but the ideas […]

By August 11, 2011 6 Comments Read More →
Frequently Highlighted Passages in “Lean Hospitals”

Frequently Highlighted Passages in “Lean Hospitals”

I love my Amazon Kindle (I have had a 2nd generation 3G Kindle for about two years). Amazon has recently made the device more “social,” where you can share highlights and notes that you take about a book via Twitter, Facebook, or the web. Here are my notes that I’ve made publicly available. It’s also […]

New LeanHospitalsBook.com Site

New LeanHospitalsBook.com Site

I have a new website for my book, “Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction.” You can check it out at www.LeanHospitalsBook.com. I will be adding details about what is new and revised in the second edition. Let me know what you think of the site via comments on this blog. About LeanBlog.org: […]

More Trust, Less Fear

More Trust, Less Fear

As I’m going through revisions of my book, Lean Hospitals, a theme jumps out at me in Chapter 2…. it’s all about trust. The first excerpt says: Gary Convis, a retired Toyota senior vice president who had been one of the top-ranking Americans in the company, wrote that the “managerial culture for TPS is rooted […]

Updating “A Vision for a Lean Hospital”

Updating “A Vision for a Lean Hospital”

I am working on finishing up the revised and updated edition of my first book Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction. I’m adding new case studies and examples, refining the book in general, and adding some new topics like strategy deployment and A3’s. I’ve shared the first chapter of the book for […]

What’s In Store for 2011: Lean Blog and Mark Graban

What’s In Store for 2011: Lean Blog and Mark Graban

Again, my apologies for writing about myself today, following up on my post about the upcoming 2nd edition of my book Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction, I have a few more updates and coming attractions to mention. In this post, I’ll cover: An upcoming video series on Lean Design in healthcare […]

By January 3, 2011 5 Comments Read More →
Announcement: Working on a 2nd Revised, New Edition of “Lean Hospitals”

Announcement: Working on a 2nd Revised, New Edition of “Lean Hospitals”

Happy New Year! Today, I will have two posts that are embarrassingly self referential. Then back to normal stuff tomorrow. My main announcement is that I’m happy to say that I am working on a revised edition of my Shingo Award winning book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction. Those of you […]

By January 3, 2011 4 Comments Read More →
Buy a PDF of “Lean Hospitals” for $22 (now $47)

Buy a PDF of “Lean Hospitals” for $22 (now $47)

When I first discovered this (via an automated Google alert), I thought it was a case of internet piracy. But, after some checking with my publisher and the company, it turns out to be legit. The PDF has some security and DRM protection around it, I know that’s a deal breaker for some. I haven’t […]

“Lean Hospitals” Now Available on Kindle

“Lean Hospitals” Now Available on Kindle

As Amazon’s Kindle has gotten more popular, I’ve gotten a lot of questions about when my book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction, would be available on Kindle. I’m happy to say that, as of last week, it’s now available in the Kindle format. You can read it on a Kindle e-book […]