I’ll be on Christmas break for the next week or so.
For now, it’s time to revisit my 2009 creation: Gemba Clause is Comin’ to Town!
Click the link (or on Santa) for the MP3 file and lyrics. Ho ho ho!
About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as the new Executive Guide to Healthcare Kaizen. Mark is also the Chief Improvement Officer for the technology company KaiNexus.