Tag: Healthcare

Dan Florizone, Lean in Saskatchewan Government, Health and Education Sectors

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Listen: Joining me for episode #180 of the Lean Blog Podcast is Dan Florizone, who served from 2008 until last month as Deputy Minister of...

Management Improvement Carnival #197: Lean & Deming

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Again, I'm very happy to host the Carnival for  John Hunter  and his  Curious Cat management improvement blog. My job here is to share...

Some Recent Podcast Interviews

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While I love interviewing others for my Podcast series, sometimes the tables and the microphones get turned and I get interviewed. Here are a few...

Kaiser Permanente CEO George Halvorson on Continuous Improvement

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There's a great piece, currently available for free on the HBR website, about continuous improvement: The Culture to Cultivate The author, George Halvorson, is the recently...

Podcast #179 – Judy Worth & Tom Shuker, Perfecting Patient Journeys,...

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My guests for Podcast #179 are my friends Judy Worth and Tom Shuker, two of the co-authors of the book Perfecting Patient Journeys, which...

Kaizen & Lean Healthcare Classes with TechSolve in Ohio, August 6-8

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I'm happy to announce that I'm partnering with TechSolve, a non-profit organization in Ohio, to jointly deliver three day-long workshops on Kaizen and Lean...

If Indian Restaurants Can Be Transparent, Why Not Hospitals?

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I was happy to see that one of my local Indian restaurants not only has very good Yelp reviews... they also have a top...

Service and Quality Start with Who?

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A Lean thinking friend's wife had emergency surgery (she is going to be fine) and my friend sent some pictures of Lean-related things he...

How Many Hospitals Are “Doing Lean?” Or “Implementing Lean?”

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I probably get asked some version of the following question, in person or via email, once a week or more: "How many American hospitals are...

Most Workers “Hate Their Job” (Are Disengaged); Lean & Kaizen Can...

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It's always sad then these national employee engagement surveys come out... the latest one from Gallup doesn't paint a pretty picture: "Most workers hate...

Video about “Healthcare Kaizen” at Franciscan St. Francis Health System

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Below is a very nice video that was produced by Franciscan St. Francis Health System, the organization where my  Healthcare Kaizen co-author Joe Swartz...

Guest Post: Technology, Value, and the Human Touch

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Mark's note: Today's post is by a good friend in the lean healthcare world, Mark Welch (no relation to Jack). Today's post is thought-provoking...