Tag: Culture

Creating a Culture of Learning From Mistakes at The Raymond Corporation

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You might remember this Lean Blog Interviews podcast episode that I did last year with Keith Ingels from The Raymond Corporation, a Toyota Industries...

Operational Excellence Mixtape: Best of 2020

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Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! 2020 was an unusual...

Can Questions About Patient Safety Feel Psychologically Unsafe?

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I think that working to reduce patient harm (to improve patient safety) is one of the most important (and most noble) applications of Lean. Daily...

Interview with Amy C. Edmondson On Psychological Safety And “The Fearless...

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My guest for episode #356 of the podcast is Amy C. Edmondson, PhD, the Novartis Professor of Leadership and Management at the Harvard Business...

The Path to Patient Safety in Japan (or Elsewhere): Reporting Problems,...

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tl;dr summary: The blog post discusses the importance of reporting and solving problems for patient safety in Japan. It highlights stories from two hospitals...

When Doctors and Nurses are Afraid to Speak Up About ...

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The theme for the next couple of days on the blog is patient safety and the idea of "psychological safety" for employees or physicians...

It’s Hard to Ask Leaders to Change the System in Which...

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The other day, I stumbled across an old article that I remember, as it was published in the Wall Street Journal in 2004. The...

From Japan: “We were not always a Kaizen company” — Surprising?

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Here is something brief that I posted on LinkedIn while I was in Japan recently, but I also wanted to share it here, elaborating...

A Hospital CEO’s Humble Reflections on His Role in Lean and...

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Kim Hollon is CEO and President at Signature Healthcare. I don't know him well, but I've heard a lot of great things about him...

How Does a Loving & Caring Organization Get Accused of Treating...

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Children's Hospital of Philadelphia (CHOP) is the oldest children's hospitals in the United States. I don't think I've ever been there, but I remember...

Podcast #350 — Tim Turner – Building Lexus, Leaving Toyota, and...

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My guest today is Tim Turner, who joined us previously in 2010 for episode #90. Tim was the lead author for a book called One...

A Brief Summary of My First Trip to Brazil: Beef, Emojis,...

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I got back Sunday morning from my first trip to Brazil. I had a great time last week as a guest of a company...