Tag: Blame

Management Improvement Carnival #197: Lean & Deming

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Again, I'm very happy to host the Carnival for  John Hunter  and his  Curious Cat management improvement blog. My job here is to share...

Blame the Worker or the System – British Airways Engine Covers

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I flew back safely from Finland on Saturday - or I should say British Airways and American Airlines flew me safety, including in the...

Negligent People or a Bad System Leading to Surgical Errors?

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A woman has the wrong side of her brain operated on. The headline features the hospital's name and the surgeon's name. It seems the...

Creating a Culture of Respect in Healthcare: The Impact on Patient...

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There's an excellent blog post on the Virginia Mason Medical Center site: "Does respecting co-workers make patients safer?" As a leader in adopting and adapting...

A Lean Guy Reads Fast Company, February 2013 Issue

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As part of my occasional "A Lean Guy Reads..." series, I found some ideas related to Lean in the current issue of Fast Company...

A Panel of Early Lean Lab Innovators

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This week, I was able to drop by the annual Lab Quality Confab event since it was being held in here in San Antonio....

Google’s Early Earnings Release – “Human Error” or Process Problem?

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Here's an interesting story from this week: "Google early earnings release stuns traders." Reportedly, the Google financial report for Wall Street was mistakenly released...

I’m Sorry, Did You Blame Me?

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Hat tip to Mike S. for pointing out this HBR article "Why "I'm Sorry" Doesn't Always Translate." The piece talks about the differences in cultural...

“Blame & Shame” is Shameful

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Many leaders in healthcare (including John Toussaint, Paul Levy, and others) are working to eliminate the "name, blame, and shame" culture that often exists...

Blame the Stanford Kicker! Blame the Kicker?

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At first I thought this post was stretching this week's blog theme of applying Lean principles in everyday life, but I think it actually...

A Lean Guy Reads the Globe and Mail – Shoelaces &...

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I was in Canada a few weeks back and two articles from the Globe and Mail newspaper caught my eye - stories from England...

KaiNexus Education Video #2 – Focus on Processes, not People

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Charity Auction Update - the total raised in the round 1 auctions = $951.37 (plus $40 in Amazon affiliate fees from people buying items...