DirecTV Archives

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Mark Graban - May 19, 2012 14

I've been a happy DirecTV customer since 2007, when I switched from cable so I could get the Big Ten Network when it launched...

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Mark Graban - August 11, 2010 7

Following up the DirecTV service call that I blogged about this morning, there was some clear, obvious waste that could have been avoided through...

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Mark Graban - August 11, 2010 9

The other day, I had a DirecTV service tech coming to the house to make a repair (their customer service has been FAR better...

Mark Graban on The Inconsistent Mobile Order Delivery Process at Starbucks Can Be FrustratingApril 24, 2024
What’s the beverage that you got charged differently for? Was a drink with modifications? Regional difference in pricing generally?
Monica on The Inconsistent Mobile Order Delivery Process at Starbucks Can Be FrustratingApril 24, 2024
A small side-step from mobile orders is drive-thru. I tweeted/X'd at Starbucks earlier this week when I discovered that 2…
Mark Graban on The Inconsistent Mobile Order Delivery Process at Starbucks Can Be FrustratingApril 24, 2024
Starbucks doesn't have franchises. About half of the stores are company owned and the other half or so are "licensed"…
Lyons on The Inconsistent Mobile Order Delivery Process at Starbucks Can Be FrustratingApril 24, 2024
It appears that Starbucks is franchised out as most most other establishments. Different Starbucks have different rules. However, the Head…
Mark Graban on The Inconsistent Mobile Order Delivery Process at Starbucks Can Be FrustratingApril 24, 2024
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