Tag: Leadership

Kim Hollon is CEO and President at Signature Healthcare. I don't know him well, but I've heard a lot of great things about him...

Healthcare - Creating Value for Patients Does Lean "work" in hospitals in the US?  Sort of, according to the Journal of Healthcare Management.  There is evidence...

My guest for Episode #353 of the podcast is somebody whose work I've appreciated for a long time -- Quint Studer. I was first...

Children's Hospital of Philadelphia (CHOP) is the oldest children's hospitals in the United States. I don't think I've ever been there, but I remember...

Healthcare - Creating Value for Patients "Imagine walking into a restaurant and being seated. Sometime after your meal, you receive the check and find an...

My guest today is Tim Turner, who joined us previously in 2010 for episode #90. Tim was the lead author for a book called One...

Healthcare - Creating Value for Patients If you set a target without providing a clear path on how you want it achieved, and then punish staff when they fail...

I got back Sunday morning from my first trip to Brazil. I had a great time last week as a guest of a company...

Healthcare - Creating Value for Patients Transformation and quality improvement is rarely sustained without changing management behaviours and management systems. John Toussaint writes about the challenges...

On October 15th, I hosted the latest in our KaiNexus Continuous Improvement Webinar series. I'm really happy that the presenter was Paul Wainright, as...

Last week was our fifth annual KaiNexus User Conference (or "KaiNexicon" as we now call it). One of our keynote speakers was Jess Orr, a...

Healthcare - Creating Value for Patients Globally, at least 5 patients die every minute due to unsafe care.  For Patient Safety Week, the World Health Organization...