Tag: Deming

What’s New in the 3rd Edition of Lean Hospitals? [Video]

What’s New in the 3rd Edition of Lean Hospitals? [Video]

Thanks to my friends at the ThedaCare Center for Healthcare Value for putting together this video with me, filmed at the last Lean Healthcare Transformation Summit (hope to see you there next June).

The video was a chance to talk about what’s new in the 3rd edition of my book Lean Hospitals that was released in June. You can  now buy the book from the Center, along with other great books and videos.

By October 5, 2016 0 Comments Read More →
Lessons from the Wells Fargo Scandal, Mismanagement, and Gaming the Numbers

Lessons from the Wells Fargo Scandal, Mismanagement, and Gaming the Numbers

It’s been a busy fall so far. I’ve wanted to blog about the Wells Fargo scandal and management mess, but haven’t had the time to really write a comprehensive blog post about it until now. In less busy times, I might have written a 3,000 word mega post about the situation… but this isn’t that (and maybe that’s good for you, the reader).

By September 22, 2016 7 Comments Read More →
Key Tweets from @MarkGraban – Week of August 15, 2016: Whiskey, Deming, Brazil & Kaizen

Key Tweets from @MarkGraban – Week of August 15, 2016: Whiskey, Deming, Brazil & Kaizen

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.

By August 19, 2016 0 Comments Read More →
Free Webinar Recording: The Real Lessons of Dr. Deming’s Red Bead Factory

Free Webinar Recording: The Real Lessons of Dr. Deming’s Red Bead Factory

I’ve written a lot about Dr. Deming’s famous “Red Bead Experiment.” As a follow up to my workshop at February’s Society for Health Systems Conference (we played the simulation with a group there), Mike and I promised to do a follow up webinar. Mike was supposed to co-facilitate the Red Bead session with me, but ended up having a schedule conflict.

Key Tweets from @MarkGraban – Week of June 13, 2016: Lean Healthcare Transformation Summit & More

Key Tweets from @MarkGraban – Week of June 13, 2016: Lean Healthcare Transformation Summit & More

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.

Lean Healthcare Transformation Summit Starts Today; Past Videos of Dr. John Toussaint

Lean Healthcare Transformation Summit Starts Today; Past Videos of Dr. John Toussaint

Today’s the first day of the two-day Lean Healthcare Transformation Summit, an annual event that’s being held this year near Miami. If you’re at the Summit, please find me to say hello.

GM’s CEO Roger Smith Thought Toyota Had Magic, But This Was the “Secret”

GM’s CEO Roger Smith Thought Toyota Had Magic, But This Was the “Secret”

Thanks to this post by Bruce Hamilton (aka “Toast Guy” or “Old Lean Dude”), I was reminded of the old General Motors effort, spearheaded by then-CEO Roger Smith (of “Roger & Me” fame), to fully automate car factories. Their concept was the “lights-out factory” that could run without people (other than a security guard).

From 1994, But Relevant Today: “Why TQM Fails” & Parallels to Lean

From 1994, But Relevant Today: “Why TQM Fails” & Parallels to Lean

Some of you reading this might remember the Total Quality Management (TQM) movement of the late 1980s and 1990s. Many would look back and label it a “fad.” As I’ve said about Lean, it’s only a fad to those who are susceptible to fads. As I blogged about in 2006, management is often prone to...

What These Nurses Had to Say About “Lean Hospitals”; Free Gift with Pre-Order

What These Nurses Had to Say About “Lean Hospitals”; Free Gift with Pre-Order

I recently learned that a company called Anderson Continuing Education offers continuing education (CE) credits for nurses related to my book Lean HospitalsSee their page for my book.

I am still trying to learn more, but they will sell the book or, if you already own the book, you can just buy a quiz (that can be mailed to you or delivered online). One nurse I knew was excited because “21.5 contact hours for 30 bucks is a steal!”

Mr. Burns From the Simpsons is, No Surprise, a Safety Hypocrite

Mr. Burns From the Simpsons is, No Surprise, a Safety Hypocrite

We can probably all use a mid-week chuckle… I used to be a die hard fan of The Simpsons. I’ve drifted away from watching the show over time, but a friend recommended that I was the season finale.

#Lean Would Be a Solution for What These Nurses Complain About

#Lean Would Be a Solution for What These Nurses Complain About

In my time working with hospitals, I’ve always been very sympathetic to front-line nurses (and other staff). They are far too often overburdened and undersupported. Work is often more difficult than it needs to be — too much hassle and not enough time with patients. Nurses are forced to jump through hoops, fighting through bad systems, yet they too often get blamed when things go wrong.

By February 22, 2016 5 Comments Read More →
Ask This Question (Not This One) When Trying to Improve a Stable System

Ask This Question (Not This One) When Trying to Improve a Stable System

As I’ve done before (and written about), I’ll be facilitating the famed “Deming Red Bead Experiment” on Thursday at the Society for Health Systems annual conference. See this pages with notes and slides.

By February 16, 2016 3 Comments Read More →
“Practicing Lean” Excerpt – Lessons from Japan

“Practicing Lean” Excerpt – Lessons from Japan

I’ve recently updated the eBook Practicing Lean to include a new ninth chapter, submitted by Samuel Selay. Other new chapters are by David Haigh, from Canada, and Joe Swartz (my Healthcare Kaizen co-author) .

By February 12, 2016 1 Comments Read More →
It might be too late to get “Buy In” by the time you bemoan the lack of it

It might be too late to get “Buy In” by the time you bemoan the lack of it

Another question I get thrown at me very often is something along the lines of “How do we get more buy in for ______” with that space being filled with Lean, Kaizen, 5S, using the EMR system, improvement, or any number of terms. If you do a Google search for Lean “lack of buy in”...

By February 9, 2016 4 Comments Read More →
Throwback Thursday: Various Posts from February 4th, Across 11 Years

Throwback Thursday: Various Posts from February 4th, Across 11 Years

My blog turned 11 years old last month. Thanks to everyone for reading! I looked back, as a Throwback Thursday, and found a number of really good posts that were published on this date...

By February 4, 2016 0 Comments Read More →
The Shared Interests & Goals of Lean and the Patient Safety Movement

The Shared Interests & Goals of Lean and the Patient Safety Movement

Later today and tomorrow, I’ll be attending the annual World Patient Safety, Science & Technology Summit that’s produced by a non-profit called the Patient Safety Movement. If you’re also at the event, please say hi! Follow the event on the hashtag #0X2020.

By January 22, 2016 0 Comments Read More →
Cleveland Clinic Improvement Model, Part 1: Alignment & Visual Management

Cleveland Clinic Improvement Model, Part 1: Alignment & Visual Management

Back in November, I had a chance to meet Nate Hurle, from Cleveland Clinic, as he was giving a presentation about their work with Lean and continuous improvement. As we chatted, I mentioned that I’d be in Ohio in early December, as I was going to visit my grandfather who lives in northeastern Ohio (he’s almost 93!). Nate was kind enough to invite me to spend a day with him and two sites within Cleveland Clinic.

By January 19, 2016 9 Comments Read More →
Doctors Bash “Taylorism” and “Toyota Lean” in the New England Journal of Medicine

Doctors Bash “Taylorism” and “Toyota Lean” in the New England Journal of Medicine

In the article posted today, Pamela Hartzband, M.D., and Jerome Groopman, M.D. (the later the author of the popular book How Doctors Think), rant about all sorts of things… some of which have nothing to do with Lean...

By January 13, 2016 61 Comments Read More →