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Key Tweets from @MarkGraban – Week of September 19, 2016: Webinars, Old Posts, and More

Key Tweets from @MarkGraban – Week of September 19, 2016: Webinars, Old Posts, and More

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

By September 23, 2016 0 Comments Read More →
Lessons from the Wells Fargo Scandal, Mismanagement, and Gaming the Numbers

Lessons from the Wells Fargo Scandal, Mismanagement, and Gaming the Numbers

It’s been a busy fall so far. I’ve wanted to blog about the Wells Fargo scandal and management mess, but haven’t had the time to really write a comprehensive blog post about it until now. In less busy times, I might have written a 3,000 word mega post about the situation… but this isn’t that […]

By September 22, 2016 3 Comments Read More →
Podcast #263 – Pascal Dennis, “Andy & Me and the Hospital”

Podcast #263 – Pascal Dennis, “Andy & Me and the Hospital”

Joining me for Episode #263 is another returning guest, Pascal Dennis (@AuthorPascal on Twitter). He was previously a guest on Episodes #96 and #239, talking about two of his previous books (see a full list here). Today, we’re talking about his most recent book, a business novel called Andy & Me and the Hospital: Further Adventures on […]

By September 21, 2016 0 Comments Read More →

Lean Podcasts

Podcast #263 – Pascal Dennis, “Andy & Me and the Hospital”

Podcast #263 – Pascal Dennis, “Andy & Me and the Hospital”

Joining me for Episode #263 is another returning guest, Pascal Dennis (@AuthorPascal on Twitter). He was previously a guest on Episodes #96 and #239, talking about two of his previous books (see a full list here). Today, we’re talking about his most recent book, a business novel called Andy & Me and the Hospital: Further Adventures on […]

By September 21, 2016 0 Comments Read More →
Podcast #262 – Steven J. Spear, “Beyond the Jargon” of Lean and Improvement

Podcast #262 – Steven J. Spear, “Beyond the Jargon” of Lean and Improvement

My guest for Episode #262 is Steven J. Spear (@stevenjspear on Twitter). He is author of the fantastic book The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition. He’s a Senior Lecturer at the MIT Sloan School of Management and recently taught a summer course on Lean and Six Sigma for the […]

By September 12, 2016 4 Comments Read More →
Podcast #261 – Jamie Flinchbaugh, Talking About Lean

Podcast #261 – Jamie Flinchbaugh, Talking About Lean

Joining me for Episode #261 is an old friend and trusted mentor, Jamie Flinchbaugh. Among other things, he’s the co-author of the book The Hitchhiker’s Guide to Lean. He writes for a number of publications, has his own blog, and was previously a guest blogger here on LeanBlog.org. He’s a speaker, investor (including in KaiNexus), and a great […]

By August 30, 2016 0 Comments Read More →

Featured Videos

Mark Graban, Quality Digest Interview (With Transcript)

Mark Graban, Quality Digest Interview (With Transcript)

Dirk Dusharme, Mike Richman, and I talked about: The 3rd edition of Lean Hospitals, This article I wrote for Quality Digest, and more such as: Why we need to remind everybody that Lean is about flow AND quality Do names and terms matter? How do we get healthcare professionals to be excited instead of cynical about […]

“Healthcare Kaizen” Videos from Franciscan St. Francis

“Healthcare Kaizen” Videos from Franciscan St. Francis

If you ever hear people say something like “Lean doesn’t work in healthcare,” you could point people to these videos that are at the top of this post (and in these blog posts and this YouTube playlist). In the videos, you’ll see staff and leaders talk bout “Kaizen” or continuous improvement. It’s powerful to see […]

By February 23, 2016 1 Comments Read More →
Webinar Recording – Why Change Management and Lean Are So Important

Webinar Recording – Why Change Management and Lean Are So Important

Yesterday, I did a webinar about the “ExperienceChange” workshops that I’m facilitating and would love to bring to your organization. In the webinar, the first part talks about the need for change management practices and higher levels of employee engagement…

By December 4, 2015 0 Comments Read More →

Other Recent Lean Posts

Invitation: Change Management Workshop in Austin November 2 (and our KaiNexus User Conference)

Invitation: Change Management Workshop in Austin November 2 (and our KaiNexus User Conference)

On behalf of the team at KaiNexus, I’d like to open up an invitation to join us and some of our customers in Austin this November. I’m facilitating the fun and innovative “ExperienceChange” workshop that I’ve mentioned here on the blog before. It’s a hands-on way to learn and practice valuable change management skills that […]

By September 20, 2016 0 Comments Read More →
A Webinar on Lean, PMOs, and Innovation

A Webinar on Lean, PMOs, and Innovation

Reminder — As I blogged about before, I’m doing a webinar on Thursday, sponsored by Cardinal Health, on Lean and healthcare supply chains. Register here. Later today, I’m playing the role of host for a KaiNexus webinar that’s going to be presented by one of our customers – Erin Edwards, continuous improvement manager from Four […]

By September 20, 2016 0 Comments Read More →
Guest Post: Lean Healthcare from a Family Member’s Perspective

Guest Post: Lean Healthcare from a Family Member’s Perspective

Mark’s note: Today’s guest post is Tim Piotrowski from AME – the Association for Manufacturing Excellence. Their annual conference is being held in Dallas in October. I’ll be attending on Thursday and will be teaching an optional workshop on “Kaizen: Continuous daily improvement for health care and services” on Friday morning. I hope to see you […]

By September 19, 2016 0 Comments Read More →
Key Tweets from @MarkGraban – Week of September 12, 2016: Wells Fargo, Webinars, & More

Key Tweets from @MarkGraban – Week of September 12, 2016: Wells Fargo, Webinars, & More

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

By September 16, 2016 0 Comments Read More →
Good News: UCSF to Teach #Lean to Residents

Good News: UCSF to Teach #Lean to Residents

I was happy to see this announcement the other day: UCSF to Train Residents in Lean Management and Process Improvement From the announcement: “UC San Francisco will train medical residents and fellows in Lean management principles, as part of a broader institutional commitment to continuous quality improvement. The effort is being supported in part with […]

By September 15, 2016 4 Comments Read More →