Tag: Healthcare Kaizen
Registration is now open for our “Kaizen Live!” event, where you can visit Franciscan St. Francis Health in Indianapolis to see what a “culture of continuous improvement” is like in a way that will help you in creating the same for your organization.
Wow, we had a great time at Franciscan St. Francis Health this week. We had the “Kaizen Live!” class and workshop Monday through Wednesday. Yesterday, I got to spend the day with Joe Swartz and his “Franciscan Transformation” team from across the system.
I want to express my gratitude to Joe Swartz and his colleagues at Franciscan St. Francis Health for hosting our “Kaizen Live!” event. Yesterday was the first full day and everybody (24 attendees) will be back this morning to continue the learning and discussion.
I’m running an experiment through the “Amazon Giveaway” feature, where I’m hoping to give away a copy of my book Healthcare Kaizen.
On the Amazon page, you have to watch a short video (me talking about Kaizen and continuous improvement). Then, you can click to enter and see if you have won. This is open until the end of day on March 5.
Podcast #242 – Staff & Leaders Talk About the Culture of Continuous Improvement at Franciscan St. Francis
Episode #242 is unique in that it’s a collection of audio clips from videos that Joe Swartz and I shot in late 2014 at his health system, Franciscan St. Francis Health in Indianapolis. In the videos, a number of nurses and leaders talk about continuous improvement in a way that’s fun, wise, and inspirational.
Last year, Joe Swartz and I hosted a workshop at his organization, Franciscan St. Francis Health in Indianapolis. We called it “Kaizen Live!” and it was designed as an opportunity to see a culture of continuous improvement – what does it look like? What do people say?We lay this out in our Healthcare Kaizen books...
It’s been a little while, but here’s a new video about Kaizen and continuous improvement from our friends at Franciscan St. Francis Health in Indianapolis.
In my first post about the on-site Kaizen learning experience at Franciscan St. Francis Health, an event I came to call “Kaizen Live,” I wrote about some of the initial presentations and discussions from Franciscan leaders. You can also see my tweets from the days.
I wanted to share a recent Kaizen improvement story that I heard from a hospital.
Great things can happen when we:
- Listen to our patients
- Take action to prevent similar problems
- Get departments working together to coordinate care
Imagine you’re a new mother and you’re recovering in a room after your postpartum care. You’ve been cared for and visited by a few different OB-GYNs from the medical group, each one of them a top-tier clinician in their field.
Last Wednesday and Thursday, I collaborated with Joe Swartz and a countless number of his colleagues to host 24 visitors from different health systems (and an Indiana state government organization) to learn about the “Kaizen” approach to continuous improvement first hand at Joe’s health system – Franciscan St. Francis Health in Indianapolis.
Joe Swartz and I have been working for a while to put together our first onsite Kaizen workshop at his health system, Franciscan St. Francis Health – all day tomorrow and Thursday morning.
We’re excited that the workshop / conference sold out and we have 25 people attending from different health systems and organizations. A few are from areas outside of healthcare, some are from hospitals, EMS, and even military medicine. We might do this again in the future, so contact us if you’d like to be informed of future opportunities.
Hi – I’d let to let you know about or remind you about a few upcoming events that I’ll be a part of.
I hope you can join me for one or more of them. One of them is a free and requires no travel (a webinar) and other events are being held in Indianapolis, Dallas, and Japan.
I do my best to “practice what I preach” in terms of Lean and Kaizen principles and spirit. No, I don’t have tape outlines around the items on my home office desk (which would be, at best, a superficial copying of 5S practices).
Today, I’m traveling to Tokyo, but I’m still thinking of the amazing nurses and leaders at Franciscan St. Francis Health in Indiana. Through my co-author Joe Swartz, the director of business transformation, their work is featured heavily in our book Healthcare Kaizen. I hope to share their examples and inspiration next week with our hosts and my fellow tour attendees from around the world.
During my recent visit to Franciscan St. Francis Health System, some of the nurses proudly called themselves “Kaizen Queens” (and there was one self-described “Kaizen Princess”) although they also use the term “Kaizeneer” that Franciscan uses more broadly.
Thanks to Ron Pereira and my other friends at Gemba Academy for interviewing me when I visited their studio a few weeks back. Gemba Academy has amazing online video education products that I highly recommend. Check them out.
Last week, I had the opportunity to spend a day with my Healthcare Kaizen co-author Joe Swartz and his colleagues at one of the three hospitals in the Franciscan St. Francis Health system. It was my second visit and, like the first, it reinforced my view that a culture of continuous improvement really is possible – and when you see it, it’s a wonderful thing. It’s even better to work in it.
Recently, while watching part of The Simpsons marathon that aired on FXX, I was inspired to write this post: “Proof That Nelson from The Simpsons is Not a Good Kaizen Coach.”
That led Simon from Germany to point out a different episode where it seems like Homer does a “gemba walk” at the nuclear power plant where he works: