Tag: Leadership

Podcast #246 – Steve Montague, #Lean, Checklists & #PatientSafety

Podcast #246 – Steve Montague, #Lean, Checklists & #PatientSafety

Episode #246 is my second episode in recognition of Patient Safety Awareness Week. My guest is Steve Montague, who talked about Lean and Crew Resource Management with me in episode #195 in 2014. He’s a retired Navy fighter pilot, a commercial pilot, and a consultant for hospitals and health systems… and a fellow Texan and a […]

There’s a Yuuuge Problem with Donald Trump’s Outdated Definition of Leadership

There’s a Yuuuge Problem with Donald Trump’s Outdated Definition of Leadership

I generally avoid politics here on the blog… In October, I broached the subject when I blogged about a company that uses Lean principles to make Donald Trump hats in New Jersey (and interviewed the owner of the company), but that was during a time when Trump seemed like a novelty or fringe candidate. It might […]

Recorded Webinar with Jacob Stoller: “3 Primary Assumptions of Successful #Lean Leaders”

Recorded Webinar with Jacob Stoller: “3 Primary Assumptions of Successful #Lean Leaders”

Last year, you might have heard my podcast episode with author Jacob Stoller, talking about his book The Lean CEO. Coming up on March 15, I’m happy to be hosting a KaiNexus webinar with him, where Stoller will be presenting about “The 3 Primary Assumptions of Successful #Lean Leaders.” read more

Podcast #243 – Michael Bungay Stanier, “The Coaching Habit”

Podcast #243 – Michael Bungay Stanier, “The Coaching Habit”

My guest for Episode #243, Michael Bungay Stanier, takes us a bit outside of the Lean realm… but that’s good. Our topic today, which ties in very nicely to Lean and Kaizen (as you’ll hear in our conversation) is coaching. His most recent book is titled The Coaching Habit: Say Less, Ask More & Change the […]

By February 29, 2016 3 Comments Read More →
What We Can Learn About Teamwork and Culture from the San Antonio Spurs

What We Can Learn About Teamwork and Culture from the San Antonio Spurs

After living in San Antonio for almost four years, my wife and I will finally be settled into the DFW area by the end of March. There’s a lot we will miss about San Antonio and that includes the San Antonio Spurs. Even if you’re not into the NBA, it’s basically a civic obligation to […]

By February 26, 2016 1 Comments Read More →
#Lean Would Be a Solution for What These Nurses Complain About

#Lean Would Be a Solution for What These Nurses Complain About

In my time working with hospitals, I’ve always been very sympathetic to front-line nurses (and other staff). They are far too often overburdened and undersupported. Work is often more difficult than it needs to be — too much hassle and not enough time with patients. Nurses are forced to jump through hoops, fighting through bad […]

By February 22, 2016 5 Comments Read More →
Don’t Blame the Non Buyer for Not Buying Into Your Change or Your Idea

Don’t Blame the Non Buyer for Not Buying Into Your Change or Your Idea

Tuesday, Dr. Greg Jacobson and I did a webinar together titled “How to Get Buy In for Improvement.” When we ask people, “What are your biggest barriers to improvement?” the answer we get most often is “lack of buy in.” As we say in the webinar, “lack of buy in” is really a symptom of […]

By February 17, 2016 2 Comments Read More →
Guest Post: Steven Leuschel on Lean Healthcare Huddles

Guest Post: Steven Leuschel on Lean Healthcare Huddles

Mark’s Note: Today’s post is an excerpt, used with permission, from a new book by Steven Leuschel titled “Lean Culture Change,” with an introduction by Rodger Lewis, a former Toyota executive at the Georgetown, Kentucky plant. I’ve also recently recorded a podcast with Steven, which will be published in February. read more

By January 28, 2016 2 Comments Read More →
“Never Tell a Man What to Do…” — So, Here’s What You Should Do Instead

“Never Tell a Man What to Do…” — So, Here’s What You Should Do Instead

At KaiNexus, we love our customers and we’re constantly impressed by what they’re saying and, more importantly,what they’re doing and accomplishing. We recently published a video on our YouTube Channel with Matthew Cannistraro from Harrington Air Systems. He has a lot to say about improvement, but I love this expression that he passes along from his grandfather […]

By January 25, 2016 1 Comments Read More →
Cleveland Clinic Improvement Model, Part 1: Alignment & Visual Management

Cleveland Clinic Improvement Model, Part 1: Alignment & Visual Management

Back in November, I had a chance to meet Nate Hurle, from Cleveland Clinic, as he was giving a presentation about their work with Lean and continuous improvement. As we chatted, I mentioned that I’d be in Ohio in early December, as I was going to visit my grandfather who lives in northeastern Ohio (he’s […]

By January 19, 2016 9 Comments Read More →
Podcast #238 – Kevin Cahill, on his Grandfather, W. Edwards Deming

Podcast #238 – Kevin Cahill, on his Grandfather, W. Edwards Deming

Episode #238 is a conversation with somebody I’ve wanted to talk with for a long time, Kevin Cahill. He is the executive director of the W. Edwards Deming Institute. He’s also a grandson of Dr. Deming! …

By January 11, 2016 2 Comments Read More →
More Notes on Dr. Deming & “If Japan Can, Why Can’t We?” (Part 3)

More Notes on Dr. Deming & “If Japan Can, Why Can’t We?” (Part 3)

Hopefully you’ve already seen the famed 1980 NBC documentary “If Japan Can, Why Can’t We?” that featured Dr. W. Edwards Deming. I posted a link to the video and some notes on Part 1 of the broadcast. Today, I’d like to blog about Part 3 of the program…

By January 6, 2016 3 Comments Read More →
“Practicing Lean” Chapter 6 Excerpt: Trust… A Five Letter Word

“Practicing Lean” Chapter 6 Excerpt: Trust… A Five Letter Word

n the spirit of “Lean publishing,” the book Practicing Lean has another new incrementally-added chapter. The latest excellent contribution comes from Jamie Parker, writing about lessons learned in large commercial printing operations… lessons that can be applied anywhere…

By December 15, 2015 0 Comments Read More →
Lean Leadership and Progress at Mary Greeley Medical Center [Webinar Recording]

Lean Leadership and Progress at Mary Greeley Medical Center [Webinar Recording]

Free webinar tomorrow… One of our customers that has made great strides with daily continuous improvement throughout their hospital in the past year is Mary Greeley Medical Center (MGMC) in Ames, Iowa…

By December 9, 2015 0 Comments Read More →
Podcast #235 – Sam MacPherson, The Green Beret Way to the Toyota Way & Lean Leadership

Podcast #235 – Sam MacPherson, The Green Beret Way to the Toyota Way & Lean Leadership

Today’s guest is Sam MacPherson (@LeanLeaderWay), the co-founder of the Lean Leadership Academy and the founder of The Summit on Lean Leadership, a partnership with Lean Frontiers…

By December 7, 2015 0 Comments Read More →
My First Live Podcast – Today with Sam MacPherson on Lean Leadership

My First Live Podcast – Today with Sam MacPherson on Lean Leadership

If you’ve been a listener of my LeanBlog Podcast series, you might know that I normally record conversations and then publish them into the podcast feed. Today, I’m going to do my first live broadcast of a podcast discussion via the “Blab.im” streaming platform. My guest is going to be Sam MacPherson…

By December 4, 2015 1 Comments Read More →
Like Lean: An NFL Head Coach Gets Out of His Office, Listens, Learns

Like Lean: An NFL Head Coach Gets Out of His Office, Listens, Learns

…this WSJ article caught my attention: “The Coach Who Won’t Leave the Locker Room.” The sub headline is “Why Carolina Panthers’ Ron Rivera has become obsessed with integrating himself into his players’ personal workspace.” An NFL coach is at “the gemba” during a game, of course…

By October 15, 2015 0 Comments Read More →
Going Cheap Vs. Leading and Being Lean

Going Cheap Vs. Leading and Being Lean

I’ve worked with a lot of companies whose primary operational strategy boils down to “cut costs”. Others on Mark’s blog have written about the many unintended consequences of cutting costs as a myopic strategy. But I’d like to share a trend among small manufacturers I’ve seen…