Tag: Leadership

General Jim Mattis on Leadership, Mistakes, and Defining Problems

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General Jim Mattis has been making the rounds to talk about his new book that is out today: Call Sign Chaos: Learning to Lead. "Learning...

Operational Excellence Mixtape: August 30, 2019

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Healthcare - Creating Value for Patients The last place I want to receive care is the hospital.  There are innumerable advantages to being treated in...

Podcast #346 — Mark Ryan, Transformation, Kaizen, and Management at Franciscan...

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Joining me for Episode 346 of the podcast is Mark Ryan, a Transformation Coach and Lean Six Sigma Black Belt at Franciscan Health. Mark will...

Operational Excellence Mixtape: August 16, 2019

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Healthcare - Creating Value for Patients An experienced doctor in Toronto caused harm, operated without consent, and intimidated staff for years.  A disturbing but unsurprising...

Episode #6 of the “Lean Whiskey” Podcast: Speyside Scotch, Remembering Lee...

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After the last episode with guest host Paul Critchley, I'm once again joined by Jamie Flinchbaugh for another "Lean Whiskey" podcast. In Episode 6 of...

Webinar Preview: Burn Your Ships! (And Full Webinar Recording)

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Recently, KaiNexus and I hosted another webinar in our free series and I hope you were able to join us. Taryn Davis, of the firm...

Operational Excellence Mixtape: August 2, 2019

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Healthcare - Creating Value for Patients In 2008, I worked at a hospital when, during an Executive meeting, an Executive suggested that patients are sometimes harmed...

Operational Excellence Mixtape: Best of 2019 – Mixtape A-Side

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Hi All - Summer in Manitoba requires part-time work, as the precious weeks of glorious weather need to be savoured and stored up for...

Leadership as Defined and Depicted so Well by a Normandy War...

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Regular readers will realize I've been away from the blog a lot this month. I was fortunate to get away for two weeks of...

Embracing and Helping Surgeons Accept Change — Instead of Blaming &...

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Here is an article that caught my eye recently, from HBR: "How One Health System Overcame Resistance to a Surgical Checklist" Seeing the word "resistance" always...

Operational Excellence Mixtape: July 5, 2019

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Healthcare - Creating Value for Patients Imagine a healthcare system that responds to each patient's circumstances and preferences in real-time.  Real-time measurement of a patient's...

Applying Lean and Kaizen at Chick-fil-A with David B. Reid, P.E....

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Joining me for Episode #344 is David Reid, a mechanical engineer whose career has taken him from improvement work at Michelin Tire, to being...