Tag: Leadership

Operational Excellence Mixtape: Best of 2019 – Mixtape A-Side

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Hi All - Summer in Manitoba requires part-time work, as the precious weeks of glorious weather need to be savoured and stored up for...

Leadership as Defined and Depicted so Well by a Normandy War...

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Regular readers will realize I've been away from the blog a lot this month. I was fortunate to get away for two weeks of...

Embracing and Helping Surgeons Accept Change — Instead of Blaming &...

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Here is an article that caught my eye recently, from HBR: "How One Health System Overcame Resistance to a Surgical Checklist" Seeing the word "resistance" always...

Operational Excellence Mixtape: July 5, 2019

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Healthcare - Creating Value for Patients Imagine a healthcare system that responds to each patient's circumstances and preferences in real-time.  Real-time measurement of a patient's...

Applying Lean and Kaizen at Chick-fil-A with David B. Reid, P.E....

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Joining me for Episode #344 is David Reid, a mechanical engineer whose career has taken him from improvement work at Michelin Tire, to being...

Operational Excellence Mixtape: June 21, 2019

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Healthcare - Creating Value for Patients Many healthcare providers are driven by a deep commitment to the mission of healthcare.  Some refer to it as...

Bob Lutz on Tesla, Threats, & Communication About Quality – and...

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Hat tip to Stan Feingold from StoreSMART (a Lean Blog sponsor) for sending me this article: Bob Lutz Talks Panel Gaps, Tesla, and Why Every...

Operational Excellence Mixtape: June 7, 2019

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Healthcare - Creating Value for Patients Healthcare innovation is prone to continuous pilots of improvements that are already proven and a half-hearted embrace of meaningful change.  Sachin Jain,...

The One Where I was Interviewed on a Detroit Radio Station

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I was invited to be a guest on a Detroit radio talk show that's hosted by Dr. Paul Reeves, a show called "Dr. Paul's...

Operational Excellence Mixtape: May 24, 2019

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Healthcare - Creating Value for Patients Compelling people with evidence or demanding compliance does very little to drive adoption of new practices - handing out...

Podcast #342 – Adam Ward on Lean Design in Healthcare

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My guest for Episode #342 of the podcast is Adam Ward, the author of Lean Design in Healthcare: A Journey to Improve Quality and...

Podcast #341 – Dr. Rob Hackett (@patientsafe3) on #TheatreCapChallenge &...

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My guest for Episode #341 of the podcast is Dr. Rob Hackett, an anaesthesiologist in Sydney, Australia. Rob has become known around the world...