Reader & Book Reviewer Question: The Business Case for Lean Healthcare?

by Mark Graban on February 8, 2012 · 2 comments

lean hospitals review 300x132 Reader & Book Reviewer Question: The Business Case for Lean Healthcare? lean

Dr. Jaap van Ede, a Dutch journalist and researcher on business improvement methods (such as Lean, Six Sigma, TOC, QRM, and TPM), has posted a summary and review of my book Lean Hospitals. The review is titled ”A well-balanced introduction to Lean in hospitals.” His summary can be viewed at left (click for a larger view) or visit his website for the entire review.

One piece of constructive criticism is that I didn’t lay out a clear business case for Lean, or at least directly so, in the book. Fair enough, and I’ll address that here in this blog post.

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Mark Graban 2011 Smaller Reader & Book Reviewer Question: The Business Case for Lean Healthcare? leanAbout LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology, focused on improving quality and patient safety, improving access, reducing costs, and fully engaging healthcare professionals. He is also the Chief Improvement Officer for KaiNexus.


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by Mark Graban Feb 7, 2012 14 comments

In the Lean movement, organizations are often wise to have some variation on a “no layoffs due to Lean” policy, as I’ve written about before. Many healthcare organizations, including ThedaCare, have made this commitment quite publicly. Since Lean is about engaging everybody in system redesign and process improvement, it’s understandable that people won’t participate if they fear [...]

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Paul Akers Q&A On Incentives & Rewards for Kaizen

by Mark Graban Feb 6, 2012 7 comments

It’s time for another reader question – this time, it was a question that came in via Twitter. It was right on point with things I was talking to Paul Akers about in our recent podcast (audio and video). The question was whether Paul and his company FastCap use incentives or rewards to employees in exchange [...]

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