Tag: Gawande

Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! Get these directly...

Thanks as always to Ryan McCormick for this... Healthcare - Creating Value for Patients Customer Experience practices are being more widely adopted in healthcare.  Patient satisfaction surveys...

Healthcare - Creating Value for Patients It's been more than 10 years since Atul Gawande wrote The Checklist Manifesto, showing the world that a simple...

Last week, I received a few questions from somebody at a hospital system and I thought I'd address one of them here: "Can you suggest any "quick wins" to get staff engaged in a Lean culture?"

Are there parallels between medicine and organizations when we look at the tension between heroism and the sometimes boring work of preventing problems and improving things? I comment on an article by Dr. Atul Gawande…

I've long been skeptical of so-called "Lean Sigma" or "Lean Six Sigma." And not because I'm against Six Sigma statistical methods, which are valid...

Today's post is a throwback to an essay that I originally wrote for the excellent book Lean-Led Hospital Design: Creating the Efficient Hospital of the...

I've been a big fan of Dr. Atul Gawande's writing for a long time (see previous posts about him and his work). His latest article...

I've occasionally had a "What I'm Reading" post, where I share links to articles that I've enjoyed that don't necessarily merit a whole blog...

I just read Dr. Atul Gawande's latest piece in the New Yorker: "Slow Ideas:  Some innovations spread fast. How do you speed the ones...

I always get annoyed when people spread the false dichotomy of "Lean is about efficiency and Six Sigma is for quality." Replace the word...

Listen: My guest for episode #167 is Clare Crawford-Mason, the producer of the landmark 1980 NBC documentary that featured W. Edwards Deming,  "If Japan Can...