Tag: Healthcare Kaizen

Video: Endoscopy Nurses are “Kaizen Crazy” at Franciscan St. Francis Health!

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Today, I'm traveling to Tokyo, but I'm still thinking of the amazing nurses and leaders at Franciscan St. Francis Health in Indiana. Through my...

Kaizen: Throat Scopes & Applesauce

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During my recent visit to Franciscan St. Francis Health System, some of the nurses proudly called themselves "Kaizen Queens" (and there was one self-described...

Gemba Academy Interviews on Lean Hospitals, Healthcare Kaizen, & KaiNexus

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Thanks to Ron Pereira and my other friends at Gemba Academy for interviewing me when I visited their studio a few weeks back. Gemba Academy...

A Visit to Franciscan St. Francis Health: A Workforce “Unleashed” by...

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Last week, I had the opportunity to spend a day with my Healthcare Kaizen co-author Joe Swartz and his colleagues at one of the...

Homer Simpson Does Some Kaizen at Home and a Gemba Walk...

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Recently, while watching part of The Simpsons marathon that aired on FXX, I was inspired to write this post: "Proof That Nelson from The...

Don’t Miss These Webinars & a New Workshop on “Healthcare Kaizen”

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New KaiNexus Webinar - 8/21 Dr. Greg Jacobson and I are doing another new webinar in a few weeks: "Getting Started with Continuous Improvement: Lessons and...

Report to President Obama Endorses Lean & Systems Engineering in Healthcare

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I recently saw a tweet that referenced a May 2014 that was sent to President Obama and his administration: "Report to the President - Better HealthCare...

My Personal Kaizen on Scheduling Meetings – Fewer Emails and Less...

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One of the key aspects of the Kaizen process is that we SHARE completed improvements with others. That's a key principle that Joe Swartz and...

UMass Memorial Aims to Become a “World Class” Kaizen Organization

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I was really happy to see this article about Kaizen and employee engagement at UMass Memorial Medical Center:  What's good for Toyota is good...

Kaizen is Usually a Team Sport

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Last Thursday, Joe Swartz and I presented about "Kaizen Coaching" at the annual Shingo Institute Conference. In the start of our breakout session, I made...

Receiving the Shingo Research Award for “Healthcare Kaizen”

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Last night, my co-author Joe Swartz and I were able to formally receive the Shingo Research and Professional Publication Award for our book Healthcare Kaizen. We learned...

Practicing What We Preach: Transparency and Kaizen

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I'm part of the crowd that asks the following of healthcare organizations and leaders: be transparent and share quality data with the public, be...