Tag: Kaizen

#Lean Would Be a Solution for What These Nurses Complain About

#Lean Would Be a Solution for What These Nurses Complain About

In my time working with hospitals, I’ve always been very sympathetic to front-line nurses (and other staff). They are far too often overburdened and undersupported. Work is often more difficult than it needs to be — too much hassle and not enough time with patients. Nurses are forced to jump through hoops, fighting through bad […]

By February 22, 2016 5 Comments Read More →
Key Tweets from @MarkGraban – Week of February 15, 2016: SHS, 5S, J&J, Kaizen

Key Tweets from @MarkGraban – Week of February 15, 2016: SHS, 5S, J&J, Kaizen

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. This past week, I attended the Society for Health Systems (SHS) conference, where […]

By February 19, 2016 0 Comments Read More →
Some of My Recent KaiNexus Blog Posts: Toyota vs. Google, Kaizen, & Visual Management

Some of My Recent KaiNexus Blog Posts: Toyota vs. Google, Kaizen, & Visual Management

In addition to my blogging here, I write occasionally for our blog over at KaiNexus.com, where we have multiple contributors. I also do monthly webinars and the next one is on February 16, where Dr. Greg Jacobson and will talk about gaining “buy in” for improvement. It’s free… I hope you’ll join us (to watch live or […]

By February 8, 2016 0 Comments Read More →
Toyota’s Japan Shutdown & Lessons for Hospitals (and Others)

Toyota’s Japan Shutdown & Lessons for Hospitals (and Others)

I wrote a new piece for LinkedIn that I hope would be of interest to you even if you’re in healthcare. Why? It’s a story about what an organization does when you don’t have enough (or any) direct work for your front-line staff to do. Toyota would continue paying employees and would put them to…

By February 5, 2016 0 Comments Read More →
HBR Article on Avoiding the Futility of Suggestion Systems

HBR Article on Avoiding the Futility of Suggestion Systems

Burris has a new article on the Harvard Business Review website: “Employee Suggestion Schemes Don’t Have to Be Exercises in Futility” In my own work and travels, it’s hard to find anybody who has good things to say about suggestion boxes…

By January 27, 2016 1 Comments Read More →
“Never Tell a Man What to Do…” — So, Here’s What You Should Do Instead

“Never Tell a Man What to Do…” — So, Here’s What You Should Do Instead

At KaiNexus, we love our customers and we’re constantly impressed by what they’re saying and, more importantly,what they’re doing and accomplishing. We recently published a video on our YouTube Channel with Matthew Cannistraro from Harrington Air Systems. He has a lot to say about improvement, but I love this expression that he passes along from his grandfather […]

By January 25, 2016 1 Comments Read More →
Cleveland Clinic Improvement Model, Part 1: Alignment & Visual Management

Cleveland Clinic Improvement Model, Part 1: Alignment & Visual Management

Back in November, I had a chance to meet Nate Hurle, from Cleveland Clinic, as he was giving a presentation about their work with Lean and continuous improvement. As we chatted, I mentioned that I’d be in Ohio in early December, as I was going to visit my grandfather who lives in northeastern Ohio (he’s […]

By January 19, 2016 9 Comments Read More →
“Practicing Lean” Excerpt from a New Chapter – Bob Rush from Tesla Motors

“Practicing Lean” Excerpt from a New Chapter – Bob Rush from Tesla Motors

Chapter 8 is written by Bob Rush, who currently works as a Lean Manufacturing Group Leader at Tesla Motors. Tesla, of course, is in the building that was the former NUMMI factory…

By January 15, 2016 1 Comments Read More →
Doctors Bash “Taylorism” and “Toyota Lean” in the New England Journal of Medicine

Doctors Bash “Taylorism” and “Toyota Lean” in the New England Journal of Medicine

In the article posted today, Pamela Hartzband, M.D., and Jerome Groopman, M.D. (the later the author of the popular book How Doctors Think), rant about all sorts of things… some of which have nothing to do with Lean…

By January 13, 2016 58 Comments Read More →
Wise Words from Mark Twain on Continuous Improvement and Perfection

Wise Words from Mark Twain on Continuous Improvement and Perfection

A hat tip goes to Brian Buck for sharing this quote via email recently. Samuel Clemens, aka Mark Twain, was a pithy and wise man. I didn’t remember this quote, but it is attributed to him. It’s very appropriate for the type of work we do…

By January 13, 2016 0 Comments Read More →
Recording: Free Webinar with Jon Miller on “Practical Problem Solving”

Recording: Free Webinar with Jon Miller on “Practical Problem Solving”

On Tuesday, I hosted, via KaiNexus, a webinar with Jon Miller on the important topic of “Practical Problem Solving,” a structured 8-step method for solving problems. I wrote a blog post about this for the KaiNexus blog, previewing the webinar and summarizing the steps of the PPS method: read more

By January 8, 2016 0 Comments Read More →
More Notes on Dr. Deming & “If Japan Can, Why Can’t We?” (Part 3)

More Notes on Dr. Deming & “If Japan Can, Why Can’t We?” (Part 3)

Hopefully you’ve already seen the famed 1980 NBC documentary “If Japan Can, Why Can’t We?” that featured Dr. W. Edwards Deming. I posted a link to the video and some notes on Part 1 of the broadcast. Today, I’d like to blog about Part 3 of the program…

By January 6, 2016 3 Comments Read More →
My Post for @KaiNexus: Webinar Highlights from @MaryGreeley Medical Center

My Post for @KaiNexus: Webinar Highlights from @MaryGreeley Medical Center

Yesterday, I had a post published over on the KaiNexus blog: Webinar Highlights: See How These Two Elements Spread Improvement I shared some highlights from an outstanding webinar that was presented by two improvement leaders from Mary Greeley Medical Center, in Ames, Iowa. They talk about their different modes of improvement, how they’ve gotten senior […]

By December 29, 2015 0 Comments Read More →
Lean Leadership and Progress at Mary Greeley Medical Center [Webinar Recording]

Lean Leadership and Progress at Mary Greeley Medical Center [Webinar Recording]

Free webinar tomorrow… One of our customers that has made great strides with daily continuous improvement throughout their hospital in the past year is Mary Greeley Medical Center (MGMC) in Ames, Iowa…

By December 9, 2015 0 Comments Read More →
MDs Can Earn a CME Credit from AMA, Learning about Lean

MDs Can Earn a CME Credit from AMA, Learning about Lean

Today, I’m sharing a link to some free “Lean 101” material that the AMA has created for physicians. I’m not sure when this initiative launched, but I just learned about it… the AMA is offering some online education about Lean in healthcare…

By December 8, 2015 0 Comments Read More →
You Got Them to Do What? Getting a Hospital to Dedicate 16 Weeks of Staff Time to Lean

You Got Them to Do What? Getting a Hospital to Dedicate 16 Weeks of Staff Time to Lean

How many times do we hear people say things like “We don’t have time for Lean” or “We don’t have time for Kaizen“? It happens a lot, right? As I’ve said before (and this video) a “lack of time” is a problem to solve…

By November 30, 2015 1 Comments Read More →
It’s Not the Worker’s Fault – in 1980 or Today (Part 1 of “If Japan Can, Why Can’t We?”)

It’s Not the Worker’s Fault – in 1980 or Today (Part 1 of “If Japan Can, Why Can’t We?”)

Recently, I shared the famed 1980 NBC documentary, “If Japan Can, Why Can’t We?” that essentially introduced W. Edwards Deming to a mainstream Western business audience. Today, I’m going to share some highlights and thoughts from Part 1 the program (which runs 76 minutes in its entirety). read more

By November 27, 2015 0 Comments Read More →
Key Tweets from @MarkGraban – Week of November 16, 2015: #LeanStartup Conference, #Deming & More

Key Tweets from @MarkGraban – Week of November 16, 2015: #LeanStartup Conference, #Deming & More

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation.

By November 21, 2015 0 Comments Read More →