Tag: Healthcare

Some Recent Interviews on Lean Healthcare & Kaizen

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I was fortunate to have three interviews published in the past week, where I was talking about Lean Healthcare and Kaizen, so I thought...

Easier to Game the Numbers than Fix the System — in...

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I've cited his book before (including this post with an example from The Office)...  Brian Joiner wrote, in his outstanding book Fourth Generation Management:...

Shorter MD Intern Work Hours – Quality Has Gotten Worse (Unless...

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In recent years, there's been a movement away from having first-year residents work such long grueling hours - 24 hour shifts or longer, multiple...

KaiNexus Update: Making Improvement Easier in More Industries

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There's been a lot happening since my last update on the blog about KaiNexus, the technology company that "makes improvement easier," where I am...

The Folly of Visual Inspection and the TSA

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I've never been a big fan of the TSA or any form of visual inspection. I wasn't a fan, either, of the automated x-ray...

Podcast #169 – Len Berry, PhD on “The Promise of Lean...

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Joining me for Episode #169 is Leonard L. Berry, PhD,  Distinguished Professor of Marketing in the  Mays Business School at Texas A&M University. We...

Lean Healthcare *is* About Quality – a Falsehood, a Wise CEO,...

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I always get annoyed when people spread the false dichotomy of "Lean is about efficiency and Six Sigma is for quality." Replace the word...

U.S. Presidential Limo Breaks Down Due to Fuel Filling Error in...

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From today's news: "Backup presidential limo on its way for Obama in Israel after fuel filling failure." U.S. President Barack Obama's trip to Israel was...

What is Your Health System Doing to Reduce Costs? Process Improvement...

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While Lean is not primarily a cost-cutting methodology (or, we could say it's not focused ONLY on costs), cost reduction is a common end...

Lean is Patient, Lean is Kind

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Today I'm linking to a guest post that I wrote for my friend Marc Rouppe van der Voort who works at St. Elisabeth Hospital...

Podcast #168 – Carolyn McCulley, “Breaking the Wall of Silence”

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My guest for episode #168 is Carolyn McCulley, from CityGate Films, and  she is a co-director and producer of the upcoming documentary called "Breaking...

Discovering the Power of Kaizen Idea Boards at the Society for...

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I saw some posters and presentations at the recent Society for Health Systems conference that include some nice examples of this approach from organizations including the Indianapolis VA, East Tennessee Children's Hospital, and Norwalk Hospital...