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by Mark Graban on March 28, 2014 · 1 comment
by Mark Graban on March 22, 2014 · 10 comments
by Mark Graban on March 20, 2014 · 19 comments
by Mark Graban on March 17, 2014 · 14 comments
by Mark Graban on December 30, 2013 · 0 comments
by Mark Graban on November 27, 2013 · 3 comments
by Mark Graban on November 25, 2013 · 0 comments
by Mark Graban on October 22, 2013 · 3 comments
by Mark Graban on September 12, 2013 · 2 comments
by Mark Graban on April 29, 2013 · 12 comments
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My wife & I often end up asking, "Is that person/organization being incompetent or are they trying to screw us?" Not sure which is worse.
I worry some of the #barrescue managers will fall back into old bad habits once the cameras and adult supervision are gone.
If a manager thinks they are an infallible boss who is always right and won't allow questions from employees, your business will fail.
You can't have quality and good service in an environment where people get fired for disagreeing with their managers. #lean #kaizen
"Do you respect your manager?" Asks @jontaffer. Employees say "no" without hesitation. #barrescue
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