Tag: Healthcare

It's again time to close some browser tabs and clear out the backlog of articles I've wanted to share but maybe don't merit an...

I had a speaking engagement yesterday for a large system, with the audience consisting mainly of hospital CEOs and CFOs. I was able to...

Dr. Delos ("Toby") Cosgrove, President and CEO of the famed Cleveland Clinic, wrote an article on LinkedIn recently: "Patient Experience: Time for Hospitals to...

It was a real thrill to be able to meet Paul O'Neill in person yesterday at the Summit  (he was my guest for Podcast...

Things are underway at the 2013 Lean Healthcare Transformation Summit. We have 600 attendees from 39 states and 8 countries. I will be tweeting, as...

In my experience, you have to be cautious when somebody says either, "Lean says you should...." or "Toyota would tell you to..." because those...

I flew back safely from Finland on Saturday - or I should say British Airways and American Airlines flew me safety, including in the...

I've had a really nice time during my first 30 hours in Helsinki, Finland. It's been warm (72 F) and sunny -- and more...

My co-author Joe Swartz and I are happy to announce that our book  Healthcare Kaizen  was named a recipient of the prestigious  Shingo Professional...

My friend Chad Walters has contributed guest posts to my blog (and has been a podcast guest), and I'm happy to return the favor...

Hosted by Steve Hoeft, author of the book Stories from My Sensei: Two Decades of Lessons Learned Implementing Toyota-Style Systems, I had a chance...

This video was uploaded to YouTube in the middle of 2012, but I just got tipped off to it. It's an 11-minute video from...