Tag: Kaizen

#TBT: Part 2, A Year of KaiNexus Webinars, July through December, Lean, Change, Continuous Improvement

#TBT: Part 2, A Year of KaiNexus Webinars, July through December, Lean, Change, Continuous Improvement

Following up on last week’s post where I shared KaiNexus webinars from the first half of the year…. Again, one of the things I do for KaiNexus is produce and host our monthly free webinar series. You can view all of the recordings from the past few years via our on-demand library. They are also […]

By December 8, 2016 0 Comments Read More →
How St. Mary’s Hospital (Ontario) Succeeds Through Staff Kaizen Ideas

How St. Mary’s Hospital (Ontario) Succeeds Through Staff Kaizen Ideas

Back in 2014, I wrote about a CBC radio piece that featured, among other organizations, St. Mary’s General Hospital in Ontario: You can check out that post with a link to the CBC audio and my summary of it: Must Listen: CBC Radio Piece on #Lean in Ontario, ThedaCare, and Saskatchewan read more

By December 6, 2016 0 Comments Read More →
Part 2: More From the Original 1984 NUMMI Team Member Handbook: Unions, Teams, Leaders

Part 2: More From the Original 1984 NUMMI Team Member Handbook: Unions, Teams, Leaders

Here’s Part 2 of a post about the original NUMMI Team Member Handbook from 1984 (see Part 1 here). This, and other documents that I’ll be blogging about, are part of Don Ephlin’s UAW office papers that are archived at the Walter P. Reuther Library at Wayne State University in Detroit. Thanks to them for their […]

By December 5, 2016 2 Comments Read More →
Highlights from the Original 1984 NUMMI Team Member Handbook, Part 1

Highlights from the Original 1984 NUMMI Team Member Handbook, Part 1

I recently wrote about my exploration of the collected papers of the late Don Ephlin, a UAW senior leader and a professor of mine at MIT. In that first post, I shared a few quotes that were scattered around the original NUMMI Team Member Handbook from 1984, the year that the plant re-opened as the joint […]

By November 15, 2016 7 Comments Read More →
Visiting the Gemba & Seeing a Growing Culture of Continuous Improvement at Mary Greeley Medical Center

Visiting the Gemba & Seeing a Growing Culture of Continuous Improvement at Mary Greeley Medical Center

Recently, I wrote about an on-site event that I helped the Iowa Lean Consortium and Mary Greeley Medical Center (MGMC) organize… here is my first post about the morning of that event, if you missed it: Celebrating & Sharing Continuous Improvement at Mary Greeley Medical Center read more

By November 11, 2016 3 Comments Read More →
What We @KaiNexus (and Our Customers) Believe About People & Improvement

What We @KaiNexus (and Our Customers) Believe About People & Improvement

We’ve been having a great time at the KaiNexus User Conference. Check out key moments and tweets at the hashtag #KaiNexusUC16 on Twitter. To kick off the event, we shared a video that features KaiNexus team members sharing what we believe about people, organizations, and continuous improvement: read more

By November 4, 2016 0 Comments Read More →
CUBS Win! Chicago Hospital Implements First Staff-Driven Improvement in 108 Years

CUBS Win! Chicago Hospital Implements First Staff-Driven Improvement in 108 Years

Snapping a historic 108-year drought, a small hospital, Chicago Community Use Bariatric Health Services (CUBS), implemented their first employee-driven improvement idea Wednesday night, breaking a long curse.

By November 3, 2016 1 Comments Read More →
Practicing What We Preach at KaiNexus, Learning & Sharing

Practicing What We Preach at KaiNexus, Learning & Sharing

This week is our 2nd annual KaiNexus User Conference, in Austin… with customers and those who are about to become customers joining us for 1.5 or 2.5 days of sharing, learning, and fun. If Austin’s expression is “Keep Austin Weird,” maybe we can “Keep Improvement Weird?” I should make t-shirts. read more

By October 31, 2016 0 Comments Read More →
Celebrating & Sharing Continuous Improvement at Mary Greeley Medical Center

Celebrating & Sharing Continuous Improvement at Mary Greeley Medical Center

I really enjoyed spending the last two days at Mary Greeley Medical Center in Ames, Iowa the last two days. On Tuesday, there was event planned by MGMC and the Iowa Lean Consortium based on the “Kaizen Live!” site visits that Joe Swartz and I organized the past two years at Franciscan Health. read more

By October 27, 2016 1 Comments Read More →
Toronto Cyclist Error Proofs With a “Pool Noodle” to Improve His Safety

Toronto Cyclist Error Proofs With a “Pool Noodle” to Improve His Safety

This article from the Toronto Star caught my eye the other day: Cyclist says his pool noodle makes Toronto streets safer for him There was a law passed in Ontario requiring drivers leave one meter of space between them and cyclists. This doesn’t always happen, as there have been almost 900 collisions between bikes and […]

By October 21, 2016 5 Comments Read More →
Coming Soon: A Fresh Look at Some Old GM & NUMMI Documents About Lean, Japan, and More

Coming Soon: A Fresh Look at Some Old GM & NUMMI Documents About Lean, Japan, and More

When I was a graduate student at the MIT Leaders for Global Operations program, one of our visiting professors was Don Ephlin, a former Vice President for the United Auto Workers. He passed away in 2000 (read his obituary). He was responsible for the UAW/Ford relationship for a few years and then was responsible for […]

By October 18, 2016 3 Comments Read More →
Real Productivity Improvement vs. Pressuring Workers; Easier vs. Suboptimizing

Real Productivity Improvement vs. Pressuring Workers; Easier vs. Suboptimizing

When I was in England on vacation recently, I saw this column in the Financial Times: Listen to your employees and so increase their productivity And the author, Sarah O’Connor, makes a great point in the sub headline – that just asking people to work faster might mean quality suffers. As leaders, in a factory […]

By October 17, 2016 2 Comments Read More →
“Jiro Dreams of Sushi” & the Kaizen Mindset

“Jiro Dreams of Sushi” & the Kaizen Mindset

I watched the movie “Jiro Dreams of Sushi” for a second time. The film focuses mainly on Jiro Ono, a now 90-year old sushi chef in Tokyo who has received the rare and coveted Michelin 3-star rating for his restaurant. The film reminds me of Lean thinking, especially the drive for Kaizen, or continuous improvement.

By October 14, 2016 4 Comments Read More →
1% Improvement Here and There Can Make a Big Difference in Wine Making?

1% Improvement Here and There Can Make a Big Difference in Wine Making?

I was fortunate to take a nearly two-week vacation recently, a trip that included a week in France. My wife and I had a chance to, I guess, do a number of “gemba visits” at some wineries in the Burgundy, Chablis, Champagne, and Alsace regions of the country last week. I’ve blogged before about winery […]

By October 11, 2016 1 Comments Read More →
#TBT with an Update: Kaizen & Culture Clash Between Suntory & Jim Beam?

#TBT with an Update: Kaizen & Culture Clash Between Suntory & Jim Beam?

Last year, I wrote a blog post about the intersection of two things I like a lot: Kaizen and whiskey: “Why Kaizen is an Important Differentiator for Japanese Whisky.” Yeah, the spelling of whiskey/whisky isn’t standardized :-) The article talked about how the Japanese distiller Suntory practices “Kaizen” in an attempt to continuously improve their […]

By September 8, 2016 2 Comments Read More →
This Time, the NEJM Publishes Something Positive About #Lean

This Time, the NEJM Publishes Something Positive About #Lean

You might remember the hubbub (a kerfuffle?) over the NEJM opinion piece written by Dr. Jerome Groopman and Dr. Pamela Hartzband. See my first post about their article. There are more links at the bottom of this post Now, the “Perspective” section of the New England Journal of Medicine has published a piece titled “The Hard […]

By September 1, 2016 1 Comments Read More →
Key Tweets from @MarkGraban – Week of August 15, 2016: Whiskey, Deming, Brazil & Kaizen

Key Tweets from @MarkGraban – Week of August 15, 2016: Whiskey, Deming, Brazil & Kaizen

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

By August 19, 2016 0 Comments Read More →
Why You Shouldn’t Rely on Sticky Notes to Sell Cars or Improve Processes

Why You Shouldn’t Rely on Sticky Notes to Sell Cars or Improve Processes

As I occasionally do, I’ve written blog post for KaiNexus: For the Want of a System Better Than a Sticky Note, a Car Sale Was Lost I hope you’ll enjoy the post… not just me complaining about a car dealer (it was their loss, quite literally). But, I think you’ll appreciate the parallels to process […]

By August 18, 2016 0 Comments Read More →