Tag: Kaizen

Can You Even Consider Kaizen When the Chart Showing Time and Workload Looks Like this?

Can You Even Consider Kaizen When the Chart Showing Time and Workload Looks Like this?

In th KaiNexus webinar that I did with Dr. Greg Jacobson earlier this week (“Making Time for For Continuous Improvement” – view the recording), I shared a graph that shows what could or should be time for continuous improvement in a workplace. The red line shows the amount of time available – this could be hours […]

Key Tweets from @MarkGraban – Week of August 10, 2015, Baseball, #LeanStartup Sushi

Key Tweets from @MarkGraban – Week of August 10, 2015, Baseball, #LeanStartup Sushi

Here’s the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better experience by clicking through to view […]

By August 15, 2015 0 Comments Read More →
Franciscan Kaizen Video #8: A Hospital Manager Makes Time for Kaizen

Franciscan Kaizen Video #8: A Hospital Manager Makes Time for Kaizen

It’s been a little while, but here’s a new video about Kaizen and continuous improvement from our friends at Franciscan St. Francis Health in Indianapolis. See all of the videos in the link here or via my YouTube playlist. In this video, Hollynn Lobsiger, the manager of the endoscopy unit, talks about what Kaizen means to […]

By August 13, 2015 0 Comments Read More →
New from KaiNexus: Blog Posts, Podcasts, and Upcoming Webinar (and Some Tunes)

New from KaiNexus: Blog Posts, Podcasts, and Upcoming Webinar (and Some Tunes)

I’m proud of the work that the team at KaiNexus has done in the four years that I’ve been involved with the company in some way. We’re gaining momentum and adding new customers in different industries, bringing us to about 30 (up from zero paying customers in early 2011). Our customers have implemented and documented […]

By August 11, 2015 1 Comments Read More →
Let’s Play Match Game ’15 – Suggestion Box Edition

Let’s Play Match Game ’15 – Suggestion Box Edition

I guess this counts as a “Flashback Friday,” as I was reminded of an old game show that I loved as a kid: Match Game. I was too young to fully appreciate the show, I guess, but I remember it fondly and love watching old reruns (you can find episodes on YouTube). Last week, I […]

Key Tweets from @MarkGraban – Week of July 27, 2015

Key Tweets from @MarkGraban – Week of July 27, 2015

Here’s the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better experience by clicking through to view […]

Key Points About Kaizen from Japanese Hospitals, Going Back in December

Key Points About Kaizen from Japanese Hospitals, Going Back in December

I’ve gone to Japan twice now with Kaizen Institute to study Lean with healthcare professionals from around the world. I first went in 2012, as a paid attendee, and I went back in 2014 as a partner and co-facilitator to teach and lead discussions during the trip. Both trips were fantastic experiences, and I’ve not only seen Japan […]

Fear, Lies, Failure, and Success (and Laughs) on the Show “Silicon Valley”

Fear, Lies, Failure, and Success (and Laughs) on the Show “Silicon Valley”

I love the show “Silicon Valley” and I just “binge watched” all ten episodes of Season 2 while traveling home from vacation. A few scenes from two episodes made me think about continuous improvement (yeah, even while on vacation). When talking about Lean or Kaizen (continuous improvement), people often say things like “failure is a […]

Back from Vacation – Digital Detox Tips & Webinar Tomorrow on “Kaizen Coaching”

Back from Vacation – Digital Detox Tips & Webinar Tomorrow on “Kaizen Coaching”

I’m back from two weeks of vacation and I’m going to ease back into social media and the blog, which includes a free webinar tomorrow (see below). I hope you had a great two weeks. During my vacation, I had a pretty effective “digital detox” where I stayed off of social media and didn’t even […]

Kaizen Hints from Heloise, or, If Kaizen is Common Sense, Why Isn’t It More Common?

Kaizen Hints from Heloise, or, If Kaizen is Common Sense, Why Isn’t It More Common?

I’m a big nerd in that I love reading newspapers basically cover to cover. I’m a nerd in many ways, I guess. You don’t have to be a survey nerd to take my short reader survey (and you might win a book!). I was a pretty unusual child, reading the entire Detroit Free Press every […]

How Would You Respond to This Kaizen Idea? Which of These Two Ways?

How Would You Respond to This Kaizen Idea? Which of These Two Ways?

When I teach about Kaizen and continuous improvement, I try to use scenarios and cases to help people think through how they would respond to, coach, and collaborate on employee ideas. One key point is that leaders have to thank employees for pointing out problems or opportunities for improvement. They need to do so even […]

A Lean Guy Reads the Boston Papers: Facts, Respect, and Baseball Fan Risks

A Lean Guy Reads the Boston Papers: Facts, Respect, and Baseball Fan Risks

My wife and I were in Boston over the weekend, as it was her fifth reunion from her MIT master’s program. I’m also an alum, but was considered a “guest” since I graduated 16 years ago from my program and you don’t have to have an MIT degree to know 16 divided by 5 is […]

Podcast #223 – Christian Wolcott, Lean Trips to Japan with Kaizen Institute

Podcast #223 – Christian Wolcott, Lean Trips to Japan with Kaizen Institute

My guest for podcast episode #223 is Christian Wolcott, a senior advisor and director of Kaizen Institute North America and their director for Japan tours. Christian was an integral part of the team for the Japan Lean Healthcare Tour that I participated in last November as an instructor. Christian taught Lean concepts and facilitated discussions […]

Gemba in the NICU: More Notes from our “Kaizen Live” Experience at Franciscan

Gemba in the NICU: More Notes from our “Kaizen Live” Experience at Franciscan

In my first post about the on-site Kaizen learning experience at Franciscan St. Francis Health, an event I came to call “Kaizen Live,” I wrote about some of the initial presentations and discussions from Franciscan leaders. You can also see my tweets from the days. A big part of the 1.5-day event was the three “gemba […]

Key Tweets from @MarkGraban from the Last Two Weeks – May 4 & 11, 2015

Key Tweets from @MarkGraban from the Last Two Weeks – May 4 & 11, 2015

Here’s the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better experience by clicking through to view […]

Not What We Mean by Celebrating Failures [Dilbert 5/7/15]

Not What We Mean by Celebrating Failures [Dilbert 5/7/15]

Did you see last Thursday’s Dilbert? The first panel is pictured at left. Visit dilbert.com to see the whole cartoon. In the Lean community, we talk about the need to encourage improvement and experimentation by not punishing failures. Sometimes when you try, you’re going to “fail” or not get the outcome you were expecting, predicting, or hoping […]

Are There Any Hospitals That Should NOT Try Lean or Kaizen?

Are There Any Hospitals That Should NOT Try Lean or Kaizen?

I was asked an interesting and thought-provoking question the other day: “Are there any hospitals where you’d suggest not trying to adopt Lean or situations where it might be counterproductive or harmful?” This question came from a PhD management professor who was, in my estimation from his comments, somebody who thought Lean was a bunch […]

How this Kaizen Prevents New Moms From Feeling Like They’re Being “Stabbed in the Heart”

How this Kaizen Prevents New Moms From Feeling Like They’re Being “Stabbed in the Heart”

I wanted to share a recent Kaizen improvement story that I heard from a hospital. Great things can happen when we: Listen to our patients Take action to prevent similar problems Get departments working together to coordinate care Imagine you’re a new mother and you’re recovering in a room after your postpartum care. You’ve been […]