Tag: ExperienceChange

Guest Post: Learning to Change our Change Management Approach

Guest Post: Learning to Change our Change Management Approach






Mark’s Note: Today’s post is by a new contributor, Nathalie Khodr. We met a few years back in San Antonio thanks to our shared interests in Lean and healthcare improvement. Nathalie asked to write a post that reflected on her participation in my “ExperienceChange” workshop earlier this year.  read more






By November 10, 2016 0 Comments Read More →
Invitation: Change Management Workshop in Austin November 2 (and our KaiNexus User Conference)

Invitation: Change Management Workshop in Austin November 2 (and our KaiNexus User Conference)






On behalf of the team at KaiNexus, I’d like to open up an invitation to join us and some of our customers in Austin this November. I’m facilitating the fun and innovative “ExperienceChange” workshop that I’ve mentioned here on the blog before. It’s a hands-on way to learn and practice valuable change management skills that […]






By September 20, 2016 0 Comments Read More →
Podcast #247 – James Chisholm, ExperiencePoint and Leading Change

Podcast #247 – James Chisholm, ExperiencePoint and Leading Change






My guest for episode #247 is James Chisholm, a principal and co-founder of the Toronto-based ExperiencePoint. James is a pioneer in the design of online game-based learning, and has authored numerous leadership simulations in use by over 100,000 executives and managers worldwide. I fell in love with their “Lakeview” hospital change management simulation a few years back when […]






It might be too late to get “Buy In” by the time you bemoan the lack of it

It might be too late to get “Buy In” by the time you bemoan the lack of it






Another question I get thrown at me very often is something along the lines of “How do we get more buy in for ______” with that space being filled with Lean, Kaizen, 5S, using the EMR system, improvement, or any number of terms. If you do a Google search for Lean “lack of buy in”…











By February 9, 2016 4 Comments Read More →
Key Tweets from @MarkGraban – Week of January 25, 2016: Bill Clinton, Patient Safety, Workshops

Key Tweets from @MarkGraban – Week of January 25, 2016: Bill Clinton, Patient Safety, Workshops






Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]






By January 29, 2016 0 Comments Read More →
Offering My ExperienceChange Workshop in San Antonio, January 27 & Dallas, April 11

Offering My ExperienceChange Workshop in San Antonio, January 27 & Dallas, April 11






I’ve blogged before about facilitating the fun and exciting “ExperienceChange” workshop. I’m going to be offering this workshop again in San Antonio on January 27. It’s going to be a small group, with no more than 10 participants…











By December 28, 2015 0 Comments Read More →
Webinar Recording – Why Change Management and Lean Are So Important

Webinar Recording – Why Change Management and Lean Are So Important






Yesterday, I did a webinar about the “ExperienceChange” workshops that I’m facilitating and would love to bring to your organization. In the webinar, the first part talks about the need for change management practices and higher levels of employee engagement…











By December 4, 2015 0 Comments Read More →
Better Change Leadership as a Countermeasure to “Resistance to Lean”

Better Change Leadership as a Countermeasure to “Resistance to Lean”






Having a model like this helps prevent errors, such as jumping to implement Lean tools before the organization understands WHY change is necessary. You have to engage and enroll people in change, not just force things on them.

I am convinced that the ExperienceChange simulations, either Lakeview or GlobalTech, are a great way to learn and practice.











By September 22, 2015 12 Comments Read More →