Tag: Deming

Lean Healthcare featured on PBS Nightly Business Report

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Friday night's PBS program the Nightly Business Report had a nice feature on the use of Lean at Good Samaritan Hospital in Downer's Grove,...

Good News, Bad News on GM Doubling ‘Volt’ Production

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I don't often go back to write about GM, the first company I worked for out of college. Thanks to my dad who sent...

“Management By Walking Around” vs. “Gemba Walks”

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It's important not to confuse a proper Lean "gemba walk" with the idea of "management by walking around" (MBWA).  What did the late, great...

“Healthcare Kaizen” Book Update – The Manuscript is Submitted!

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It's a project that my co-author, Joe Swartz, and I have been working on all year... the manuscript is finally complete and sent (as...

ThedaCare’s CEO: “The Goal is Zero – The Target is Improvement”

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On his blog, John Toussaint shared this letter from ThedaCare CEO Dean Gruner to all employees. Toussaint said the letter is inspired by Paul...

Upcoming Podcast Interview with former GM Exec Bob Lutz

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As someone who started his career in the auto industry, I'm excited to be interviewing a modern auto-industry legend on Friday for an upcoming...

Build, Measure, Learn – in Startups, Healthcare, and Careers

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One reason I love applying Lean thinking in new arenas as my career progresses is that each shift in industry leads to new challenges...

A Great Poster in a Lean Hospital Lab – Asking Why

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As a student of Dr. W. Edwards Deming's books and teachings, I'm not a big fan of slogans and posters in the workplace. Last week,...

Stopping the Blame Game

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This one got stuck in the "stuff to blog about" pile for a few months, but HBR published a gem of an article called...

Time & Motion Studies Are Not “Discredited,” Just How They Are...

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First off, a huge thumbs up and thanks are due to Eric Ries and his thought-provoking "Startup Lessons Learned" conference on the "Lean Startup"...

If management stopped demotivating their employees…

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I'm always happy when the wisdom of Dr. W. Edwards Deming spreads in modern social media, almost 20 years after his passing. His message...

PDSA Video from IHI

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It's alphabet soup Saturday, as this IHI PDSA video comes from a PhD, Robert Lloyd. A great basic overview (or refresher course) for anyone...