The Latest Lean Blog Posts

Weekend Listening: Two Podcasts with Mark Graban

Weekend Listening: Two Podcasts with Mark Graban

Normally, I like interviewing other people, through my podcast series (and this recent blog post with a hospital leader telling her story of putting patient safety first). Sometimes, the tables get turned and I’m the one being interviewed. Check out these two recent podcasts: Gemba Academy Podcast Thanks to Ron Pereira for having me back […]

By February 28, 2015 0 Comments Read More →
Practicing What We Preach: Kaizen for the Kaizen Cards

Practicing What We Preach: Kaizen for the Kaizen Cards

I do my best to “practice what I preach” in terms of Lean and Kaizen principles and spirit. No, I don’t have tape outlines around the items on my home office desk (which would be, at best, a superficial copying of 5S practices). But, for example, I try hard not to blame. I use checklists […]

By February 27, 2015 7 Comments Read More →
A Story About a Hospital Putting Safety First Over Patient Satisfaction

A Story About a Hospital Putting Safety First Over Patient Satisfaction

In yesterday’s blog post (“Safety is always our top priority” – From lip service to daily practice?“), I challenged hospital leaders to back up the “happy talk” with real action and stories about putting safety first. It’s easier said than done. I wanted to share a story from Karen Kiel-Rosser, Vice President/Quality Improvement Officer at Mary […]

By February 26, 2015 6 Comments Read More →

Lean Podcasts

Podcast #216 – Dan Jones, Lean Outside of Manufacturing

Podcast #216 – Dan Jones, Lean Outside of Manufacturing

MP3 File (run time 45:11) Returning to the podcast after his first appearance in Episode #188 is Daniel T. Jones, founder and chairman of the UK-based Lean Enterprise Academy. You can find him on Twitter now as @DanielJonesLean. Dan collaborated with Jim Womack on the books The Machine That Changed the World, Lean Thinking, and Lean Solutions and […]

By February 20, 2015 1 Comments Read More →
Podcast #215 – John Ervin, Lean & Patient Safety in the Operating Room

Podcast #215 – John Ervin, Lean & Patient Safety in the Operating Room

MP3 File (run time 46:37) Today’s guest is my friend John Ervin and we were able to sit down together here in San Antonio to record this episode. John has about 20 years of healthcare leadership experience, including military medicine and the civilian sector. He’s been a manager and director of operating rooms in many types […]

By February 12, 2015 0 Comments Read More →
Podcast #214: Michael Ballé, Lead With Respect

Podcast #214: Michael Ballé, Lead With Respect

MP3 File (run time 42:37) Today’s guest is Michael Ballé, an author of many novels about Lean management, published by the Lean Enterprise Institute. He joins us for this episode from Paris (he shares many photos of “Paris moments” via his Twitter account @Michael_Balle). Michael and his father, Freddy, have collaborated on these books and have […]

By February 2, 2015 2 Comments Read More →

Featured Videos

Should You Engage Your Employees in Continuous Improvement?

Should You Engage Your Employees in Continuous Improvement?

Here’s a fun video that I created for KaiNexus, based on this clever flow chart. The answer, most always, is YES! If your employees are human and you really want to improve, you should engage your employees in improving safety, quality, customer satisfaction, and your bottom line. And KaiNexus can help. About LeanBlog.org: Mark Graban […]

By February 3, 2015 1 Comments Read More →
Are You Making Excuses or Solving Problems?

Are You Making Excuses or Solving Problems?

Here is a 10-minute talk I gave at the 2014 Lean Transformation Summit. I’m introduced by Jim Womack and we do Q&A at the end. Looking at your own organization today, do you hold yourself back by making excuses or do you get creative and find new ways of doing things? Many organizations aspire to […]

By August 16, 2014 3 Comments Read More →
Mark Graban Talks Kaizen and Continuous Improvement (Clips)

Mark Graban Talks Kaizen and Continuous Improvement (Clips)

This video contains clips of a talk I gave at the University of Michigan Health System in early 2014. I cover some basics about the Kaizen approach to continuous improvement and how that fits into the “A3″ problem solving model that is used widely at UMHS and other organizations. About LeanBlog.org: Mark Graban is a […]

By February 18, 2014 0 Comments Read More →

Other Recent Lean Posts

“Safety is always our top priority” – From lip service to daily practice?

“Safety is always our top priority” – From lip service to daily practice?

It’s really easy to make statements like “patient safety is our top priority.” That same statement can be applied to hospital staff, as well. Or, it should. But the “happy talk” (as Pascal Dennis calls it) isn’t always followed up by action. When a hospital executive makes the “safety is always our top priority” statement, […]

By February 25, 2015 0 Comments Read More →
Guest Post: The Kaizen / Kata Nexus

Guest Post: The Kaizen / Kata Nexus

Mark’s note: Today’s post is written by Michael Lombard — you can find him on Twitter or read his blog “Hospital Kaizen” here. This post introduces some topics that he’ll explore in a free webinar I’ll be hosting for KaiNexus on Thursday. Click here to learn more and register (or to view the recording). The first thing […]

“Accountability” Shouldn’t Mean Blaming People for Things Out of Their Control

“Accountability” Shouldn’t Mean Blaming People for Things Out of Their Control

“Accountability” is a word that’s easy to throw around in an organization. It’s often pretty meaningless (or not well understood). What does it really mean? People say things like: “We need a culture of accountability.” “We need to hold people accountable.” When I hear that phrase, I like to call time out and ask, “What […]

By February 23, 2015 4 Comments Read More →