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Memorial Day 2016 – A Day of Remembrance

Memorial Day 2016 – A Day of Remembrance

Monday is Memorial Day in the United States, a day for remembering those lost in war and in military service. It’s a day worth remembering those veterans who are alive and need to be served better by our VA health system and by society. Here are a few past posts on this topic… these problems, including […]

Key Tweets from @MarkGraban – Week of May 23, 2016: A&E Diagram, Lean Hospitals, Heart Walk

Key Tweets from @MarkGraban – Week of May 23, 2016: A&E Diagram, Lean Hospitals, Heart Walk

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

What These Nurses Had to Say About “Lean Hospitals”; Free Gift with Pre-Order

What These Nurses Had to Say About “Lean Hospitals”; Free Gift with Pre-Order

I recently learned that a company called Anderson Continuing Education offers continuing education (CE) credits for nurses related to my book Lean Hospitals. See their page for my book. I am still trying to learn more, but they will sell the book or, if you already own the book, you can just buy a quiz (that can […]

Lean Podcasts

Podcast #251 – Jim Huntzinger & Russ Scaffede on Lean Leadership

Podcast #251 – Jim Huntzinger & Russ Scaffede on Lean Leadership

Episode #251 is a bit different in that it’s audio shared by the good folks at Lean Frontiers. They recently hosted a webinar where Jim Huntzinger, founder and president of Lean Frontiers asked questions that answered by Russ Scaffede about Lean leadership. See their other webinars here. Russ has a lot of great wisdom and experience […]

Podcast #250 – Dr. Jack Billi & Mark Graban on #Lean in Healthcare

Podcast #250 – Dr. Jack Billi & Mark Graban on #Lean in Healthcare

Episode #250… a big round number. 250 podcasts in just under 10 years. Thanks again to Norman Bodek (my first guest and frequent guest) for the idea back in 2006. My goal with the podcasts has always been to showcase my guests. Occasionally, I take the stage or share the stage with audio of me. […]

Podcast #249 – Steve Leuschel on “Lean Culture Change”

Podcast #249 – Steve Leuschel on “Lean Culture Change”

My guest for episode #249 of the podcast is Steve Leuschel, author of the book Lean Culture Change: Using a Daily Management System. You can find Steve on Twitter as @stevenleuschel. You might remember a post from January that included an excerpt from his book on “huddles.” In this episode, we discuss topics including his greatest influences, […]

Featured Videos

“Healthcare Kaizen” Videos from Franciscan St. Francis

“Healthcare Kaizen” Videos from Franciscan St. Francis

If you ever hear people say something like “Lean doesn’t work in healthcare,” you could point people to these videos that are at the top of this post (and in these blog posts and this YouTube playlist). In the videos, you’ll see staff and leaders talk bout “Kaizen” or continuous improvement. It’s powerful to see […]

By February 23, 2016 1 Comments Read More →
Webinar Recording – Why Change Management and Lean Are So Important

Webinar Recording – Why Change Management and Lean Are So Important

Yesterday, I did a webinar about the “ExperienceChange” workshops that I’m facilitating and would love to bring to your organization. In the webinar, the first part talks about the need for change management practices and higher levels of employee engagement…

By December 4, 2015 0 Comments Read More →
Are You Making Excuses or Solving Problems?

Are You Making Excuses or Solving Problems?

Here is a 10-minute talk I gave at the 2014 Lean Transformation Summit. I’m introduced by Jim Womack and we do Q&A at the end. Looking at your own organization today, do you hold yourself back by making excuses or do you get creative and find new ways of doing things? Many organizations aspire to […]

By August 16, 2014 5 Comments Read More →

Other Recent Lean Posts

#TBT: Toyota Helps Another Food Bank

#TBT: Toyota Helps Another Food Bank

Back in 2013, I blogged about Toyota helping the NYC Food Bank… not helping as in giving money, but helping as in sharing their expertise with the Toyota Production System. My post: Video: Toyota Helps a NYC Food Bank & Hurricane Sandy Victims There was another post from 2010 where Toyota helped a food bank serve […]

Mr. Burns From the Simpsons is, No Surprise, a Safety Hypocrite

Mr. Burns From the Simpsons is, No Surprise, a Safety Hypocrite

We can probably all use a mid-week chuckle… I used to be a die hard fan of The Simpsons. I’ve drifted away from watching the show over time, but a friend recommended that I was the season finale. The full episode is embedded below (and probably can only be seen in the U.S., sorry). My […]

Stuff I’m Reading May 2016: Bad Patient Experiences, Bad Workplaces & Burnout, Lean Sigma in the VA

Stuff I’m Reading May 2016: Bad Patient Experiences, Bad Workplaces & Burnout, Lean Sigma in the VA

As is often the case, I have too many open browser tabs full of articles that I was going to potentially blog about. This slows down my Mac (thanks, Chrome!). So, it’s time for me to clear out my backlog and a little mental overhead… to share some articles I’ve been reading with some quick notes, […]

Key Tweets from @MarkGraban – Week of May 16, 2016: Small Changes, Toyota Hospital, and More

Key Tweets from @MarkGraban – Week of May 16, 2016: Small Changes, Toyota Hospital, and More

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

NEJM Authors Double Down on Their Claim That #Lean & TPS = Taylorism

NEJM Authors Double Down on Their Claim That #Lean & TPS = Taylorism

You might remember the hubbub (and my earlier blog post) about this article that somehow appeared in the NEJM: “Medical Taylorism.” It’s sad and frustrating that people so often talk past each other in these different “debates” about Lean. Drs. Groopman and Hartzband seem unwilling to learn about Lean and TPS. They have just now doubled down on […]