Tag: Guest

11 Ways You Can Get Ideas to Flow From Staff

11 Ways You Can Get Ideas to Flow From Staff

Mark’s note: Today’s guest post is by Duke Rohe of the Office of Performance Improvement at M.D. Anderson Cancer Center in Houston. I’ve met Duke many times at the annual Society for Health Systems conference and he’s always a pleasure to talk with. He shares quite a bit online through the online “Healthcare Management Engineers” […]

By April 28, 2016 0 Comments Read More →
Part 3 – 3 Strategies for Leaders Who Have No One to Lead: An Apprentice

Part 3 – 3 Strategies for Leaders Who Have No One to Lead: An Apprentice

Mark’s note: Here’s the latest in the series by a guest blogger, Paul Serafino. Click here to read earlier posts in this series about leaders who have no one to formally lead. By Paul Serafino: The second strategy in this series is about relationship building, much like the first strategy you read about (and tested […]

How Many Exam Rooms Do You Need?

How Many Exam Rooms Do You Need?

Mark’s note: When I first started in healthcare, I worked for a team called ValuMetrix Services, a part of Johnson & Johnson that did consulting for labs and healthcare organizations. During that time, I got to work with Tony Milian. While I came from manufacturing outside of J&J, Tony had moved over from other parts […]

Part 2 — 3 Strategies for Leaders Who Have No One to Lead: Strong Allies

Part 2 — 3 Strategies for Leaders Who Have No One to Lead: Strong Allies

Mark’s note: Last week, I published a post by Paul Serafino titled “3 Strategies for #Lean Leaders Who Have No One to Lead.” Today, and for the next two Tuesdays, Paul shares each of those strategies. Click here for the whole series.  By Paul Serafino: Here is the first strategy you can test out over […]

3 Strategies for #Lean Leaders Who Have No One to Lead

3 Strategies for #Lean Leaders Who Have No One to Lead

Mark’s note: Today’s post is by a new guest blogger, Paul Serafino. This initial post will be followed by a series of three posts with strategies that he tees up in this post. By Paul Serafino: The door to the production floor opens, and the sounds and smells of manufacturing hit you. It’s unmistakable. There’s […]

Resistance is Futile? Practical Change Techniques for All Levels of Your Organization

Resistance is Futile? Practical Change Techniques for All Levels of Your Organization

Mark’s Note: This is the week my wife and I are physically moving from San Antonio to the DFW area, so thanks to those who have helped with guest posts. Today’s guest post is by Sue Kozlowski, who is part of the team at Techsolve, a team that’s based in Cincinnati. In the past, I’ve collaborated […]

Transparency in Healthcare: Patients *Can* Handle the Truth

Transparency in Healthcare: Patients *Can* Handle the Truth

Mark’s Note: Here is another guest post from Drew Locher. I’m hoping that he’ll contribute occasionally to the blog as a guest author. My podcast with him is coming soon… please do read his “part 1” of this post and then read this. It’s a sad story about how healthcare organizations and care providers can be […]

Case Study: Emergency Department (ED) Throughput Improvement Through Lean

Case Study: Emergency Department (ED) Throughput Improvement Through Lean

Mark’s Note: Today’s guest post comes via my friends at the ThedaCare Center for Healthcare Value, who suggested this case study from Salem Health. You might remember my post from 2012 where I shared a video of some of their senior leaders talking about going to Japan. At the bottom of this post is an 18-minute […]

The Biggest “Bang for Your Lean Buck?” Respecting Your People

The Biggest “Bang for Your Lean Buck?” Respecting Your People

Mark’s note: Today’s post is a guest contribution from Paul Critchley. Check out his previous posts here. As a long time Lean practitioner (and now Lean consultant), I have been asked lots of questions about Lean over the years. There’s one I have gotten more often than the others, though, especially from business owners and […]

Guest Post: Is Your Organization Practicing “Unlean Lean”?

Guest Post: Is Your Organization Practicing “Unlean Lean”?

Mark’s note: Today’s post is something that Drew Locher originally published in his email newsletter (sign up here), but he’s allowing me to post it here. I’ve met Drew through the Lean Enterprise Institute, as we’re both LEI faculty members, and we’ve crossed paths as various conferences. His newsletter resonated with me because it parallels my […]

By February 11, 2016 0 Comments Read More →
“We are not Toyota”

“We are not Toyota”

Mark’s note: Today’s guest post is a return visit by Gert Linthout, from Belgium. Gert and I were part of the same Lean healthcare study trip to Japan back in 2012… Once upon a time… It was some years ago, when we guided a Lean transformation project in a regional hospital. The ambition was to drastically improve…

By November 12, 2015 4 Comments Read More →
Are Lean and Green Really “Two Sides of the Same Coin?”

Are Lean and Green Really “Two Sides of the Same Coin?”

I used to like the slogan, “Lean and Green are two sides of the same coin.” I even used it as a tagline in presentations in which I was arguing that there is a potential for significant synergy between the Lean and sustainability programs in my company.

By September 18, 2015 0 Comments Read More →
The Ergonomics of Compliance

The Ergonomics of Compliance

Many industries face the compliance conundrum. The compliance conundrum occurs when staying in regulatory compliance interferes with business as usual operations. In highly regulated industries, where regulating bodies conduct periodic audits, the strain of the compliance conundrum is even more apparent.

By September 11, 2015 6 Comments Read More →
Why is There a Scrap of Paper with “5S = Failure Pls address” on My Desk?

Why is There a Scrap of Paper with “5S = Failure Pls address” on My Desk?

Mark’s Note: Today’s guest post is by Paul Critchley and while it shares a story from a manufacturing company, I could see a situation like this taking place in healthcare or in any large organization that doesn’t quite get what Lean is about. By Paul Critchley: Lean can be many things to many people; a […]

By September 4, 2015 4 Comments Read More →
What Can a 10 Month Old Child Teach Us About Focus, Willpower… and Kaizen?

What Can a 10 Month Old Child Teach Us About Focus, Willpower… and Kaizen?

Mark’s note: Today’s guest post is by Gert Linthout, from Belgium. Gert and I were part of the same Lean healthcare study trip to Japan back in 2012. He was the co-creator of this creative video on Kaizen that I featured in this blog post. See his previous guest post. By Gert Linthout Last Saturday afternoon, we enjoyed […]

Guest Post: “Do No Harm” – Patient Safety is Defined by Standard of Care

Guest Post: “Do No Harm” – Patient Safety is Defined by Standard of Care

Mark’s Note: I met today’s guest blogger, Gus Lusack, when I was working with a hospital pathology department in the British NHS. Gus was the microbiology manager at the time and, while most of my engagement was in the core lab, we had many great conversations about Lean and healthcare improvement. He’s now working as […]

Guest Post: The one thing Lean Six Sigma got wrong about Lean

Guest Post: The one thing Lean Six Sigma got wrong about Lean

Mark’s Note: Today’s post is a guest post by Erwin van der Koogh, who comes to us from Australia. The thoughts and opinions here are his, although I agree with enough of it to publish it here. I’ll be participating in the discussion via comments and I hope you’ll join in. By Erwin van der […]

SAFETY – Question Your Assumptions

SAFETY – Question Your Assumptions

Mark’s note: Today’s guest post is by Brian Buck, a fellow lean healthcare  practitioner who blogged until about two years ago at his site “Improve With Me.”  Recently, I took my son to his primary care provider and the doctor asked if I would like a flu shot for my four year old son.  I […]

By November 19, 2014 2 Comments Read More →