Tag: Gemba

Homer Simpson Does Some Kaizen at Home and a Gemba Walk at Work

Homer Simpson Does Some Kaizen at Home and a Gemba Walk at Work

Recently, while watching part of The Simpsons marathon that aired on FXX, I was inspired to write this post: “Proof That Nelson from The Simpsons is Not a Good Kaizen Coach.” That led Simon from Germany to point out a different episode where it seems like Homer does a “gemba walk” at the nuclear power plant […]

By September 23, 2014 0 Comments Read More →
Podcast #208 – Michael Bremer, “How to Do a Gemba Walk”

Podcast #208 – Michael Bremer, “How to Do a Gemba Walk”

MP3 File (run time 36:24) Joining me for episode #208 is Michael Bremer, author of the recently released eBook How to Do a Gemba Walk. Michael is president of The Cumberland Group, a business improvement consulting firm based in Illinois. In today’s episode, Michael talks about different types of gemba walks, key behaviors that need to […]

By September 9, 2014 0 Comments Read More →
Proof That Nelson from The Simpsons is Not a Good Kaizen Coach

Proof That Nelson from The Simpsons is Not a Good Kaizen Coach

If you know me, you know I’m a huge fan of The Simpsons. The show has been on TV for 25 of my 40 years. The cable channel FXX is having an “Every Simpsons Ever” marathon, showing all 552 episodes over 12 days. I’m watching it here and there, especially my favorite episodes from the […]

By August 24, 2014 5 Comments Read More →
My Thoughts on “10 Ideas That Hospital and Health System CEOs Need to Ditch,” Including Blame

My Thoughts on “10 Ideas That Hospital and Health System CEOs Need to Ditch,” Including Blame

I saw this piece by Bob Herman at Becker’s Hospital Review and ended up writing a blog post here instead of writing a long comment there. The piece is: 10 Ideas That Hospital and Health System CEOs Need to Ditch I was happy to see ThedaCare’s CEO Dr. Dean Gruner quoted – listen to my podcasts […]

Video: Toyota Helps Harbor-UCLA Medical Center and Their Eye Clinic

Video: Toyota Helps Harbor-UCLA Medical Center and Their Eye Clinic

California week on the blog continues after yesterday’s post about Lean at San Francisco General Hospital. Today, I’m flying to Los Angeles to attend the 5th annual Lean Healthcare Transformation Summit. I will be, as usual, moderating the CEO panel and I will be, for the first time, moderating the Q&A session at the end […]

Secretary Shinseki Has Resigned; Will Things Change at the VA?

Secretary Shinseki Has Resigned; Will Things Change at the VA?

Following up on posts from Monday and Wednesday, we see this headline today: “Shinseki resigns after VA scandal.” As I wrote about on LinkedIn, instead of blaming “bad managers” or a “lack of integrity” at local VA sites, like Phoenix, we have to look at the system. Dr. W. Edwards Deming always said that senior […]

Toyota’s Blog on Pillars of the Toyota Production System & Lean

Toyota’s Blog on Pillars of the Toyota Production System & Lean

I didn’t know , until yesterday, that Toyota has an official company blog (at least for Toyota UK). Even though I’ve learned from Toyota people and many books and classes (and I’ve written books of my own), I always encourage people to get Toyota Production System knowledge directly from the source whenever possible – including […]

Things That Make Me Worry About My Colonoscopy: Patient Safety

Things That Make Me Worry About My Colonoscopy: Patient Safety

Sorry to get all Katie Couric on you, but I’m going to have a colonoscopy on Friday. I turned 40 last October and I have some family history that leads my doctor to get one done now rather than at 50. Unlike Katie, I won’t be broadcasting mine live, but I’ll share some articles and […]

Today’s Dilbert – Employee Ideas, PHBs & Chipmunks

Today’s Dilbert – Employee Ideas, PHBs & Chipmunks

Today’s Dilbert is a very funny illustration of what goes wrong in what you might call “boss-driven suggestion systems.” The first part of the strip, which starts off with the “pointy-haired boss” (PHB) asking Dilbert if he has any “great” ideas. What’s the threshold for “great”? See the whole strip here. About LeanBlog.org: Mark Graban […]

What I’ve Been Reading Lately: Not Doing Kaizen, Engaged Sailors, Etc.

What I’ve Been Reading Lately: Not Doing Kaizen, Engaged Sailors, Etc.

Every once in a while, I have too many browser windows open and it slows my computer down. That’s when I dump a bunch of links in a post that clears out the Lean Blog backlog. Dan Markovitz had a thought provoking post called “How not to build a kaizen culture in three easy steps,” […]

By February 28, 2014 2 Comments Read More →
The Truth About Data and PDSA/PDCA from a Toyota Publication

The Truth About Data and PDSA/PDCA from a Toyota Publication

Out there in the Lean and quality improvement communities, you sometimes hear some silly things. Sometimes, I want to attach the “Lean As Mistakenly Explained” (or L.A.M.E.) label to what’s said when it really seems off the mark from what Lean is really all about. Davis Balestracci, a columnist for Quality Digest, passed along something […]

By February 20, 2014 4 Comments Read More →
Valentine’s Day Thoughts & Past Posts

Valentine’s Day Thoughts & Past Posts

It’s Valentine’s Day. I’ll be on a flight home from Boston later, hoping to see my wife at least a little bit on this day. Anyway, we never go out to dinner on Valentine’s Day proper — our attempt to help “level load” the restaurants (and we get plenty of chances to go out otherwise). […]

By February 14, 2014 0 Comments Read More →
Reader Question: Pros & Cons of Observing in the Workplace

Reader Question: Pros & Cons of Observing in the Workplace

I was asked a question by a Twitter follower over the weekend: “What are the pros & cons of using direct observations in hospital environment to identify value & none value adding activities?”  It’s a short question, but I didn’t think I could answer it in 140 characters. So here goes (and please add your […]

By February 3, 2014 4 Comments Read More →
Fantastic Mixed Media Online Presentation about Lean in Healthcare

Fantastic Mixed Media Online Presentation about Lean in Healthcare

I recently stumbled across a very interesting and well-produced mixed-media presentation that starts with the sounds of snow crackling under a pair a boots… a video clip that illustrates Delvecchio Finley, the CEO of Harbor-UCLA Medical Center, making a snowy trip to ThedaCare, in Appleton, Wisconsin to learn about Lean and healthcare improvement. Check out the […]

By January 8, 2014 0 Comments Read More →
Lean For Thought

Lean For Thought

Mark’s Note: I’m just getting back from vacation, so we’re wrapping up the guest posts. Today’s post is by Christina Kach and you can read her previous guest posts here. Check out her updated bio at the bottom of the post. I’m sure there will be a lot of good discussion on this post, so […]

Parallels and Learning Between Aircraft Engine MRO and Human Healthcare

Parallels and Learning Between Aircraft Engine MRO and Human Healthcare

My wife is a leader in a business (not GE) that does aircraft engine “MRO” work – maintenance, repair, and overhaul. I’ve been able to visit her shop floor (her “gemba”) and we noticed similar parallels between their work (bring engines back to prime “health”) and what’s done in healthcare. This parallel was also explored […]

Don’t Let Looking at Data Blind You From Seeing Reality

Don’t Let Looking at Data Blind You From Seeing Reality

I recently read an article (a case study) about “Lean Six Sigma” in a publication. It’s not online, so I can’t link to it, nor do I really want to call them out by name. I didn’t like the article, in part, because it used the old, tired (and wrong) idea that “Six Sigma is […]

By September 10, 2013 18 Comments Read More →
Weekend Fun: An Example of Poor Problem Solving

Weekend Fun: An Example of Poor Problem Solving

Here’s a funny ESPN commercial featuring golfer Rickie Fowler. Fowler is pouring coffee, yet he makes some bad assumptions about which coffee is decaf and about the “milk” being bad (compounded by the joke that he’s supposedly color blind). I guess if there’s any Lean lesson, it’s that we can be at the “gemba” and […]

By August 30, 2013 7 Comments Read More →