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by Mark Graban on March 25, 2014 · 3 comments
by Mark Graban on January 20, 2014 · 2 comments
by Mark Graban on January 4, 2014 · 6 comments
by Mark Graban on November 8, 2012 · 3 comments
by Mark Graban on January 11, 2012 · 8 comments
by Mark Graban on October 17, 2011 · 3 comments
by Mark Graban on October 11, 2011 · 7 comments
by Mark Graban on June 3, 2011 · 1 comment
by Mark Graban on April 12, 2011 · 2 comments
by Mark Graban on January 13, 2011 · 0 comments
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“Just because something bears the aspect of the inevitable one should not, therefore, go along willingly with it.” —Philip K. Dick
My wife & I often end up asking, "Is that person/organization being incompetent or are they trying to screw us?" Not sure which is worse.
I worry some of the #barrescue managers will fall back into old bad habits once the cameras and adult supervision are gone.
If a manager thinks they are an infallible boss who is always right and won't allow questions from employees, your business will fail.
You can't have quality and good service in an environment where people get fired for disagreeing with their managers. #lean #kaizen
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