Tag: Deming

Trying Too Hard to Force Innovation (or Kaizen) Can Backfire

Trying Too Hard to Force Innovation (or Kaizen) Can Backfire

The W. Edwards Deming Institute posted a video of Kevin Cahill, a grandson of Dr. Deming, welcoming people to the event and talking about innovation, or the desire that people have for it. But, they don’t know what to do…

By October 6, 2015 4 Comments Read More →
“Learning to be Lean” – An Inside Look at a Rapid Improvement Event

“Learning to be Lean” – An Inside Look at a Rapid Improvement Event

There’s a really good article that was published by Modern Healthcare as a special report, written by Sabriya Rice. Sabriya spent a week observing a rapid improvement event (RIE) at the Sts. Mary and Elizabeth Medical Center in Illinois. It’s an in depth article that, I think, very accurately reflects the reality that Lean is helpful, but the process isn’t easy for a number of reasons.

By September 28, 2015 3 Comments Read More →
Are Lean and Green Really “Two Sides of the Same Coin?”

Are Lean and Green Really “Two Sides of the Same Coin?”

I used to like the slogan, “Lean and Green are two sides of the same coin.” I even used it as a tagline in presentations in which I was arguing that there is a potential for significant synergy between the Lean and sustainability programs in my company.

By September 18, 2015 0 Comments Read More →
“Practicing Lean:” Starting Out with Six Sigma

“Practicing Lean:” Starting Out with Six Sigma

Today’s post is an excerpt from the collaborative ebook project Practicing Lean. I wrote the first two chapters of the book and then asked others to contribute their early stories about mistakes and lessons learned.

By September 14, 2015 5 Comments Read More →
Key Tweets from @MarkGraban – Week of September 7, 2015: Toyota & Tim’s

Key Tweets from @MarkGraban – Week of September 7, 2015: Toyota & Tim’s

Here’s the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better experience by clicking through to view […]

By September 12, 2015 0 Comments Read More →
Podcast #229 – John Dyer, Reflections on Deming, Six Sigma, and More

Podcast #229 – John Dyer, Reflections on Deming, Six Sigma, and More

My guest for episode #229 is John Dyer, president of his consulting firm, JD&A, Inc., and a contributor for IndustryWeek.com. John started his career at General Electric and later moved to Ingersoll-Rand, where he was VP of Operations for their Security and Safety sector. John had the good fortune to learn directly from W. Edwards […]

By September 8, 2015 0 Comments Read More →
Another Conversation About L.A.M.E. and Lean in Manufacturing and Healthcare

Another Conversation About L.A.M.E. and Lean in Manufacturing and Healthcare

It’s far too common to see somebody with just a little bit of understanding about Lean do things that really shouldn’t be described as Lean at all… in terms of the decisions they are making or the approaches they are taking. I saw an article about Lean in physician practices: “Lean Practice Management for Physicians.” […]

By August 31, 2015 9 Comments Read More →
Throwback Thursday: Inc. Writes About Dr. Deming in 1987

Throwback Thursday: Inc. Writes About Dr. Deming in 1987

I stumbled across an article from the Inc. magazine archives from 1987, so it’s today’s “Throwback Thursday.” In 1987, I was starting high school and that was probably right about the time when my dad, an engineer for General Motors, was able to attend one of Deming’s famed four-day seminars. Hearing about that was my […]

By August 27, 2015 1 Comments Read More →
I Wish I Could Say I Intentionally Made This Mistake to Illustrate a Point

I Wish I Could Say I Intentionally Made This Mistake to Illustrate a Point

As I mentioned on Monday, I’m working on a 3rd revised edition of my book Lean Hospitals. Traditional book publishing is a funny (and sometimes frustrating) value stream, in a lot of ways. There are many batches and many queues along the way… one of the reasons it takes so long to transform a Word .DOC manuscript […]

By August 26, 2015 3 Comments Read More →
What’s Demoralizing? The Colors on a Chart or Not Improving the System?

What’s Demoralizing? The Colors on a Chart or Not Improving the System?

I forget what hospital these charts are even from, but it doesn’t really matter. It’s become more common, in my gemba visits, to see hospital departments charting metrics. They are often part of “huddle boards” that teams gather around on a daily basis (or, ideally, each shift). read more

Running Dr. Deming’s Red Bead Experiment & the Implications for Healthcare

Running Dr. Deming’s Red Bead Experiment & the Implications for Healthcare

Later next month, at the Northeast L.E.A.N. Conference, I’m facilitating the famous “Red Bead Experiment” of W. Edwards Deming (sometimes referred to as the “Red Bead Game”). If you’re going to be there, please join me on Tuesday September 29. I’ll also be doing a pre-conference workshop on Kaizen and daily continuous improvement the afternoon […]

By August 19, 2015 5 Comments Read More →
Why This Sushi Company Policy Letter Should be Copied by Hospitals – As Long as They All Actually Live by It

Why This Sushi Company Policy Letter Should be Copied by Hospitals – As Long as They All Actually Live by It

I love the Texas-based grocery store chain “Central Market.” It’s like a local version of a Whole Foods, basically. One of their features is a sushi area that’s run by a third-party company, Yummi Sushi. Posted prominently is a letter that outlines their stated approach to quality and safety. Click the photo for a larger […]

Key Tweets from @MarkGraban – Week of July 27, 2015

Key Tweets from @MarkGraban – Week of July 27, 2015

Here’s the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better experience by clicking through to view […]

See How a British Psychiatrist is Using LEGO Videos to Explain Lean Healthcare

See How a British Psychiatrist is Using LEGO Videos to Explain Lean Healthcare

A collection of creative videos was recently brought to my attention and I’d like to share them here. They are created by Dr. Mark Harrison (@leanpsychiatry), a psychiatrist for an NHS Trust. He created the videos by taking photos of LEGO creations and adding voiceover. It’s amazing that we all have the technology required to […]

Fear, Lies, Failure, and Success (and Laughs) on the Show “Silicon Valley”

Fear, Lies, Failure, and Success (and Laughs) on the Show “Silicon Valley”

I love the show “Silicon Valley” and I just “binge watched” all ten episodes of Season 2 while traveling home from vacation. A few scenes from two episodes made me think about continuous improvement (yeah, even while on vacation). When talking about Lean or Kaizen (continuous improvement), people often say things like “failure is a […]

Podcast #222 – Erin S. DuPree, M.D., FACOG, Joint Commission Center for Transforming Healthcare

Podcast #222 – Erin S. DuPree, M.D., FACOG, Joint Commission Center for Transforming Healthcare

Joining me for episode #222 of the podcast is Erin S. DuPree, M.D., FACOG, the Chief Medical Officer and Vice President for the Joint Commission Center for Transforming Healthcare. Dr. DuPree is an OB/GYN by training, was previously the Chief Medical Officer and Senior Vice President for Medical Affairs at The Mount Sinai Medical Center in […]

Some Highlights from Last Week’s “Kaizen Live” Event at Franciscan St. Francis Health

Some Highlights from Last Week’s “Kaizen Live” Event at Franciscan St. Francis Health

Last Wednesday and Thursday, I collaborated with Joe Swartz and a countless number of his colleagues to host 24 visitors from different health systems (and an Indiana state government organization) to learn about the “Kaizen” approach to continuous improvement first hand at Joe’s health system – Franciscan St. Francis Health in Indianapolis. read more

Throwback Thursday: Dr. Deming’s Last Interview & Jack Welch’s Thoughts on Him

Throwback Thursday: Dr. Deming’s Last Interview & Jack Welch’s Thoughts on Him

To the left is a young baby me. I don’t think I was thinking about Dr. Deming as a baby, but thankfully my parents had a lot of intrinsic motivation to take care of me! One of the many things I admire about W. Edwards Deming is how hard he worked into his 90s. He […]