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Tag: Healthcare Kaizen

Report to President Obama Endorses Lean & Systems Engineering in Healthcare

Report to President Obama Endorses Lean & Systems Engineering in Healthcare

I recently saw a tweet that referenced a May 2014 that was sent to President Obama and his administration: “Report to the President - Better HealthCare and Lower Costs: Accelerating Improvement Through Systems Engineering.” The report was written by the “President’s Council of Advisors on Science and Technology,” or PCAST, and a working group that includes professors, […]

My Personal Kaizen on Scheduling Meetings – Fewer Emails and Less Time

My Personal Kaizen on Scheduling Meetings – Fewer Emails and Less Time

One of the key aspects of the Kaizen process is that we SHARE completed improvements with others. That’s a key principle that Joe Swartz and I wrote about in Healthcare Kaizen, and it’s a key aspect of the KaiNexus software platform. Another important Kaizen behavior is leading by example and I try to do that. One […]

UMass Memorial Aims to Become a “World Class” Kaizen Organization

UMass Memorial Aims to Become a “World Class” Kaizen Organization

I was really happy to see this article about Kaizen and employee engagement at UMass Memorial Medical Center:  What’s good for Toyota is good for UMass Memorial. When I was with LEI in Boston, I had a chance to meet Dr. Eric Dickson before he became CEO at UMass, knowing him as a serious student of […]

Kaizen is Usually a Team Sport

Kaizen is Usually a Team Sport

Last Thursday, Joe Swartz and I presented about “Kaizen Coaching” at the annual Shingo Institute Conference. In the start of our breakout session, I made a point I usually make, something I learned from Norman Bodek: “A suggestion is something for you to do, an idea is something I can do.” The point is that […]

Receiving the Shingo Research Award for “Healthcare Kaizen”

Receiving the Shingo Research Award for “Healthcare Kaizen”

Last night, my co-author Joe Swartz and I were able to formally receive the Shingo Research and Professional Publication Award for our book Healthcare Kaizen. We learned about this recognition about a year ago and received the formal recognition last night, including a very cool crystal book. This is a very meaningful recognition for a number of reasons. My parents […]

Today’s Dilbert – Employee Ideas, PHBs & Chipmunks

Today’s Dilbert – Employee Ideas, PHBs & Chipmunks

Today’s Dilbert is a very funny illustration of what goes wrong in what you might call “boss-driven suggestion systems.” The first part of the strip, which starts off with the “pointy-haired boss” (PHB) asking Dilbert if he has any “great” ideas. What’s the threshold for “great”? See the whole strip here. About LeanBlog.org: Mark Graban […]

Practicing What We Preach: Transparency and Kaizen

Practicing What We Preach: Transparency and Kaizen

I’m part of the crowd that asks the following of healthcare organizations and leaders: be transparent and share quality data with the public, be open about problems and realize that “no problems is a problem,” and practice continuous improvement in all they do. My Healthcare Kaizen co-author Joe Swartz and I recently did a workshop […]

By February 1, 2014 0 Comments Read More →
Online Lean Healthcare Class through LEI, More Upcoming Kaizen Classes

Online Lean Healthcare Class through LEI, More Upcoming Kaizen Classes

In addition to the Healthcare Kaizen class that Joe Swartz and I are doing in Detroit on January 22 (with a 10% reader discount), we might also do a class in Orlando, immediately before or after the Society for Health Systems conference where Joe and I are presenting. Let me know if you’re interested in that. […]

By December 17, 2013 0 Comments Read More →
Mark Graban & Joe Swartz “Healthcare Kaizen” Workshop — Detroit, January 22, 2014

Mark Graban & Joe Swartz “Healthcare Kaizen” Workshop — Detroit, January 22, 2014

I’m very excited to announce that my Healthcare Kaizen  series  co-author, Joe Swartz, will be joining me to run a full-day public registration workshop in the Detroit area on January 22, 2014. Use the link below or code “leanblog” to get 10% off any ticket. Learn more:  Mark Graban & Joe Swartz “Healthcare Kaizen” & […]

By December 4, 2013 0 Comments Read More →
Kaizen Coaching: Avoid the Shut Down

Kaizen Coaching: Avoid the Shut Down

Mark’s Note: Today brings another guest post from Joe Swartz, my co-author for our Healthcare Kaizen series of books. Read his previous posts here.    I also did a  podcast  with him about his experiences at the Franciscan St. Francis Health System. Also, check out  this video about their Kaizen approach. You can also read […]

Kaizen Coaching – The First Rule: Keep Ideas with the Creator

Kaizen Coaching – The First Rule: Keep Ideas with the Creator

Mark’s Note: Today’s guest post is by Joe Swartz, my co-author for the books  Healthcare Kaizen  and  The Executive Guide to Healthcare Kaizen. Joe will be a regular contributor in the future and I also did a  podcast  with him about his experiences at the Franciscan St. Francis Health System. Also, check out  this video […]

Recording and Q&A Follow Up from Shingo Institute Webinar on “Healthcare Kaizen”

Recording and Q&A Follow Up from Shingo Institute Webinar on “Healthcare Kaizen”

Last month, Joe Swartz and I presented a webinar for the newly renamed Shingo Institute about our  Healthcare Kaizen books. The Shingo Institute’s new logo is at left and you can watch a video about their new name and expanded focus. Here is a recording of the webinar, via their site and YouTube  (and PDF […]

By November 13, 2013 2 Comments Read More →
Upcoming Webinars with Mark Graban, Shingo, and KaiNexus

Upcoming Webinars with Mark Graban, Shingo, and KaiNexus

Here are a few upcoming free webinars that I am participating in… I hope you are interested and can attend: Mark Graban & Joe Swartz – Healthcare Kaizen Join  Shingo Research Award recipients, lean experts and authors of  Healthcare Kaizen, Mark  Graban and Joe Swartz, as they present an hourlong Shingo-sponsored live webinar. Whether you […]

By October 10, 2013 0 Comments Read More →
Podcast #187 – Joe Swartz, Co-Author of the “Healthcare Kaizen” Books

Podcast #187 – Joe Swartz, Co-Author of the “Healthcare Kaizen” Books

Please upgrade your browser MP3 File (run time 32:10) Joining me for episode #187 is Joe Swartz, my friend and esteemed co-author for our books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements and The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization. You can learn more about our […]

By September 26, 2013 1 Comments Read More →
Now on Kindle: “The Executive Guide to Healthcare Kaizen”

Now on Kindle: “The Executive Guide to Healthcare Kaizen”

After the paperback release about two weeks ago, my latest book (co-authored with Joe Swartz),  The Executive Guide to Healthcare Kaizen  is now available in Amazon’s Kindle format.  It’s currently only $16 to purchase. It’s funny how the overall extended value stream (from the publisher’s process through Amazon’s) takes longer to get an electronic book […]

By September 7, 2013 0 Comments Read More →
“The Executive Guide to Healthcare Kaizen” is a #1 Hot New Release on Amazon

“The Executive Guide to Healthcare Kaizen” is a #1 Hot New Release on Amazon

It’s exciting to see that our new book  The Executive Guide to Healthcare Kaizen  is getting a great response (especially with the low $17.97 price at Amazon and Walmart.com that I”m excited about). Wednesday night, our book was listed in the #1 spot as a “hot new release” in the Amazon healthcare administration category!   […]

By August 28, 2013 4 Comments Read More →
Kaizen Contest – Win a Copy of “The Executive Guide to Healthcare Kaizen”

Kaizen Contest – Win a Copy of “The Executive Guide to Healthcare Kaizen”

One feature of the website for our  Healthcare Kaizen books  has been the ability for people to share an example of a Kaizen improvement or a photo of their Kaizen management methods. People have shared pictures of idea boards and examples of improvements, including some from KaiNexus customers. My co-author Joe Swartz and I are […]

By August 27, 2013 0 Comments Read More →
Dr. Gary Kaplan’s Introduction to “The Executive Guide to Healthcare Kaizen”

Dr. Gary Kaplan’s Introduction to “The Executive Guide to Healthcare Kaizen”

It’s been just over five years since the first edition of my book  Lean Hospitals was released and just over a year since  Healthcare Kaizen was released. Joe Swartz and I are happy to say that  The Executive Guide to Healthcare Kaizen should be available in the next week or so (via in paperback via […]

By August 23, 2013 1 Comments Read More →