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Tag: Japan

Lean Healthcare Study Tour – Join Me in November 2014

Lean Healthcare Study Tour – Join Me in November 2014

You might remember that I partnered with Kaizen Institute about two years ago to do their first “Lean Healthcare Study Tour” to Japan. I blogged a bit about the last trip last week. It was a great learning experience, as a group of healthcare leaders and Lean practitioners from around the world spent a week […]

Visiting Two Japanese Hospitals with an Eye for Lean; I Can’t Wait to Go Back

Visiting Two Japanese Hospitals with an Eye for Lean; I Can’t Wait to Go Back

In November 2012, I had the opportunity to visit Japan for the first time as part of a Lean healthcare study mission. It was fascinating to compare notes with colleagues from the U.S., Belgium, and Holland as we visited factories, including a Toyota plant, and two hospitals that are using the methodology – at least […]

Dr. Deming & Kaizen: Employees Should Not Just Suggest, But Try Improvements Out

Dr. Deming & Kaizen: Employees Should Not Just Suggest, But Try Improvements Out

I’ve really enjoyed reading the book The Essential Deming: Leadership Principles from the Father of Quality that was published last year. I think this link will work… you can view my my public Kindle notes and profile online. If you haven’t read Dr. Deming’s work, my suggestions are to start with either Deming’s own Out of the Crisis. Or, […]

Podcast #186 – Jon Miller, “Creating a Kaizen Culture”

Podcast #186 – Jon Miller, “Creating a Kaizen Culture”

Please upgrade your browser MP3 File (run time 37:36) My guest for episode #186 is my friend Jon Miller, CEO of Kaizen Institute  and long-time blogger at Gemba Panta Rei. Today, we’re talking about his upcoming book, Creating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the Gains  (co-authored by Mike Wroblewski […]

By September 19, 2013 0 Comments Read More →
Brilliant 1981 Article: “Why Japanese factories work” – Relevant for Healthcare in 2013

Brilliant 1981 Article: “Why Japanese factories work” – Relevant for Healthcare in 2013

The year is 1981. A Major League Baseball strike interrupts the season. We’re in the midst of the Cold War. President Reagan is shot. Kim Carnes’ (not to be confused with ThedaCare’s Kim Barnas) tops the charts for the year with “Bette Davis Eyes.” And, Toyota has zero manufacturing presence in the United States… yet. […]

By September 3, 2013 6 Comments Read More →
Japan Trip: Going to Gemba and Seeing 5S at a Japanese Hospital

Japan Trip: Going to Gemba and Seeing 5S at a Japanese Hospital

Original Post From 2012: I’ve been going back through my notes and pictures from my first trip to Japan in November… my goal is blog about something or share a picture on a weekly basis. Read more about my guides, Kaizen Institute, and their next tour in June (I probably won’t be able to attend […]

By February 25, 2013 8 Comments Read More →
Guest Post: The Risk of Ignoring Muri

Guest Post: The Risk of Ignoring Muri

Today’s guest post is by author  Natalie Sayer, who was my guest for  Podcast #145.   While doing research for another project, I had the opportunity to watch the move Happy, a documentary looking at the science of happiness around the world.  If you have not had the chance to see the movie, I highly […]

By November 29, 2012 7 Comments Read More →
A Small Batch of Bread, Other Random Japan Pictures

A Small Batch of Bread, Other Random Japan Pictures

I’m on my way home from Japan as this post gets published. I will probably take the week off from blogging for the Thanksgiving holiday and I’ll reflect on the amazing trip and the learning… resuming posts about the trip along with my usual commentary on Lean articles in the news, etc. I saw this […]

By November 19, 2012 1 Comments Read More →
The “Gold Prize” Kaizen QC Project Saved How Much?

The “Gold Prize” Kaizen QC Project Saved How Much?

Yesterday, our tour group had a chance to visit an outstanding factory. They manufacture gas meters and they do everything from casting aluminum, creating printed circuit boards, stamping, painting, assembly – all in a single site. It reminded me a bit of old Henry Ford vertical integration from 100 years ago (which can be a […]

By November 16, 2012 2 Comments Read More →
A Japanese Hospital CEO on Kaizen, Innovation & Breakthrough

A Japanese Hospital CEO on Kaizen, Innovation & Breakthrough

Join our planned 2014 tour: Yesterday, our Lean Healthcare tour of Japan (with Kaizen Institute) took us to our second hospital, this time in Tokyo. The CEO, Shuhei Iida, MD, pictured at left, spent a lot of time with us, talking generally about their “MQI” program – or Medical Quality Improvement. I suggest checking out […]

By November 15, 2012 9 Comments Read More →
“Unity in the Essential, Liberty in the Non-Essential…”

“Unity in the Essential, Liberty in the Non-Essential…”

Our Kaizen Institute guide, Brad Schmidt (pictured at left) talked to us on Monday about standardized work. He said, of the practice at Toyota, that it’s “voluntary standardization.” This is revolutionary thinking, I believe, for much of the Lean community and it’s something I’d like to explore and reflect on a bit. About LeanBlog.org: Mark […]

By November 14, 2012 12 Comments Read More →
Andon Cords at the Toyota Takaota Plant – It Doesn’t Come Naturally?

Andon Cords at the Toyota Takaota Plant – It Doesn’t Come Naturally?

Yesterday, I was able to visit Toyota City as part of the Kaizen Institute tour I am a part of. Now, we weren’t able to take pictures in the Takaota factory that we visited (they build Corollas and a model called the iQ). I want to write about two things out of everything I saw […]

By November 13, 2012 10 Comments Read More →
Tweets from Japan, Day 1

Tweets from Japan, Day 1

I know many of you aren’t into the whole Twitter thing, but I’m using my account (@MarkGraban) to share some photos and small batches of ideas that I come across. I’ll also share them here (but keep in mind you can read Twitter without having an account there, even). That’s a Toyota “partner robot” pictured […]

By November 12, 2012 3 Comments Read More →
Going to Japan to Study Lean in November – Any Advice or Questions?

Going to Japan to Study Lean in November – Any Advice or Questions?

I had previously blogged about this Lean healthcare study trip to Japan, but I’m really excited that it’s coming up soon! I depart in just over a week and I’m sure the trip will give me plenty to share and blog about here. This will be my first trip to Japan, as a tourist or […]

By October 30, 2012 15 Comments Read More →
Looking Back – What Dr. Deming Taught the Japanese

Looking Back – What Dr. Deming Taught the Japanese

Last week, I had a chance to see one of the “Deming Library” videos (on loan to me by Claire Crawford-Mason and ManagementWisdom.com). BTW, I’ll be interviewing Claire soon about her reflections on working closely with W. Edwards Deming for the production of these videos and the famous 1980 NBC program about Deming). I watched […]

By August 20, 2012 3 Comments Read More →
Updates on Japan Lean Healthcare Study Trip – November 2012

Updates on Japan Lean Healthcare Study Trip – November 2012

I first  blogged about the possibility in March – doing a weeklong study trip to Japan with Lean Healthcare professionals, in partnership with Kaizen Institute. The dates are set for November 11 to 17 and we have people signed up to join us – but we still need more attendees to make the trip happen. […]

I’m Sorry, Did You Blame Me?

I’m Sorry, Did You Blame Me?

Hat tip to Mike S. for pointing out this HBR article “Why “I’m Sorry” Doesn’t Always Translate.” The piece talks about the differences in cultural norms about apologies in countries ranging from Japan, China, India, and the United States. I’m reading this, partly, with the context of thinking about hospitals being more open about apologizing […]

Interested in a Possible Lean Healthcare Study Trip to Japan?

Interested in a Possible Lean Healthcare Study Trip to Japan?

This is all somewhat preliminary, but I’ve been talking to the folks at the Kaizen Institute  about helping organize a study trip to Japan, aimed at Lean Healthcare professionals. The trip might take place in the second half of 2012 sometime, but there is some flexibility around this, as Kaizen Institute would be creating a […]