tag:blogger.com,1999:blog-7108456.post7158175755980488140..comments2007-02-14T21:22:21.594-06:00Mark Grabanhttp://www.blogger.com/profile/07953086531083611251noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-7108456.post-31690203758641734322007-01-24T07:42:00.000-06:002007-01-24T07:42:00.000-06:002007-01-24T07:42:00.000-06:00Great story. The respect for people side of Lean and continuous improvement in general is too often forgotten. I don't care how well tools are applied... if you don't win the hearts and minds of the people you are working with and impacting you will almost certainly fail in the long run.Ron Pereirahttp://www.blogger.com/profile/02180857649824476044noreply@blogger.com