Tag: Leadership

Operational Excellence Mixtape: July 17, 2020

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Thanks as always to Ryan McCormick for this... Healthcare - Creating Value for Patients Virginia Mason's 20 year pursuit of measurably better value for patients is...

Operational Excellence Mixtape: July 3, 2020

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Thanks as always to Ryan McCormick for this... Healthcare - Creating Value for Patients Health Care Workers Protect Us. It's Time To Protect Them.  Great article...

Great Piece: “Health Care Workers Protect Us. It’s Time to Protect...

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Today, I wanted to share an excellent article written by Dr. John Toussaint (of Catalysis) and Ken Segel (of Value Capture): Ken and John were...

Operational Excellence Mixtape: Best of First Half 2020

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Thanks as always to Ryan McCormick for this... Summer is approaching which means it's time to review the 10 most popular mixtape links of 2020...

Podcast #373 — Prof. Peter Hines on “Staying Lean”

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Joining me today for Episode #373 of the podcast is Professor Peter Hines, author of many books including Staying Lean: Thriving, Not Just Surviving. Peter...

Reflections on Respect and Countermeasures — In Workplaces and Society

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The past few months have been an anxious and contemplative time. I've been worried about the coronavirus / Covid-19 and the possible impact on...

Operational Excellence Mixtape: June 5, 2020

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Thanks as always to Ryan McCormick for this... Healthcare - Creating Value for Patients Electronic Health Records and Computerized Physician Order Entry were going to reduce...

Operational Excellence Mixtape: May 22, 2020

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Thanks as always to Ryan McCormick for this... Healthcare - Creating Value for Patients Customer Experience practices are being more widely adopted in healthcare.  Patient satisfaction surveys...

Operational Excellence Mixtape: May 8, 2020

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Thanks as always to Ryan McCormick for this... Healthcare - Creating Value for Patients Lean is being blamed for exacerbating pandemic responses due to a lack of capacity...

Podcast #369 — Rachel Mandel, MD MHA, on Lean in the...

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Joining me again for Episode #369 of the podcast is Dr. Rachel Mandel, a self-described "healthcare whisperer" and Washington D.C.-based consultant for healthcare organizations....

Podcast #367 — Rachel Mandel, MD MHA, on Lean for Physicians...

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Joining me for Episode #367 of the podcast is Dr. Rachel Mandel, a self-described "healthcare whisperer" and Washington D.C.-based consultant for healthcare organizations. She...

Operational Excellence Mixtape: April 24, 2020

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Thanks as always to Ryan McCormick for this... Healthcare - Creating Value for Patients Paul O'Neill was a pioneer in establishing an all-encompassing pursuit of safety...