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by Mark Graban on April 10, 2014 · 8 comments
by Mark Graban on April 9, 2014 · 2 comments
by Mark Graban on April 8, 2014 · 2 comments
by Mark Graban on April 2, 2014 · 1 comment
by Mark Graban on March 25, 2014 · 3 comments
by Mark Graban on March 11, 2014 · 2 comments
by Mark Graban on March 6, 2014 · 2 comments
by Mark Graban on March 2, 2014 · 0 comments
by Mark Graban on February 28, 2014 · 2 comments
by Mark Graban on February 20, 2014 · 5 comments
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“Just because something bears the aspect of the inevitable one should not, therefore, go along willingly with it.” —Philip K. Dick
My wife & I often end up asking, "Is that person/organization being incompetent or are they trying to screw us?" Not sure which is worse.
I worry some of the #barrescue managers will fall back into old bad habits once the cameras and adult supervision are gone.
If a manager thinks they are an infallible boss who is always right and won't allow questions from employees, your business will fail.
You can't have quality and good service in an environment where people get fired for disagreeing with their managers. #lean #kaizen
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