I had a chance to visit one of their community hospitals, Hillcrest Hospital, as well as the main campus. It was a very stimulating visit and it was great to see the progress they were making in building a “culture of improvement.”
I saw this quote the other day and tweeted it. It seemed like food for thought and something to reflect on for a new year. A Google search doesn’t lead to a clear creator of this quote… it’s a common thought that has been around a long time, I guess.
I first blogged about this article back in 2009 and it’s still online: “Keen to Be Lean“ The sub headline talks about hospitals being “desperate to cut costs.” Has that changed? I wish the motivation was more often about hospitals being “desperate to improve patient safety and quality.” Lean can address that too and should […]
#TBT: Part 2, A Year of KaiNexus Webinars, July through December, Lean, Change, Continuous Improvement
Following up on last week’s post where I shared KaiNexus webinars from the first half of the year…. Again, one of the things I do for KaiNexus is produce and host our monthly free webinar series. You can view all of the recordings from the past few years via our on-demand library. They are also […]
Back in 2014, I wrote about a CBC radio piece that featured, among other organizations, St. Mary’s General Hospital in Ontario: You can check out that post with a link to the CBC audio and my summary of it: Must Listen: CBC Radio Piece on #Lean in Ontario, ThedaCare, and Saskatchewan read more
Here’s Part 2 of a post about the original NUMMI Team Member Handbook from 1984 (see Part 1 here). This, and other documents that I’ll be blogging about, are part of Don Ephlin’s UAW office papers that are archived at the Walter P. Reuther Library at Wayne State University in Detroit. Thanks to them for their […]
I recently wrote about my exploration of the collected papers of the late Don Ephlin, a UAW senior leader and a professor of mine at MIT. In that first post, I shared a few quotes that were scattered around the original NUMMI Team Member Handbook from 1984, the year that the plant re-opened as the joint […]
Visiting the Gemba & Seeing a Growing Culture of Continuous Improvement at Mary Greeley Medical Center
Recently, I wrote about an on-site event that I helped the Iowa Lean Consortium and Mary Greeley Medical Center (MGMC) organize… here is my first post about the morning of that event, if you missed it: Celebrating & Sharing Continuous Improvement at Mary Greeley Medical Center read more
We’ve been having a great time at the KaiNexus User Conference. Check out key moments and tweets at the hashtag #KaiNexusUC16 on Twitter. To kick off the event, we shared a video that features KaiNexus team members sharing what we believe about people, organizations, and continuous improvement: read more
Snapping a historic 108-year drought, a small hospital, Chicago Community Use Bariatric Health Services (CUBS), implemented their first employee-driven improvement idea Wednesday night, breaking a long curse.
This week is our 2nd annual KaiNexus User Conference, in Austin… with customers and those who are about to become customers joining us for 1.5 or 2.5 days of sharing, learning, and fun. If Austin’s expression is “Keep Austin Weird,” maybe we can “Keep Improvement Weird?” I should make t-shirts. read more
I really enjoyed spending the last two days at Mary Greeley Medical Center in Ames, Iowa the last two days. On Tuesday, there was event planned by MGMC and the Iowa Lean Consortium based on the “Kaizen Live!” site visits that Joe Swartz and I organized the past two years at Franciscan Health. read more
This article from the Toronto Star caught my eye the other day: Cyclist says his pool noodle makes Toronto streets safer for him There was a law passed in Ontario requiring drivers leave one meter of space between them and cyclists. This doesn’t always happen, as there have been almost 900 collisions between bikes and […]
When I was a graduate student at the MIT Leaders for Global Operations program, one of our visiting professors was Don Ephlin, a former Vice President for the United Auto Workers. He passed away in 2000 (read his obituary). He was responsible for the UAW/Ford relationship for a few years and then was responsible for […]
When I was in England on vacation recently, I saw this column in the Financial Times: Listen to your employees and so increase their productivity And the author, Sarah O’Connor, makes a great point in the sub headline – that just asking people to work faster might mean quality suffers. As leaders, in a factory […]
I watched the movie “Jiro Dreams of Sushi” for a second time. The film focuses mainly on Jiro Ono, a now 90-year old sushi chef in Tokyo who has received the rare and coveted Michelin 3-star rating for his restaurant. The film reminds me of Lean thinking, especially the drive for Kaizen, or continuous improvement.
I was fortunate to take a nearly two-week vacation recently, a trip that included a week in France. My wife and I had a chance to, I guess, do a number of “gemba visits” at some wineries in the Burgundy, Chablis, Champagne, and Alsace regions of the country last week. I’ve blogged before about winery […]
Last year, I wrote a blog post about the intersection of two things I like a lot: Kaizen and whiskey: “Why Kaizen is an Important Differentiator for Japanese Whisky.” Yeah, the spelling of whiskey/whisky isn’t standardized :-) The article talked about how the Japanese distiller Suntory practices “Kaizen” in an attempt to continuously improve their […]