Tag: Layoffs

Examples of Corporate Speak Masking Reality in Banking and Healthcare

Examples of Corporate Speak Masking Reality in Banking and Healthcare

I get annoyed by corporate euphemisms, such as referring to pe0ple as “resources,” the term “right-sizing” for layoffs, and the type of jargon and babble parodied in the Weird Al song “Mission Statement.” Using unclear language can intentionally mask and hide reality, or sometimes it’s just another form of incompetence. read more

By December 2, 2016 1 Comments Read More →
#TBT: Posts from Julys Past

#TBT: Posts from Julys Past

I’m going to be away from the blog (and Twitter) through July 13, but here are some blog posts from Julys of years past. 2015: See How a British Psychiatrist is Using LEGO Videos to Explain Lean Healthcare 2014: Weird Al’s Hilarious “Mission Statement” Song & Video Mocks Corporate Buzzwords read more

If Your Hospital Wants to “Implement #Lean,” You Need to Learn This Lesson from Toyota

If Your Hospital Wants to “Implement #Lean,” You Need to Learn This Lesson from Toyota

I’ve written before about the subject of hospitals “flexing” nurses and employees. I’ve criticized flexing (or the practice of sending employees home early because patient census is low) and I’ve pointed out that it’s not keeping with “Lean” principles to “save money” by sending people home early.

#TBT: Looking Back at Taiichi Ohno’s Book: Lean, Layoffs, Henry Ford, and More

#TBT: Looking Back at Taiichi Ohno’s Book: Lean, Layoffs, Henry Ford, and More

Thanks to my Amazon Kindle app on my iPad, I get to carry much of my book collection with me. Sometimes, while on the road, I end up eating dinner alone with my iPad. Recently, I was in a Japanese restaurant and decided to revisit parts of Taiichi Ohno’s classic book Toyota Production System: Beyond Large-Scale […]

#Lean Would Be a Solution for What These Nurses Complain About

#Lean Would Be a Solution for What These Nurses Complain About

In my time working with hospitals, I’ve always been very sympathetic to front-line nurses (and other staff). They are far too often overburdened and undersupported. Work is often more difficult than it needs to be — too much hassle and not enough time with patients. Nurses are forced to jump through hoops, fighting through bad […]

By February 22, 2016 5 Comments Read More →
Is This The One Question That Determines If You’re Truly a Lean-Thinking Hospital?

Is This The One Question That Determines If You’re Truly a Lean-Thinking Hospital?

I get asked a lot, “How do you know if a hospital is truly ‘Lean?’” Nobody is ever perfect or “fully Lean,” but you could ask, “How do you know if somebody is on a legitimate Lean transformation journey?” If you could only ask one question…

By February 3, 2016 8 Comments Read More →
Key Tweets from @MarkGraban – Week of October 12, 2015: Toyota, Twitter, and Respect

Key Tweets from @MarkGraban – Week of October 12, 2015: Toyota, Twitter, and Respect

Here’s the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation…

By October 18, 2015 0 Comments Read More →
Lean: Hit or Myth? Layoffs, Patient-Centered Care, and More

Lean: Hit or Myth? Layoffs, Patient-Centered Care, and More

It’s not uncommon to hear statements thrown around about Lean that are more of a myth than anything resembling reality. I remember the time a professor told a group that if Toyota ran a health clinic, a buzzer would go off at the end of the planned appointment time and the patient would be kicked […]

Why is Today “#WorldNoResourcesDay” and Why Do Words Matter?

Why is Today “#WorldNoResourcesDay” and Why Do Words Matter?

I learned about this the other today via Twitter (hat tip to @agile_memes), but today is “World No Resources Day” (see hashtag #WorldNoResourcesDay). See the small website at http://worldnoresourcesday.com/ and their thoughts on “why should I join in?” I’m not sure who is behind this. It’s probably not some Communist May Day thing. Maybe it is. Even if it […]

The Scripps Health CEO is Right About No-Layoffs Policies

The Scripps Health CEO is Right About No-Layoffs Policies

In manufacturing, the term Lean has far too often been synonymous with layoffs. Doing so is more L.A.M.E. than Lean. People get anxious and throw around an acronym LEAN – Less Employees Are Needed. Ironically, Toyota (the inspiration or model for Lean) doesn’t rely on layoffs as a form of cost cutting the way GM and the […]

Key Tweets from @MarkGraban – Week of April 13, 2015

Key Tweets from @MarkGraban – Week of April 13, 2015

Three things are inevitable these days… death, taxes… and tweets. Here’s the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. read more

10 Ways That Lean Concepts Respect & Support Healthcare Staff

10 Ways That Lean Concepts Respect & Support Healthcare Staff

Lean provides a philosophy and a management model that should be nothing but good for staff and patients. The idea of “respect for people” might sound nice in principle, but what does it mean in a practical sense…

Reflections on Almost 10 Years in Lean Healthcare

Reflections on Almost 10 Years in Lean Healthcare

I often get asked, “How did you get into healthcare?” I was working on a chapter for a Lean healthcare compilation book that’s being published in Holland and I wrote the following material that wasn’t the right fit for that chapter, but I wanted to share below: It has now been just about ten years […]

By September 15, 2014 6 Comments Read More →
It’s Easy to See Why Labor Would be Upset with This Hospital CEO

It’s Easy to See Why Labor Would be Upset with This Hospital CEO

Monday is Labor Day, a holiday here in the United States. Some nursing unions support Lean in healthcare, while others are in opposition. My stance is been that the unions should love Lean (since it  improves the workplace for their members), but they are right to criticize practices like layoffs and other things that aren’t really […]

By August 29, 2014 5 Comments Read More →
My Thoughts on “10 Ideas That Hospital and Health System CEOs Need to Ditch,” Including Blame

My Thoughts on “10 Ideas That Hospital and Health System CEOs Need to Ditch,” Including Blame

I saw this piece by Bob Herman at Becker’s Hospital Review and ended up writing a blog post here instead of writing a long comment there. The piece is: 10 Ideas That Hospital and Health System CEOs Need to Ditch I was happy to see ThedaCare’s CEO Dr. Dean Gruner quoted – listen to my podcasts […]

Live Blogging Day 1: Lean Healthcare Transformation Summit 2014

Live Blogging Day 1: Lean Healthcare Transformation Summit 2014

Today is the first day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with hashtag #HCSummit14 to see my tweets and thoughts from others. I will be adding updates to this post during the day, as well. These are not meant to be complete notes or a transcript… but quotable and interesting thoughts or comments […]

#Lean *IS* about Doing More with Less, But Be Careful Saying That

#Lean *IS* about Doing More with Less, But Be Careful Saying That

It’s often said that Lean is about “doing more with less.” Historically, and practically speaking, it’s true. But, it’s a phrase that we should be careful about, for a number of reasons. Looking back at the origins of the term “Lean” as “Lean Production” 25 years ago (read more here). Generally speaking, the term “lean” […]

AME Spring Conference: Art Byrne

AME Spring Conference: Art Byrne

Like yesterday’s “live blog” post about the Autoliv talk, I also wrote this post as Art Byrne talked, but held it for publication today. He is author of the book The Lean Turnaround: How Business Leaders Use Lean Principles to Create Value and Transform Their Company  and was my guest for episode #158 of my […]