Tag: Deming

Listen Like podcast #133, this episode is a Q&A that follows up a webinar I did for my good friends at Gemba Academy recently, on...

In this month's "ASQ Influential Voices" series, ASQ President Paul Borawski asked, "How Do You "Sell" Quality?," particularly to senior execs and CEOs. Paul...

Since the webinar I'm doing later today for Gemba Academy (Using SPC to Make Better Management Decisions) allows me to cite the late great...

I wish I had shared this story when the video was still available (not sure why the TV station pulled it down) -- in...

It was a very pleasant surprise that ASQ chose Ari Weizweig, a founder and CEO of Zingerman's Deli (and other businesses) in Ann Arbor,...

One of the most powerful thoughts in the book On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry  (by John Toussaint...

NBC's "The Office" is often a good source for clips that illustrate the opposite of Lean thinking. Last week's episode was a continuation of...

While doing research for my upcoming book on "Healthcare Kaizen," I found two books that touched on kaizen-style continuous improvement in our everyday lives....

At first I thought this post was stretching this week's blog theme of applying Lean principles in everyday life, but I think it actually...

I saw this article the other day on BusinessInsider.com: "10 Predictions For How The Workplace Will Change In 2012." Two of the predictions caught my...

It's sometimes said (and I believe this to be true) that "100% inspection isn't 100% effective" (it seems like Dr. W. Edwards Deming might...

On last Thursday's episode of The Office, Dwight Schrute  installed a software system that he called an "accountability booster," aka the "doomsday device," as...