web analytics

Tag: Kaizen

Continuously Improving our KaiNexus Continuous Improvement Webinars

Continuously Improving our KaiNexus Continuous Improvement Webinars

For the past few years, Dr. Greg Jacobson and I have worked closely together to create and deliver our continuous improvement webinars. We try to share content that is useful to customers and others who are interested in improvement and the webinars also give us an opportunity to practice what we preach – and what […]

Dilbert’s Colleague “Jeff’ and “That Will Never Work”

Dilbert’s Colleague “Jeff’ and “That Will Never Work”

The Dilbert strip from June 18 features a (new?) colleague of Dilbert’s… a guy named Jeff. In the first panel, Jeff shows himself to be a Negative Nelly: The practice of Kaizen requires a certain positivity. Instead of pointing out “here’s why that won’t work,” we need to focus more on asking “how do we make […]

My Thoughts on “10 Ideas That Hospital and Health System CEOs Need to Ditch,” Including Blame

My Thoughts on “10 Ideas That Hospital and Health System CEOs Need to Ditch,” Including Blame

I saw this piece by Bob Herman at Becker’s Hospital Review and ended up writing a blog post here instead of writing a long comment there. The piece is: 10 Ideas That Hospital and Health System CEOs Need to Ditch I was happy to see ThedaCare’s CEO Dr. Dean Gruner quoted – listen to my podcasts […]

Why Isn’t the “Idea Driven Organization” More Common?

Why Isn’t the “Idea Driven Organization” More Common?

Mark’s Note: This is a guest post from an old friend of the blog, Mark Edmondson. See his older guest posts from years back. He originally posted this on the AME website and he agreed to have me re-post it. Alan Robinson and Dean Schroeder, the authors of the Lean classic Ideas Are Free: How the […]

Lean Healthcare Study Tour – Join Me in November 2014

Lean Healthcare Study Tour – Join Me in November 2014

You might remember that I partnered with Kaizen Institute about two years ago to do their first “Lean Healthcare Study Tour” to Japan. I blogged a bit about the last trip last week. It was a great learning experience, as a group of healthcare leaders and Lean practitioners from around the world spent a week […]

My Personal Kaizen on Scheduling Meetings – Fewer Emails and Less Time

My Personal Kaizen on Scheduling Meetings – Fewer Emails and Less Time

One of the key aspects of the Kaizen process is that we SHARE completed improvements with others. That’s a key principle that Joe Swartz and I wrote about in Healthcare Kaizen, and it’s a key aspect of the KaiNexus software platform. Another important Kaizen behavior is leading by example and I try to do that. One […]

Spurs Win the NBA Title: Systems, Learning, Teamwork, & Leadership

Spurs Win the NBA Title: Systems, Learning, Teamwork, & Leadership

Since my wife and I moved to San Antonio just over two years ago, we’ve become big Spurs fans. Since the Spurs are the only major pro sports team here, it’s basically a civic obligation to get behind our local team. The ThedaCare folks and others in Appleton and Green Bay feel that way about […]

Visiting Two Japanese Hospitals with an Eye for Lean; I Can’t Wait to Go Back

Visiting Two Japanese Hospitals with an Eye for Lean; I Can’t Wait to Go Back

In November 2012, I had the opportunity to visit Japan for the first time as part of a Lean healthcare study mission. It was fascinating to compare notes with colleagues from the U.S., Belgium, and Holland as we visited factories, including a Toyota plant, and two hospitals that are using the methodology – at least […]

Cleaning out the Backlog: Krafcik, Email, Lincoln, Leadership, Humility, Patient Falls

Cleaning out the Backlog: Krafcik, Email, Lincoln, Leadership, Humility, Patient Falls

As I sometimes do, I’m going to close out a bunch of browser tabs and share some articles that caught my eye recently but don’t merit full blog posts of their own. I’m cleaning out the LeanBlog backlog and trying to reduce inventory… so here we go: Where is Jon Krafcik Now? You might remember […]

Podcast #201 – WorkOut Process at Mary Greeley Medical Center

Podcast #201 – WorkOut Process at Mary Greeley Medical Center

MP3 File (run time 37:21) Joining me for episode #201 are Ron Smith, a Process Improvement Coordinator/Lean Facilitator at Mary Greeley Medical Center (in Iowa) and Suz Kaprich, a consultant with KaiNexus (disclosure: I’m on the management team of KaiNexus and have an ownership stake in the company). Today, they are talking about a three-month “WorkOut” […]

Live Blogging Day 1: Lean Healthcare Transformation Summit 2014

Live Blogging Day 1: Lean Healthcare Transformation Summit 2014

Today is the first day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with hashtag #HCSummit14 to see my tweets and thoughts from others. I will be adding updates to this post during the day, as well. These are not meant to be complete notes or a transcript… but quotable and interesting thoughts or comments […]

Video: Toyota Helps Harbor-UCLA Medical Center and Their Eye Clinic

Video: Toyota Helps Harbor-UCLA Medical Center and Their Eye Clinic

California week on the blog continues after yesterday’s post about Lean at San Francisco General Hospital. Today, I’m flying to Los Angeles to attend the 5th annual Lean Healthcare Transformation Summit. I will be, as usual, moderating the CEO panel and I will be, for the first time, moderating the Q&A session at the end […]

Debate about Lean at SF General Hospital – Hire a Consultant or More RNs?

Debate about Lean at SF General Hospital – Hire a Consultant or More RNs?

Happy June, everybody! Summer is here. We’ve actually had a delightfully long spring here in San Antonio, which means the temperature hasn’t really been above 90 yet, which counts as cool (and comfortable for us). I’m headed off to Los Angeles tomorrow for the 5th annual Lean Healthcare Transformation Summit. Let me know if you’ll […]

A Few Recent Articles by (and a Podcast with) Mark Graban: Lean Healthcare, Kaizen, Mobile Devices, Etc.

A Few Recent Articles by (and a Podcast with) Mark Graban: Lean Healthcare, Kaizen, Mobile Devices, Etc.

Here are a few articles (and a podcast) that I either wrote and had published recently or was interviewed for. Lean Management Journal – Lean and Technology I recently got introduced to the relatively new publication, the Lean Management Journal and I actually read the issue (which included Eric Ries being interviewed) from cover to cover, […]

Article about Lean in Two Sioux Falls Health Systems

Article about Lean in Two Sioux Falls Health Systems

I recently saw an article about Avera Medical Group and Sanford Clinic in Sioux Falls, South Dakota: “Health systems learn to be lean.” Avera McKennan Hospital, in Sioux Falls, was featured in the 2nd edition of my book Lean Hospitals.  A physician describes how, with Lean, they are spending MORE time with each patient AND get to […]

Applying Kaizen to LeanBlog.org

Applying Kaizen to LeanBlog.org

In the category of “not so new” (this blog is nine years old) and hopefully “somewhat improved,” you might notice a slightly different design today here at LeanBlog.org. The last major refresh I did to the site’s look and feel was in late 2009. There’s a screenshot further down in the post showing the pre-2009 […]

Kaizen is Usually a Team Sport

Kaizen is Usually a Team Sport

Last Thursday, Joe Swartz and I presented about “Kaizen Coaching” at the annual Shingo Institute Conference. In the start of our breakout session, I made a point I usually make, something I learned from Norman Bodek: “A suggestion is something for you to do, an idea is something I can do.” The point is that […]

Failure Is Indeed an Option if We’re Trying New Things

Failure Is Indeed an Option if We’re Trying New Things

If we’re trying new things, there are bound to be “failures.” If our leaders want guaranteed success, we won’t be trying many new things. The best way to guarantee that we won’t fail is to not try. A Domino’s Pizza commercial seems to embrace this notion that we’re going to fail sometimes and we have […]