Tag: Healthcare

A number of readers have sent me a link to the latest  New Yorker missive from Dr. Atul Gawande (whose work I greatly admire)....

Hat tip to Mike S. for pointing out this HBR article "Why "I'm Sorry" Doesn't Always Translate." The piece talks about the differences in cultural...

I've blogged before about Dr. Donald M. (Don) Berwick, the founder of the Institute for Healthcare Improvement and the former administrator of the Centers...

One thing I have enjoyed in the past few years is meeting and working with more people with direct experience working at Toyota (including...

Hat tip to my dad who saw this commercial on TV back home in Detroit. It's an ad from the Henry Ford Health System,...

My guest for episode #154 is Rick Morrow, a director at Healthcare Performance Partners and author of the book Utilizing the 3Ms of Process...

I've been to Saskatoon, Saskatchewan before -- in February. It was a very cold, snowy place, to say the least! But, there are many...

MD Anderson Cancer Center shares a lot of great material online and at conferences. here is an audio presentation (with slides) by  Doris Quinn,...

Thanks to Healthcare Finance News for interviewing me for this piece they ran this week: "7 ways lean healthcare management reduces cost." As I think...

Working in healthcare, it's hard not finding stories about preventable errors. I keep hearing stories from friends and family - such as my relative...

In the "Lean Startup" parlance, our startup KaiNexus is not going into an existing market - we are working to develop a new market...

Joining me for Podcast #153 is Robert Maurer, PhD,  Director of Behavioral Sciences for the Family Practice Residency Program at Santa Monica-UCLA Medical Center...