Tag: Kaizen

Key Tweets from @MarkGraban – Week of April 4, 2016: Fishbones, Kaizen, Green Belt Nun

Key Tweets from @MarkGraban – Week of April 4, 2016: Fishbones, Kaizen, Green Belt Nun

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. Wednesday’s blog post was mostly a collection of tweets about the “Kaizen Live!” […]

#KaizenLive: Asking, Not Telling… Not Just About Solutions, But About Problems

#KaizenLive: Asking, Not Telling… Not Just About Solutions, But About Problems

Wow, we had a great time at Franciscan St. Francis Health this week. We had the “Kaizen Live!” class and workshop Monday through Wednesday. Yesterday, I got to spend the day with Joe Swartz and his “Franciscan Transformation” team from across the system. There are so many great lessons to share from the time there. […]

#KaizenLive: Building a Culture of Continuous Improvement Takes Time, Other Reflections

#KaizenLive: Building a Culture of Continuous Improvement Takes Time, Other Reflections

I want to express my gratitude to Joe Swartz and his colleagues at Franciscan St. Francis Health for hosting our “Kaizen Live!” event. Yesterday was the first full day and everybody (24 attendees) will be back this morning to continue the learning and discussion. The Franciscan story and our other Kaizen experiences are documented in […]

#KaizenLive – Our Optional Kaizen Intro Class & Lessons Learned

#KaizenLive – Our Optional Kaizen Intro Class & Lessons Learned

This week, Joe Swartz (pictured at left) and I are running a “Kaizen Live” workshop at his main hospital, Franciscan St. Francis Health. Today and tomorrow, we’re running a 1.5-day workshop where attendees will get to visit departments and hear from leaders who are actively creating a culture of continuous improvement. read more

What Virginia Mason’s CEO Dr. Gary Kaplan Warns Against With #Lean

What Virginia Mason’s CEO Dr. Gary Kaplan Warns Against With #Lean

Dr. Gary Kaplan is the CEO of Seattle’s Virginia Mason Medical Center, considered one of the world leaders in the adoption of Lean healthcare principles. He wrote the foreword for my book The Executive Guide to Healthcare Kaizen. He co-authored a recent editorial in the BMJ Quality & Safety journal: read more

Weekend Fun: Toast Kaizen or Coffee Kaizen?

Weekend Fun: Toast Kaizen or Coffee Kaizen?

I like to do some fun and lighthearted posts on the weekends… a blog segment I call “Weekend Fun” (not so creative, I realize). An old friend from college posted a funny story on Facebook this morning, which I’m sharing with his permission. My friend has formal Lean Six Sigma training… read more

#Lean: The Toyota Production System is Mainly About the Philosophy

#Lean: The Toyota Production System is Mainly About the Philosophy

Things are coming along with the 3rd revised edition of my book Lean Hospitals. There’s a lot of “batch and queue” processing (and delays) in the publishing value stream. A few weeks back, the publisher threw the “first pages” over the proverbial wall to me. These are the first typeset pages in PDF form that have […]

By February 24, 2016 12 Comments Read More →
“Healthcare Kaizen” Videos from Franciscan St. Francis

“Healthcare Kaizen” Videos from Franciscan St. Francis

If you ever hear people say something like “Lean doesn’t work in healthcare,” you could point people to these videos that are at the top of this post (and in these blog posts and this YouTube playlist). In the videos, you’ll see staff and leaders talk bout “Kaizen” or continuous improvement. It’s powerful to see […]

By February 23, 2016 1 Comments Read More →
#Lean Would Be a Solution for What These Nurses Complain About

#Lean Would Be a Solution for What These Nurses Complain About

In my time working with hospitals, I’ve always been very sympathetic to front-line nurses (and other staff). They are far too often overburdened and undersupported. Work is often more difficult than it needs to be — too much hassle and not enough time with patients. Nurses are forced to jump through hoops, fighting through bad […]

By February 22, 2016 5 Comments Read More →
Key Tweets from @MarkGraban – Week of February 15, 2016: SHS, 5S, J&J, Kaizen

Key Tweets from @MarkGraban – Week of February 15, 2016: SHS, 5S, J&J, Kaizen

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. This past week, I attended the Society for Health Systems (SHS) conference, where […]

By February 19, 2016 0 Comments Read More →
Some of My Recent KaiNexus Blog Posts: Toyota vs. Google, Kaizen, & Visual Management

Some of My Recent KaiNexus Blog Posts: Toyota vs. Google, Kaizen, & Visual Management

In addition to my blogging here, I write occasionally for our blog over at KaiNexus.com, where we have multiple contributors. I also do monthly webinars and the next one is on February 16, where Dr. Greg Jacobson and will talk about gaining “buy in” for improvement. It’s free… I hope you’ll join us (to watch live or […]

By February 8, 2016 0 Comments Read More →
Toyota’s Japan Shutdown & Lessons for Hospitals (and Others)

Toyota’s Japan Shutdown & Lessons for Hospitals (and Others)

I wrote a new piece for LinkedIn that I hope would be of interest to you even if you’re in healthcare. Why? It’s a story about what an organization does when you don’t have enough (or any) direct work for your front-line staff to do. Toyota would continue paying employees and would put them to…

By February 5, 2016 0 Comments Read More →
HBR Article on Avoiding the Futility of Suggestion Systems

HBR Article on Avoiding the Futility of Suggestion Systems

Burris has a new article on the Harvard Business Review website: “Employee Suggestion Schemes Don’t Have to Be Exercises in Futility” In my own work and travels, it’s hard to find anybody who has good things to say about suggestion boxes…

By January 27, 2016 1 Comments Read More →
“Never Tell a Man What to Do…” — So, Here’s What You Should Do Instead

“Never Tell a Man What to Do…” — So, Here’s What You Should Do Instead

At KaiNexus, we love our customers and we’re constantly impressed by what they’re saying and, more importantly,what they’re doing and accomplishing. We recently published a video on our YouTube Channel with Matthew Cannistraro from Harrington Air Systems. He has a lot to say about improvement, but I love this expression that he passes along from his grandfather […]

By January 25, 2016 1 Comments Read More →
Cleveland Clinic Improvement Model, Part 1: Alignment & Visual Management

Cleveland Clinic Improvement Model, Part 1: Alignment & Visual Management

Back in November, I had a chance to meet Nate Hurle, from Cleveland Clinic, as he was giving a presentation about their work with Lean and continuous improvement. As we chatted, I mentioned that I’d be in Ohio in early December, as I was going to visit my grandfather who lives in northeastern Ohio (he’s […]

By January 19, 2016 9 Comments Read More →
“Practicing Lean” Excerpt from a New Chapter – Bob Rush from Tesla Motors

“Practicing Lean” Excerpt from a New Chapter – Bob Rush from Tesla Motors

Chapter 8 is written by Bob Rush, who currently works as a Lean Manufacturing Group Leader at Tesla Motors. Tesla, of course, is in the building that was the former NUMMI factory…

By January 15, 2016 1 Comments Read More →
Doctors Bash “Taylorism” and “Toyota Lean” in the New England Journal of Medicine

Doctors Bash “Taylorism” and “Toyota Lean” in the New England Journal of Medicine

In the article posted today, Pamela Hartzband, M.D., and Jerome Groopman, M.D. (the later the author of the popular book How Doctors Think), rant about all sorts of things… some of which have nothing to do with Lean…

By January 13, 2016 60 Comments Read More →
Wise Words from Mark Twain on Continuous Improvement and Perfection

Wise Words from Mark Twain on Continuous Improvement and Perfection

A hat tip goes to Brian Buck for sharing this quote via email recently. Samuel Clemens, aka Mark Twain, was a pithy and wise man. I didn’t remember this quote, but it is attributed to him. It’s very appropriate for the type of work we do…

By January 13, 2016 0 Comments Read More →