Tag: Lean Hospitals

Free Excerpt from “Lean Hospitals” and “Practicing Lean” Now in Kindle Format

Free Excerpt from “Lean Hospitals” and “Practicing Lean” Now in Kindle Format

Thanks to those of you who pre-ordered the 3rd edition of my book Lean Hospitals. Click below to read a free preview from the book, the start of the chapter on leading and engaging employees (arguably, it’s all about leadership). Improving the Way We Manage [Preview of “Lean Hospitals” 3rd Ed.] And if you post a comment […]

Key Tweets from @MarkGraban – Week of June 6, 2016: Lean Hospitals, Ali, Patient Safety, GM & Toyota

Key Tweets from @MarkGraban – Week of June 6, 2016: Lean Hospitals, Ali, Patient Safety, GM & Toyota

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

“The New Lean Hospitals Are Here!”

“The New Lean Hospitals Are Here!”

Yesterday was an exciting day for me, professionally and personally, as I received my first copies of the 3rd edition of my book Lean Hospitals (I’ll stop blogging about the book so much, I promise). This is the fifth time I’ve had this exciting day… for the first two editions of the book (in 2008 and 2011) […]

I Want to Send Your Hospital or Health System CEO My Book “Lean Hospitals”

I Want to Send Your Hospital or Health System CEO My Book “Lean Hospitals”

As the 3rd edition of my book Lean Hospitals is starting to ship, I’m having some great conversations with people about the “State of Lean Healthcare” in 2016 (as much as one can generalize). Two of those conversations about the book and Lean healthcare will released as podcast episodes through the Gemba Academy Podcast and the […]

Key Tweets from @MarkGraban – Week of May 30, 2016: Lean Hospitals, Why TQM (& Lean) Fails

Key Tweets from @MarkGraban – Week of May 30, 2016: Lean Hospitals, Why TQM (& Lean) Fails

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

What These Nurses Had to Say About “Lean Hospitals”; Free Gift with Pre-Order

What These Nurses Had to Say About “Lean Hospitals”; Free Gift with Pre-Order

I recently learned that a company called Anderson Continuing Education offers continuing education (CE) credits for nurses related to my book Lean Hospitals. See their page for my book. I am still trying to learn more, but they will sell the book or, if you already own the book, you can just buy a quiz (that can […]

Lean Hospitals: Thoughts from a Health System C.O.O. on Lean, Purpose, and Safety

Lean Hospitals: Thoughts from a Health System C.O.O. on Lean, Purpose, and Safety

In the previous editions of my book Lean Hospitals, I’ve included case examples from Avera McKennan Hospital and Avera Health. Fred Slunecka is the former president of Avera McKennan and he is now chief operating officer for the Avera system. I talked with Fred again for the updated and revised third edition (available for pre-order now, shipping […]

Free  Chapter – Upcoming 3rd Edition of “#Lean Hospitals”

Free Chapter – Upcoming 3rd Edition of “#Lean Hospitals”

The revised, updated, and expanded third edition of my book Lean Hospitals has been sent to the printer and copies should start shipping by mid June. I’m happy to now be offering a free PDF of the revised first chapter. You can click here to download the PDF (newsletter registration required): read more

#Lean: The Toyota Production System is Mainly About the Philosophy

#Lean: The Toyota Production System is Mainly About the Philosophy

Things are coming along with the 3rd revised edition of my book Lean Hospitals. There’s a lot of “batch and queue” processing (and delays) in the publishing value stream. A few weeks back, the publisher threw the “first pages” over the proverbial wall to me. These are the first typeset pages in PDF form that have […]

By February 24, 2016 12 Comments Read More →
Where Do Hospitals Get the Idea that Lean is Only About Cost Reduction?

Where Do Hospitals Get the Idea that Lean is Only About Cost Reduction?

It’s very frustrating when I hear people in healthcare complain that their hospital or health system has equated Lean with cost savings — only focusing on cost reduction or primarily focusing on it…

By January 12, 2016 21 Comments Read More →
Updating a Vision, Again, for Lean Hospitals (or Lean Health Systems)

Updating a Vision, Again, for Lean Hospitals (or Lean Health Systems)

Back in 2011, I asked for and received some great input from readers about updating a chapter for the second edition of my book Lean Hospitals on “A Vision for Lean Hospitals.” A lot has changed in the healthcare environment over four years (as has our understanding of Lean, both generally speaking and in healthcare). So it’s […]

By September 1, 2015 2 Comments Read More →
I Wish I Could Say I Intentionally Made This Mistake to Illustrate a Point

I Wish I Could Say I Intentionally Made This Mistake to Illustrate a Point

As I mentioned on Monday, I’m working on a 3rd revised edition of my book Lean Hospitals. Traditional book publishing is a funny (and sometimes frustrating) value stream, in a lot of ways. There are many batches and many queues along the way… one of the reasons it takes so long to transform a Word .DOC manuscript […]

By August 26, 2015 3 Comments Read More →
Updating “Lean Hospitals” and a New eBook, “Practicing Lean”

Updating “Lean Hospitals” and a New eBook, “Practicing Lean”

Hopefully you’re aware of my book Lean Hospitals. It was first published in 2008 and I was able to do a second, revised edition that was released in 2011. Traditional book publishing doesn’t really allow any sense of continuous improvement, other than maybe fixing a spelling error in a new printing of an edition. So, changes […]

Lean Post: Standardization is a Countermeasure, Not a Goal

Lean Post: Standardization is a Countermeasure, Not a Goal

Today’s post is being hosted by the Lean Enterprise Institute and their “Lean Post” blog… click on the headline below or the image to read: “Standardization is a Countermeasure, Never the Goal“ It’s a post that encourages people to “ask why” when thinking about standardized work, 5S, and other Lean practices. Instead of thinking “what […]

“You get what you expect and you deserve what you tolerate.”

“You get what you expect and you deserve what you tolerate.”

Along my Lean journey, I learned an expression about the role of leaders and I shared this in my first book Lean Hospitals. Last year, this phrase somehow “went viral” via Twitter when Tariq Trotter, aka @BlackThought, (co-founder of hip-hop “neo-soul” band The Roots) tweeted the phrase with attribution to me (which isn’t quite correct because […]

By February 10, 2014 8 Comments Read More →
Back from Vacation; Chinese Translation; Champagne Gemba Time

Back from Vacation; Chinese Translation; Champagne Gemba Time

I’m back from vacation and, as with any good vacation, I’m trying to get back into the swing of things with work and the blog. Thanks again to all of my great guest bloggers from the past two weeks. One thing that was waiting for us when my wife and I returned was the Chinese […]

By October 15, 2012 0 Comments Read More →
ASQ Influential Voices: Happy Quality Professionals?

ASQ Influential Voices: Happy Quality Professionals?

In this month’s installment of the “ASQ Influential Voices” blog series, ASQ President Paul Borawski asked, “Are Quality Professionals Happy On the Job?,” citing a study published in  Forbes Magazine that named software quality assurance engineer as the “happiest job” in the U.S.. read more

Reader & Book Reviewer Question: The Business Case for Lean Healthcare?

Reader & Book Reviewer Question: The Business Case for Lean Healthcare?

Dr. Jaap van Ede, a Dutch journalist and researcher on business improvement methods (such as Lean, Six Sigma, TOC, QRM, and TPM), has posted a summary and review of my book Lean Hospitals. The review is titled “A well-balanced introduction to Lean in hospitals.” His summary can be viewed at left (click for a larger […]

By February 8, 2012 5 Comments Read More →