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Tag: Canada

Must Listen: CBC Radio Piece on #Lean in Ontario, ThedaCare, and Saskatchewan

Must Listen: CBC Radio Piece on #Lean in Ontario, ThedaCare, and Saskatchewan

I was thankful to find this CBC Radio news story / podcast from the program “White Coat Black Art,” hosted by Dr. Brian Goldman: The Toyota Way for Healthcare It’s just under 30 minutes long and I think it’s a “must listen.” You can also get this through iTunes and your iOS device. Here are […]

By November 13, 2014 5 Comments Read More →
“Healthy Debate” About Lean in Healthcare & Emergency Departments

“Healthy Debate” About Lean in Healthcare & Emergency Departments

I was recently interviewed by one of the reporters who put together this web article in Canada: “From the factory floor to the emergency department: Hospitals explore Lean method” The article highlights Lean success stories and it also raises some interesting challenges and data that question the approach. My friends at St. Boniface General Hospital […]

By September 22, 2014 5 Comments Read More →
What They’re Saying Now about Lean Healthcare in Saskatchewan

What They’re Saying Now about Lean Healthcare in Saskatchewan

There have been plenty of headlines and updates since I first blogged about the controversy over Lean healthcare in the Canadian province of Saskatchewan (see my previous posts here). From my outside perspective, there are some good things happening. I admire their adoption of a “patient safety alert system” and a blame-free culture (see Saskatoon […]

Good Questions, But With Some Misunderstandings about Lean Healthcare

Good Questions, But With Some Misunderstandings about Lean Healthcare

In 2009, I wrote about a nurses’ union in New Brunswick that supported Lean because they realized this methodology could help reduce waiting times and improve working conditions. It’s win/win. Yet, as part of the recent politicized Lean healthcare brew-ha-ha in Saskatchewan (read more here), the Saskatchewan Union of Nurses (SUN) has been critical of the provinces’ […]

More on Lean in Saskatchewan

More on Lean in Saskatchewan

Since the healthcare improvement work I do is apolitical and non-partisan, I’m generally not one to butt into the political affairs of Canada or other countries. But, when I hear complaints about Lean or when it’s being called a “scam” and a “cult” by some in Saskatchewan (read here), my ears perked up and I […]

“It’s Gotten Political” in Saskatchewan Lean Healthcare. Of Course.

“It’s Gotten Political” in Saskatchewan Lean Healthcare. Of Course.

After some supporters of the Saskatchewan Lean healthcare efforts reached out to me, I’ve been trying to follow everything that’s being said and written – which is hard to do (just try a Google news search). There are many facets to this story, some of which are discussed well by John Shook and Bill Waddell in […]

Is it Lean’s Fault or the Old Management System’s?

Is it Lean’s Fault or the Old Management System’s?

It’s easy for an organization to say they are “doing Lean” or they have “started a Lean transformation.” They might hire a consultant or put out a press release… or maybe there’s an optimistic (but premature) news article about how the hospital or health system is going to turn around with Lean. The problem is […]

What I’m Reading 12/30/13: GM’s CEO, Human Error, Costing, and Really Deep Sleepers

What I’m Reading 12/30/13: GM’s CEO, Human Error, Costing, and Really Deep Sleepers

To close out the year 2013, I once again need to close some browser tabs that are full of things that I was maybe going to write about, but don’t merit a full post. So, the latest in my occasional “What I’m Reading” series: New York State Hospital Data Exposes Big Markups, and Odd Bargains […]

By December 30, 2013 0 Comments Read More →
The power of the (Lean) startup mindset

The power of the (Lean) startup mindset

Last week, while in Canada, I saw this article in the Globe & Mail: “The power of the startup mindset.” I was surprised that the word “Lean” didn’t appear in the headline (there was physical space for it in the print edition). It was basically an article about the “Lean Startup” methodology, but it didn’t […]

By November 27, 2013 3 Comments Read More →
Radio Interview on CBC Edmonton

Radio Interview on CBC Edmonton

Last week, I was a guest of NorQuest College to give a talk on Lean management and Lean healthcare as the inaugural participant in their Lean Speaker series (my friend  Paul Akers will be there in April). It was a nice opportunity to talk to an audience that included people from healthcare, manufacturing, and service […]

By November 25, 2013 0 Comments Read More →
Talking about Lean Healthcare in Winnipeg – #SDEC13 – and Visiting St. Boniface General Hospital

Talking about Lean Healthcare in Winnipeg – #SDEC13 – and Visiting St. Boniface General Hospital

Thanks to the organizing sponsor Protegra and other sponsors, including my friends at LeanKit, for having me give a keynote talk about the Software Development and Evolution Conference (SDEC) 2013 Conference in Winnipeg yesterday (Storify summary here). I always enjoy being around a group of developers (it dredges up memories of my childhood coding on […]

By October 22, 2013 3 Comments Read More →
Podcast #185 – Karen Dunn Skinner & David Skinner on Lean in Law Firms

Podcast #185 – Karen Dunn Skinner & David Skinner on Lean in Law Firms

Please upgrade your browser MP3 File (run time 48:40) My guests for episode #185 are Karen Dunn Skinner and David Skinner and our topic, for the first time on the Podcast, is Lean in law firms and the legal profession. David and Karen are husband and wife, attorneys, from Quebec, and consultants for their firm […]

By September 12, 2013 2 Comments Read More →
A Lean Guy Watches CBC’s “Rate My Hospital”

A Lean Guy Watches CBC’s “Rate My Hospital”

“Approximately 8 to 10% of the individuals who walk through our doors are being hurt by us,” says David  Musyj, CEO of Windsor Regional Hospital. That’s one of the first things you hear in this CBC program “Rate My Hospital,” which aired earlier this month in Canada. See also this page on the investigative report. […]

Upcoming Events: Denver, Chicago, Appleton, Quebec, Finland, & Orlando

Upcoming Events: Denver, Chicago, Appleton, Quebec, Finland, & Orlando

I’ve got a number of upcoming events where I’ll be speaking or attending. You’re welcome attend, depending on where you live or the size of your travel budget. Pardon my batching, but I’m going to put them all in this one post. I hope to see you at one of these events. I’ll also be […]

Lean Healthcare Animation from British Columbia

Kevin, from BC, shared this video with me about Lean healthcare. It’s only 2.5 minutes long and it has a fun visual style. I’ll give it +1 for focusing on improving being driven by the people who do the work. +1 for saying they don’t need a radical system overhaul, just lots of incremental improvements. […]

By December 13, 2012 1 Comments Read More →
Patient Participation in Lean Renews Her Faith in Health Care

Patient Participation in Lean Renews Her Faith in Health Care

Here is a nice story that’s been in my blog’s “to write about” inventory since late October: “Participation in Lean events has renewed my faith in health care.” The piece is written by Heather Thiessen and she was able to participate in an RPIW (Rapid Process Improvement Workshop) in the Saskatoon Health Region in Canada […]

By December 10, 2012 0 Comments Read More →
CBC on Lean in Saskatchewan Hospitals

CBC on Lean in Saskatchewan Hospitals

I’ve been to Saskatoon, Saskatchewan before — in February. It was a very cold, snowy place, to say the least! But, there are many warm, caring people who are using Lean management to improve the hospital working environment and patient care. The CBC news had a nice story (with video):  Simple hospital innovation saves time, […]

Looking at Medical Mistakes – Learning and Preventing or Repeating?

Looking at Medical Mistakes – Learning and Preventing or Repeating?

Working in healthcare, it’s hard not finding stories about preventable errors. I keep hearing stories from friends and family – such as my relative who was recently mixed up with another hospital patient, something that was discovered AFTER she was given an x-ray and CT scan that she didn’t need. There’s a more distant relative […]