Tag: Healthcare

A Workplace Culture Where “FAIL” Means First Attempt in Learning

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Below is some material that I wrote, but didn't use, in my book The Mistakes That Make Us: Cultivating a Culture of Learning and...

Shaunté Kinch on Solving Big Problems in Manufacturing, Healthcare, and Beyond

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Scroll down for how to subscribe, transcript, and more Joining us for Episode #478 of the Lean Blog Interviews Podcast is Shaunté Kinch. In 2022,...

Patient Frustration: Why Did I Bother Checking In Online Then?

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In recent years, healthcare providers increasingly want you to do an "online check in" prior to your appointment. I can see the benefits --...

Ryan McCormack’s Operational Excellence Mixtape: June 16th, 2023

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Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

Ryan McCormack’s Operational Excellence Mixtape: June 2nd, 2023

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Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

Ken Pilone On Transferring TPS & Lean To Areas Outside Of...

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Joining us for Episode #476 of the Lean Blog Interviews Podcast is Ken Pilone, who has more than 30 years' experience in Organization Development...

Ryan McCormack’s Operational Excellence Mixtape: May 19th, 2023

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Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

A New Blog Series About DEIA, Psychological Safety, and Healthcare Safety...

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Running through the final post yesterday, Value Capture hosted a new blog series that was a collaboration with my friend Deondra Wardelle and other...

#TBT: Happy National Nurses Week — Posts on #Lean and Nursing

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This week is National Nurses Week. Nurses are highly skilled and, too often, are underappreciated. Lean should be one of the best things that ever happened to nurses. In a truly Lean environment, we wouldn't be understaffed. Nurses wouldn't get blamed and punished for systemic problems. Hospitals and the broader healthcare system would break down silos and barriers to care. And, nurses would be treated respectfully by everybody in the system at all times. Instead of being a hospital to celebrate and thank nurses, I'm on some vacation time through next Tuesday. So, I'll leave some of my favorite blog posts and podcasts about nursing and Lean here in this post.

Lean Whiskey #39: Does Starbucks’ CEO Serving Coffee and Uber’s CEO...

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Listen: In Episode 39, Mark Graban and Jamie Flinchbaugh toast the completion of Mark's new book, The Mistakes That Make Us: Cultivating a Culture of...

What is Meant by “A Culture of Safety” in Healthcare? How...

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I stumbled across this article the other day, on the important issue of medication errors: Medication Errors: The Year in Review "Preventing medication errors is an...

Waste Upon Waste: Misadventures in Getting Electronic Medical Records Transferred

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I know I'm not alone in being frustrated by something as simple -- seemingly simple -- as transferring electronic medical records from one physician's...