Tag: A3

My Visit to Cleveland Clinic: Seeing Leaders Engaging Staff in Meaningful...

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I had a chance to visit one of their community hospitals, Hillcrest Hospital, as well as the main campus. It was a very stimulating visit and it was great to see the progress they were making in building a “culture of improvement.”

Guest Post: Is Your Organization Practicing “Unlean Lean”?

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Mark's note: Today's post is something that Drew Locher originally published in his email newsletter (sign up here), but he's allowing me to post it...

Recording: Free Webinar with Jon Miller on “Practical Problem Solving”

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On Tuesday, I hosted, via KaiNexus, a webinar with Jon Miller on the important topic of "Practical Problem Solving," a structured 8-step method for...

MDs Can Earn a CME Credit from AMA, Learning about Lean

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Today, I'm sharing a link to some free "Lean 101" material that the AMA has created for physicians. I'm not sure when this initiative launched, but I just learned about it... the AMA is offering some online education about Lean in healthcare...

Gemba Academy Podcasts – Jon Miller on “Practical Problem Solving”

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If you've got time over the weekend (or in the near future)... about three hours to be precise... these three four podcast episodes from Gemba...

Cartoon: There’s A Time & A Place to Fight Fires

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Here's my latest cartoon collaboration with a skilled artist (and medical assistant), Carrie Schurman. You can see the whole series via this link. In the Lean world,...

“Quality Circles” Are Alive & Well in Japanese Organizations; We Might...

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One question I was asked to ask during my Japan trip was to see if "Quality Circles" are still active in Japanese companies. I...

Another PDSA: Please Don’t…

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PDSA, back to the days of Dr. Deming, has stood for Plan Do Study Adjust. A key point in the application of PDSA (and a...

Live Blogging Day 1: Lean Healthcare Transformation Summit 2014

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Today is the first day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with hashtag #HCSummit14 to see my tweets and thoughts from others....

Kaizen Tip: Just Do Its and Root Causes

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In the Kaizen process, we ask everybody to identify problems (or opportunities) and then to write down an idea that could potentially solve the...

Podcast #193 – Mark Jaben, MD on Lean, Change, and Our...

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My guest for episode #193 is Mark Jaben, MD, talking about our brains, Lean, and change. Mark has been a guest blogger for me...

‘Lean and Green’ is Free

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Mark's note: What follows is a guest post by Keivan Zokaei about the necessary and unsurprisingly overlap between Lean principles and environmental stewardship. I...