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Key Tweets from @MarkGraban – Week of February 1, 2016: Humility, Errors, Leadership, & Bern v. Hill

Key Tweets from @MarkGraban – Week of February 1, 2016: Humility, Errors, Leadership, & Bern v. Hill

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

By February 6, 2016 0 Comments Read More →
Toyota’s Japan Shutdown & Lessons for Hospitals (and Others)

Toyota’s Japan Shutdown & Lessons for Hospitals (and Others)

I wrote a new piece for LinkedIn that I hope would be of interest to you even if you’re in healthcare. Why? It’s a story about what an organization does when you don’t have enough (or any) direct work for your front-line staff to do. Toyota would continue paying employees and would put them to…

By February 5, 2016 0 Comments Read More →
Throwback Thursday: Various Posts from February 4th, Across 11 Years

Throwback Thursday: Various Posts from February 4th, Across 11 Years

My blog turned 11 years old last month. Thanks to everyone for reading! I looked back, as a Throwback Thursday, and found a number of really good posts that were published on this date…

By February 4, 2016 0 Comments Read More →

Lean Podcasts

Podcast #240 – @LeahBinder of @LeapfrogGroup on #PatientSafety

Podcast #240 – @LeahBinder of @LeapfrogGroup on #PatientSafety

My guest for episode #240 is somebody I’ve wanted to interview for a long time, Leah Binder, the president and CEO of Leapfrog Group, “a voluntary program aimed at mobilizing employer purchasing power to alert America’s health industry that big leaps in health care safety, quality and customer value will be recognized and rewarded.” read […]

By January 26, 2016 0 Comments Read More →
Podcast #239 – Pascal Dennis, “Lean Production Simplified, 3rd Edition”

Podcast #239 – Pascal Dennis, “Lean Production Simplified, 3rd Edition”

Joining me for Episode #239 is Pascal Dennis, somebody I really respect and have learned a lot from over the years… I’d gladly call him “sensei” (although he and I agree that’s not a term one should bestow upon themselves). I’m very happy to have him as a guest again…

By January 18, 2016 0 Comments Read More →
Podcast #238 – Kevin Cahill, on his Grandfather, W. Edwards Deming

Podcast #238 – Kevin Cahill, on his Grandfather, W. Edwards Deming

Episode #238 is a conversation with somebody I’ve wanted to talk with for a long time, Kevin Cahill. He is the executive director of the W. Edwards Deming Institute. He’s also a grandson of Dr. Deming! …

By January 11, 2016 2 Comments Read More →

Featured Videos

Webinar Recording – Why Change Management and Lean Are So Important

Webinar Recording – Why Change Management and Lean Are So Important

Yesterday, I did a webinar about the “ExperienceChange” workshops that I’m facilitating and would love to bring to your organization. In the webinar, the first part talks about the need for change management practices and higher levels of employee engagement…

By December 4, 2015 0 Comments Read More →
Are You Making Excuses or Solving Problems?

Are You Making Excuses or Solving Problems?

Here is a 10-minute talk I gave at the 2014 Lean Transformation Summit. I’m introduced by Jim Womack and we do Q&A at the end. Looking at your own organization today, do you hold yourself back by making excuses or do you get creative and find new ways of doing things? Many organizations aspire to […]

By August 16, 2014 5 Comments Read More →
Mark Graban Talks Kaizen and Continuous Improvement (Clips)

Mark Graban Talks Kaizen and Continuous Improvement (Clips)

This video contains clips of a talk I gave at the University of Michigan Health System in early 2014. I cover some basics about the Kaizen approach to continuous improvement and how that fits into the “A3” problem solving model that is used widely at UMHS and other organizations.

By February 18, 2014 0 Comments Read More →

Other Recent Lean Posts

Is This The One Question That Determines If You’re Truly a Lean-Thinking Hospital?

Is This The One Question That Determines If You’re Truly a Lean-Thinking Hospital?

I get asked a lot, “How do you know if a hospital is truly ‘Lean?’” Nobody is ever perfect or “fully Lean,” but you could ask, “How do you know if somebody is on a legitimate Lean transformation journey?” If you could only ask one question…

By February 3, 2016 5 Comments Read More →
Kaizen Live! 2016 – See a Culture of Continuous Improvement at Franciscan St. Francis

Kaizen Live! 2016 – See a Culture of Continuous Improvement at Franciscan St. Francis

Last year, Joe Swartz and I hosted a workshop at his organization, Franciscan St. Francis Health in Indianapolis. We called it “Kaizen Live!” and it was designed as an opportunity to see a culture of continuous improvement – what does it look like? What do people say?We lay this out in our Healthcare Kaizen books…

By February 2, 2016 0 Comments Read More →
How Failed Lean Implementations Are Like a Bad Home Theater System

How Failed Lean Implementations Are Like a Bad Home Theater System

Alternate title: “Lean is an Integrated System. Of Course Just Implementing Pieces Leads to Failure.” Throughout the 10 years that I’ve been involved with Lean healthcare efforts, I’ve heard multiple stories of organizations that ended their formal Lean initiatives. They do so, as I’ve been told, because they need to cut costs…

By February 1, 2016 4 Comments Read More →
Key Tweets from @MarkGraban – Week of January 25, 2016: Bill Clinton, Patient Safety, Workshops

Key Tweets from @MarkGraban – Week of January 25, 2016: Bill Clinton, Patient Safety, Workshops

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

By January 29, 2016 0 Comments Read More →
Guest Post: Steven Leuschel on Lean Healthcare Huddles

Guest Post: Steven Leuschel on Lean Healthcare Huddles

Mark’s Note: Today’s post is an excerpt, used with permission, from a new book by Steven Leuschel titled “Lean Culture Change,” with an introduction by Rodger Lewis, a former Toyota executive at the Georgetown, Kentucky plant. I’ve also recently recorded a podcast with Steven, which will be published in February. read more

By January 28, 2016 1 Comments Read More →