Tag: Doctor

Notes from the 2012 Northeast Shingo Prize Conference, Day One

Notes from the 2012 Northeast Shingo Prize Conference, Day One

Yesterday was an outstanding day at the Northeast Shingo Prize Conference in Worcester, Massachusetts – my first time attending and speaking at this event. It’s always great to see Bruce Hamilton (of “Toast Kaizen” fame) and the rest of the GBMP team, along with the great people from the Shingo Prize. You know it’s the […]

By September 26, 2012 1 Comments Read More →
Stuff I’m Reading: August 15, 2012

Stuff I’m Reading: August 15, 2012

Picking up a feature I was doing a few months back, the backlog of stuff I’ve read and wanted to blog about has grown… that inventory becomes this post. Here are links to some varied articles I’ve read recently that might be of interest on a number of Lean related topics: 6,000 die a year […]

By August 15, 2012 1 Comments Read More →
Dr. Berwick’s 1989 Advice on Making Kaizen Happen in Healthcare

Dr. Berwick’s 1989 Advice on Making Kaizen Happen in Healthcare

Last week, I blogged about the 1989 New England Journal of Medicine article by Dr. Donald M. Berwick, “Continuous Improvement as an Ideal in Health Care.” Dr. Berwick wrote that kaizen (as continuous improvement) is not alien to healthcare, as “self development, continuous learning, the pursuit of completeness are all familiar themes in medical instruction […]

By August 13, 2012 2 Comments Read More →
Dr. John Toussaint Says “Don’t Kill Me!”

Dr. John Toussaint Says “Don’t Kill Me!”

To end the week, here’s a piece by our friend John Toussaint, MD, CEO of the ThedaCare Center for Healthcare Value, that was published on CNBC.com: “Don’t Kill Me! What I Want From the Healthcare System: Author of ‘Potent Medicine“ Even though John was a practicing physician and a CEO (of the health system ThedaCare), […]

By August 10, 2012 3 Comments Read More →
A Brave Analogy from Dr. Atul Gawande

A Brave Analogy from Dr. Atul Gawande

A number of readers have sent me a link to the latest  New Yorker missive from Dr. Atul Gawande (whose work I greatly admire). It’s titled “Big Med: Restaurant chains have managed to combine quality control, cost control, and innovation. Can health care?” The piece makes a number of good points about the need to […]

Dr. Donald Berwick – Ahead of his Time on Kaizen in 1989

Dr. Donald Berwick – Ahead of his Time on Kaizen in 1989

I’ve blogged before about Dr. Donald M. (Don) Berwick, the founder of the Institute for Healthcare Improvement and the former administrator of the Centers for Medicare and Medicaid Services (CMS). I was fortunate to meet him briefly at the 2010 IHI National Forum, where he spoke a lot about Lean in his keynote remarks. When […]

KaiNexus Updates – White Paper and Customer Videos

KaiNexus Updates – White Paper and Customer Videos

I’ve been busy over the past year working with the startup KaiNexus. Our technology is now being used (or in the process of going live) in nine medical centers / health systems in the U.S. We have published our first white paper that talks about the results from early customers and the ROI from a […]

Podcast #150 – Jeffrey Lobosky, MD, “It’s Enough to Make You Sick”

Podcast #150 – Jeffrey Lobosky, MD, “It’s Enough to Make You Sick”

Please upgrade your browser MP3 File (run time 22:18) My guest for episode #150 is Jeffrey M. Lobosky, MD, the author of the book It’s Enough to Make You Sick: The Failure of American Health Care and a Prescription for the Cure. Dr. Lobosky talks about what he thinks is lacking in current healthcare reform […]

Podcast #149 – Gregory Jacobson, MD, Kaizen in Emergency Medicine

Podcast #149 – Gregory Jacobson, MD, Kaizen in Emergency Medicine

Please upgrade your browser MP3 File (run time 25:56) My guest for episode #149 is Gregory Jacobson, MD, the co-founder and CEO at KaiNexus. We’ll be talking about his early work with Kaizen in emergency medicine settings – how did he get introduced to Kaizen principles and how did train others, especially physicians, in getting […]

Goodbye Dr. House, Hello “Respect for People”

Dr. Robert Wachter has a great column in today’s USA Today: “Column: Gregory House M.D.: RIP” and it’s republished on his blog, with its own comment section. I wrote a comment, which is awaiting moderation, and I’ll repost it here…. also curious to hear your comments on his blog or here on mine. From his […]

TED Video: Atul Gawande: How do we heal medicine?

TED Video: Atul Gawande: How do we heal medicine?

There’s a new TED conference video from April 2012 featuring Dr. Atul Gawande, author of amazing books including The Checklist Manifesto: How to Get Things Right.”  The core of the video will be familiar if you remember my blog post on Gawande’s 2011 commencement address:  Dr. Gawande’s Commencement Address: Cowboys or Pit Crews?  It’s well […]

Stuff I’m Reading, May 1, 2012

Here are links to some varied articles I’ve read recently that might be of interest on a number of Lean related topics: NFL Draft – Player Names on Jerseys (Lean Blitz) – Chad Walters shares how the NFL got player names on jerseys so quickly for last week’s draft Chicken Scratches vs. Electronic Prescriptions (NY […]

My Trip to the Apple Store was Like a Hospital Visit

My Trip to the Apple Store was Like a Hospital Visit

I generally love the Apple Stores for their customer service and environment, as a primary Mac user for the past four years. You may have read stories about how executives from the Apple Store have been working with Stanford Hospital to create a better environment and experience for patients. It’s another fascinating example of taking […]

My Essay in Naida Grunden’s New Book on Lean Design – Be Lean not L.A.M.E.

My Essay in Naida Grunden’s New Book on Lean Design – Be Lean not L.A.M.E.

I’m in Las Vegas, speaking today to close the Lean Healthcare PowerDay event. There are many great speakers, including Dr. Richard Shannon, Dr. David Munch, and my good friend and fellow author, Naida Grunden. Click on their names to listen to my prior podcasts with them. I’ll be doing another podcast with Naida and her […]

Podcast #139 – Dr. Dave Munch of Healthcare Performance Partners

Podcast #139 – Dr. Dave Munch of Healthcare Performance Partners

Please upgrade your browser MP3 File (run time 25:45) Episode #139 is a conversation with Dave Munch, MD, who is the Senior Vice President and Chief Clinical Officer for Healthcare Performance Partners (HPP). Before joining the consulting firm, Dave was a senior C-level clinical leader at Exempla Lutheran Health System where he led their Lean […]

By February 23, 2012 3 Comments Read More →
Podcast #135 – Dan Markovitz “A Factory of One”

Podcast #135 – Dan Markovitz “A Factory of One”

Please upgrade your browser MP3 File (run time 25:15) Our guest for episode #135 is Dan Markovitz, author of the new book A Factory of One: Applying Lean Principles to Banish Waste and Improve Your Personal Performance. If your New Year’s resolutions include improving your own personal productivity, Dan is a great person to talk […]

By January 4, 2012 1 Comments Read More →
Webinar Recording from a University of Michigan Health System Lean Leader

Webinar Recording from a University of Michigan Health System Lean Leader

Yesterday, the MIT SDM program hosted a webinar by Dr. Jack Billi from University of Michigan. I had the good fortune to meet Dr. Billi a few times during my involvement in the Healthcare Value Network. He is an extremely thoughtful and passionate Lean leader for both the health system and the medical school. You […]

By December 13, 2011 1 Comments Read More →
Podcast #127 – Dr. Rick Shannon: Lean, Clinical Outcomes & Patient Safety

Podcast #127 – Dr. Rick Shannon: Lean, Clinical Outcomes & Patient Safety

Please upgrade your browser MP3 File (run time 20:19) Podcast #127 is a very special conversation with a leader and a hero of mine in the world of patient safety, Richard P. Shannon, MD. Dr. Shannon is a cardiologist and is  Chair, Department of Medicine, University of Pennsylvania School of Medicine  and the Hospital of […]

By August 18, 2011 2 Comments Read More →