Tag: Healthcare

Stuff I’m Reading, February 21, 2013: Transparent Errors, Hidden Gorillas, Gaming...

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It's time again for a regular feature I call "Stuff I'm Reading." I have too many browser tabs open and my Mac is bogging...

Healthcare Kaizen: The Suggestion Box is Dead

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https://www.youtube.com/watch?v=TBmcokWStLk This webinar was held with guest presenter, Mark Graban of https://www.leanblog.org/ Suggestion box programs, while well intended, usually fail to engage employees in any improvement,...

Please Don’t Steal THIS Idea – Paying a % Bonus for...

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In the Kaizen approach, stealing the ideas of others isn't a negative thing. If somebody else implemented an idea and you can use that...

“Loving Care” for Patients Doesn’t Have to Wait for Valentine’s Day

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Today is Valentine's Day, so this blog post should give you a few hours' warning to buy a "just in time" gift for your...

John Toussaint on Shifting from White Coat Leadership

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Here is a short video clip from 2009... Dr. John Toussaint talking about the need to shift away from "White Coat Leadership" to Lean...

The Best Time to Start Kaizen is Today, Don’t Wait Until...

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I've been talking to a lot of healthcare organizations about Kaizen and continuous improvement. There are many organizations embracing the methods that Joe Swartz...

UK: Nurses Struggle to Get Their Work Done; Dissatisfaction Soars, Quality...

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I recently saw this headline in the London Evening Standard: "Nurses struggle to 'get the job done' due to staff shortages and lack of...

Rachelle Schultz, CEO of Winona Health – Driving Lean in Her...

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Listen: My guest for episode #164 of the Lean Blog Interviews Podcast is Rachelle Schultz, CEO of Winona Health (based in Winona, Minnesota). Rachelle was...

Perfecting Patient Journeys and PDCA

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Reminder: Please take my reader survey and enter to win some Lean prizes. My friends at LEI have a new book out by Judy Worth,...

Fine Print: “Doctors: Best of 2013” List Does Not List the...

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Here is a piece that I wrote originally for publication on LinkedIn (but you can read it without an account, I believe). It's not strictly...

Dr. Richard Zarbo’s Talk at the Lab Quality Confab

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Don't forget my reader survey - share your feedback and have a chance at some great prizes. In November, I blogged about a panel at...

The IOM Asks “What’s Possible in Healthcare?”

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Last year, the Institute of Medicine released its latest report titled, "Best Care at Lower Cost: The Path to Continuously Learning Health Care in...