Tag: Audio

Learning & Emulating Without Copying Blindly from Duke Hoops, Toyota, or...

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While I'm writing here about Northwestern men's basketball learning from Duke (without copying everything), the same ideas apply if you're Ford learning from Toyota or a hospital learning from ThedaCare.

I Was Asked to Share “Pet Peeves” About Lean (and Lean...

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Thanks to GoLeanSixSigma.com for asking me some questions for a discussion that they've posted on their website. On the pet peeves issue, I tried to address, in particular, some of the "Lean Sigma" stuff that I have blogged about here on this site...

The Advice about Lean That Your Hospital CEO Should Be Getting

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Art Byrne's latest book, The Lean Turnaround Action Guide, has a lot of great tips that he's trying to share, CEO to CEO. How many CEOs are reading this book and heeding his advice, in manufacturing or in healthcare?

#TBT: My Reflections on Dr. Deming’s Notes from a 1987 Hospital...

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Today's post points to my guest blog post for the W. Edwards Deming Institute: Reflections on Dr. Deming's Hospital Notes - What Has Changed Since 1990? Why do the same problems that Dr. Deming experienced as a patient 30 years ago still happen so often today?

You Don’t Build a Culture of Continuous Improvement by Waiting Until...

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When I talk to organizations about Kaizen, or continuous improvement, there's far too much self-defeating talk, where people say things like: "We're not going to try this Kaizen process because our culture isn't ready yet."

2nd Post for the Deming Institute Blog: The Failed “Livonia Philosophy”

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Yesterday, the W. Edwards Deming Institute published the second in my series of three posts for them: "The Failure of "The Livonia Philosophy" at my GM Plant." Read more...

Lean is Not Just Process Improvement; It’s Much More Than That

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In my travels, I often meet people or visit organizations that say something like: "We're doing Lean... we just call it Process Improvement." They have a "Process Improvement" (PI) department...

Contest: Win a Set of Lean & Patient Safety Books Plus...

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StoreSMART, a Rochester, New York-based manufacturer and retailer, has been an advertiser on this blog for over six months now. I also very much appreciate that they are trying to learn how to better serve those who are practicing Lean...

Marie Osmond and The Excuses for Not Getting Lean

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Hear Mark read the post (subscribe to the podcast series): I don't normally pay too much attention to TV commercials, but I was working out...

Better Metrics & “Understanding Variation” – An Important Topic for Healthcare

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My favorite book, as I've written about before, is not a "Lean book" -- it's Understanding Variation: The Key to Managing Chaos by Donald J. Wheeler, PhD. It might look like a book about statistics...

My Post for the Deming Institute Blog: Why Dr. Deming’s Work...

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I'm extremely honored that The W. Edwards Deming Institute published my first blog post in a series of three that I've written for them, to be published over the next month or so.

My Visit to Cleveland Clinic: Seeing Leaders Engaging Staff in Meaningful...

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I had a chance to visit one of their community hospitals, Hillcrest Hospital, as well as the main campus. It was a very stimulating visit and it was great to see the progress they were making in building a “culture of improvement.”