Tag: Deming

Podcast #167 – Claire Crawford-Mason, Producer of Dr. W. Edwards Deming...

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Listen: My guest for episode #167 is Clare Crawford-Mason, the producer of the landmark 1980 NBC documentary that featured W. Edwards Deming,  "If Japan Can...

SHS Notes: Hospital Improvement, Deming Lessons from Mike Stoecklein, Shocking Doctors

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I'm still reflecting on what a great conference the Society for Health Systems put on again this year. Here are some highlights from other...

Society for Health Systems (#SHS2013) Notes – MD Anderson Talks on...

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I think this was my sixth consecutive year attending the annual Society for Health Systems Conference, held this year in New Orleans. In the next...

Misinterpreting Deming: The Misuse of ‘Survival is not Mandatory’ in Lean...

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One of the more popular email signature quotes that I see (at least amongst Lean practitioners) is this priceless gem from Dr. W. Edwards...

What Makes a Person Clean Drinking Glasses with Pledge? A Bad...

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"A bad system, will defeat a good person, every time." -- W. Edwards Deming Would you polish drinking glasses at home with the furniture cleaner...

14, not 3, is a Magic Number for Dr. Deming and...

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Those of us who grew up with "Schoolhouse Rock" will remember the song "3 is a Magic Number." Students of W. Edwards Deming know his...

Guest Post – Words Matter: Why I Prefer PDSA over PDCA

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Mark's note -- today's guest post is by my  friend Karen Martin, my guest for Podcast #151 where we talked about her latest book The...

Dr. Deming, Stand Up Comedian

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There is a wonderful two-hour video of Dr. W. Edwards Deming addressing a university in Connecticut back in 1990. There's so much wisdom in...

Announcing Baby Kaizen

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No, this is not a program of Kaizen, or continuous  improvement, for babies. Babies naturally grow, try new things, and gain new capabilities. But,...

Start 2013 with “The Spirit of Kaizen”

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As we enter the new year, it's a great time to reflect back on 2012 - what worked and what didn't work... what do...

Japan Tour Reflections: Taking Home Lean Artifacts or Lean Thinking?

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Reflecting more on my recent Japan tour (see previous posts) one word came up in my notes: artifacts. One dictionary definition of that term is...

A Panel of Early Lean Lab Innovators

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This week, I was able to drop by the annual Lab Quality Confab event since it was being held in here in San Antonio....