Tag: Kaizen

Gemba in the NICU: More Notes from our “Kaizen Live” Experience at Franciscan

Gemba in the NICU: More Notes from our “Kaizen Live” Experience at Franciscan

In my first post about the on-site Kaizen learning experience at Franciscan St. Francis Health, an event I came to call “Kaizen Live,” I wrote about some of the initial presentations and discussions from Franciscan leaders. You can also see my tweets from the days. A big part of the 1.5-day event was the three “gemba […]

Key Tweets from @MarkGraban from the Last Two Weeks – May 4 & 11, 2015

Key Tweets from @MarkGraban from the Last Two Weeks – May 4 & 11, 2015

Here’s the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better experience by clicking through to view […]

Not What We Mean by Celebrating Failures [Dilbert 5/7/15]

Not What We Mean by Celebrating Failures [Dilbert 5/7/15]

Did you see last Thursday’s Dilbert? The first panel is pictured at left. Visit dilbert.com to see the whole cartoon. In the Lean community, we talk about the need to encourage improvement and experimentation by not punishing failures. Sometimes when you try, you’re going to “fail” or not get the outcome you were expecting, predicting, or hoping […]

Are There Any Hospitals That Should NOT Try Lean or Kaizen?

Are There Any Hospitals That Should NOT Try Lean or Kaizen?

I was asked an interesting and thought-provoking question the other day: “Are there any hospitals where you’d suggest not trying to adopt Lean or situations where it might be counterproductive or harmful?” This question came from a PhD management professor who was, in my estimation from his comments, somebody who thought Lean was a bunch […]

How this Kaizen Prevents New Moms From Feeling Like They’re Being “Stabbed in the Heart”

How this Kaizen Prevents New Moms From Feeling Like They’re Being “Stabbed in the Heart”

I wanted to share a recent Kaizen improvement story that I heard from a hospital. Great things can happen when we: Listen to our patients Take action to prevent similar problems Get departments working together to coordinate care Imagine you’re a new mother and you’re recovering in a room after your postpartum care. You’ve been […]

What Can a 10 Month Old Child Teach Us About Focus, Willpower… and Kaizen?

What Can a 10 Month Old Child Teach Us About Focus, Willpower… and Kaizen?

Mark’s note: Today’s guest post is by Gert Linthout, from Belgium. Gert and I were part of the same Lean healthcare study trip to Japan back in 2012. He was the co-creator of this creative video on Kaizen that I featured in this blog post. See his previous guest post. By Gert Linthout Last Saturday afternoon, we enjoyed […]

Some Highlights from Last Week’s “Kaizen Live” Event at Franciscan St. Francis Health

Some Highlights from Last Week’s “Kaizen Live” Event at Franciscan St. Francis Health

Last Wednesday and Thursday, I collaborated with Joe Swartz and a countless number of his colleagues to host 24 visitors from different health systems (and an Indiana state government organization) to learn about the “Kaizen” approach to continuous improvement first hand at Joe’s health system – Franciscan St. Francis Health in Indianapolis. I tend to “take […]

Franciscan Kaizen Video #7: From Kaizen to Innovation in the NICU

Franciscan Kaizen Video #7: From Kaizen to Innovation in the NICU

Today and tomorrow are the days for our first on-site Kaizen experience at Franciscan St. Francis. I’ll be sharing things on Twitter (@MarkGraban) and I’ll encourage attendees to do the same. I’m going to be using the hashtag #KaizenLive. Today, I’ll share the seventh video in a series of clips that I shot last October at […]

We’re Ready for #KaizenLive on Wednesday & Thursday – Join Us Virtually

We’re Ready for #KaizenLive on Wednesday & Thursday – Join Us Virtually

Joe Swartz and I have been working for a while to put together our first onsite Kaizen workshop at his health system, Franciscan St. Francis Health – all day tomorrow and Thursday morning. We’re excited that the workshop / conference sold out and we have 25 people attending from different health systems and organizations. A few […]

Key Tweets from @MarkGraban – Week of April 13, 2015

Key Tweets from @MarkGraban – Week of April 13, 2015

Three things are inevitable these days… death, taxes… and tweets. Here’s the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you […]

Rhode Island’s Governor Announces Lean Initiative, Declares “Operations Matter”

Rhode Island’s Governor Announces Lean Initiative, Declares “Operations Matter”

You might know my friend Karl Wadensten, the president of VIBCO, a small manufacturer in Rhode Island. I’ve interviewed him for episode #84 of my podcast series (which was also episode #10 of my video podcast series). I’ve had a chance to visit his factory a few times (mostly in the 2009-2011 timeframe). Each time, […]

What’s Interesting About This Toyota Executive Rising from the Factory Floor

What’s Interesting About This Toyota Executive Rising from the Factory Floor

I hope you might have access to this interesting article from the Wall St. Journal: “Toyota Veteran Rises to Corporate Office From Factory Floor.” I was able to access it while logged out from my WSJ account. Mitsuru Kawai, pictured, started working at Toyota in 1963, at age 15.  After 52 years of employment, Kawai […]

Upcoming Lean Healthcare Events – Webinars, Workshop, Conference, and Trip

Upcoming Lean Healthcare Events – Webinars, Workshop, Conference, and Trip

Hi – I’d let to let you know about or remind you about a few upcoming events that I’ll be a part of. I hope you can join me for one or more of them. One of them is a free and requires no travel (a webinar) and other events are being held in Indianapolis, Dallas, […]

10 More Reasons to Come See Kaizen at Franciscan St. Francis Health This April

10 More Reasons to Come See Kaizen at Franciscan St. Francis Health This April

You Still Have Time to Register Joe Swartz and I have been planning the first-ever workshop (a conference of sorts) where people can come see what a Kaizen culture, or a culture of continuous improvement, looks like at his health system, Franciscan St. Francis Health in Indianapolis. It’s designed to be a small event. We […]

This Chart Shows My “Kaizen Kickoff” Boosted This Hospital’s Improvement Culture

This Chart Shows My “Kaizen Kickoff” Boosted This Hospital’s Improvement Culture

I recently wrote a blog post for KaiNexus titled “How Kaizen Software Helps Me Be A Better Coach.” I’ve done a lot of Kaizen coaching with organizations and one challenge is me keeping up with their progress as a remote coach. Without the KaiNexus software, people have to manually tally up the number of improvements […]

#ThrowbackThursday: #Lean Manufacturing Training from 2002

#ThrowbackThursday: #Lean Manufacturing Training from 2002

It’s time for another “Throwback Thursday” post, which is, as always, accompanied by one of my thoughtful-looking baby pictures :-) Back in 2002, back when I worked for a software startup, Factory Logic, I was able to sit in on some Lean training that was created and presented by a large electronics manufacturer that will remain […]

10 Ways that Lean Respects & Supports Healthcare Staff

10 Ways that Lean Respects & Supports Healthcare Staff

One of the two main pillars of the Toyota Way management system is “respect for people.” I’ve blogged about that often over the past ten years, including this post. “Respect for people” is a critically important (and necessary) component of a Lean transformation effort. Toyota has referred to “respect for people” and “continuous improvement” as the “equally important […]

Stuff I’m Reading March 2015: Womack, Sweatshops, Hospitals, and Surveys

Stuff I’m Reading March 2015: Womack, Sweatshops, Hospitals, and Surveys

As often happens, I have too many open browser tabs full of articles that I was going to potentially blog about. Too much WIP (a problem that Jim Benson will discuss in our upcoming Boston workshop). So, it’s time for me to clear out my backlog and to share some articles I’ve been reading with […]

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